Customer Service Representative
Resume:
Ginel Champagne
Deerfield Beach, FL
******************@*****.***
Work Experience
Secretary/Receptionist
Swearingen Realty Group - West Palm Beach, FL
February 2019 to May 2020
• Provide clients with the best quality customer service.
• Give my best interest in any given situation.
• Set appointments through phone.
• Meet with clients in regards to their situation & give the best possible information & solution to the problem.
Bartender
ABC Bartending School - Oakland Park, FL
September 2018 to December 2019
• I bartended at any events for that particular company & completed duties such as:
• Provide information to customers about products
•Up selling and making recommendations to customers Bartender
club pink - Pompano Beach, FL
September 2019 to November 2019
• •Provide information to customers about products
• •Up selling and making recommendations to customers Cocktail Server
Seminole Gaming - Hollywood, FL
June 2018 to November 2018
• •Provide customers with information on revolving menu items and daily specials
• •Answer questions regarding menu items and ingredients and provide information regarding diet items and specials
• •Suggest appropriate wines and other beverages to go along with customers’ meals Hostess/Cashier
Seminole Gaming - Hollywood, FL
February 2018 to June 2018
• Greeted customers
• Coordinated seating and organized reservations
• Accommodated and managed private parties
• Took customer to-go orders
• Upheld a high standard of customer service
• Answered all telephone calls
• Monitored training of new employees
Bartender
Education
High school or equivalent
Skills
• Bartending
• Mixologist
• Hostess
• Barback
• Waitress
• Customer service
• Time management
• Sales
• Micros POS
• Aloha POS
• POS
Certifications and Licenses
Bartending License
Present
Assessments
Food Service: Customer Situations — Familiar
January 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar
Bartending — Completed
January 2020
Understanding, pouring, and mixing drink orders
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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