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Quality Assurance Scrum Master

Location:
Wayne, NJ
Posted:
January 13, 2024

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Resume:

Arunkumar Ramamurthy

1-973-***-**** • ad2qyz@r.postjobfree.com • Wayne, NJ 07470

Dedicated and focused Project Management Specialist with over 17+ years of experience in Quality Assurance excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects. Skilled in managing Functional & Automation deliverables and developing effective QA process in Health Care, Insurance and Manufacturing and Logistics & Transportation & Logistics. Summary

Skills • Managing teams/Resource Management.

• Agile and Scrum Methodologies.

• Defect Management & Reporting.

Test Planning, Test Strategy, Execution and

Implementation.

• Microsoft Azure DevOps.

• Scrum Master.

Managed Functional/Automation Testing

(Selenium, REST API)

• Decision-Making.

• Project Planning & Tracking.

• Risk Management.

• Client Relations/Management.

Having flexible attitude and positive

approach.

Ability to lead/Manage Onshore & Offshore

testing teams.

• Experience in client facing roles.

03/2016 - Current

Test Manager, Cognizant Technology Solutions, US, Parsippany, NJ Work Experience

• Managed multiple concurrent projects while ensuring timely delivery of high-quality results. Managed quality assurance approach for software development phases and deployment resulting in improved efficiency and reduced defects and responsible for quality of all testing phases.

Analyzed actual financial results to budget, preparing variance reporting to functional groups.

Proven expertise in handling complex projects and ensuring high-quality software or product delivered to customers.

Collaborated with Client managers, Dev leads and Business team to discuss new opportunities and communicated testing progress and results to stakeholders.

• Experienced with SDLC including traditional Waterfall and Agile/Scrum methodologies. Played scrum master role, Led the scrum ceremonies like scrum call, sprint planning, sprint review, sprint retrospective.

Led multiple application teams in planning, executing, and documenting test activities for various software projects.

Analyzed detailed software specifications and project requirements to develop testing strategies that reduce risk of system outages and identify system defects.

Documented, triaged and managed defects in ALM & TFS and worked with developers to facilitate timely resolutions.

• Proposed automation tools in multiple projects and successfully implemented. 03/2010 - 02/2016

Test Lead, Cognizant Technology Solutions, US, Orlando, FL Performed functional, automation, integration, regression testing to identify, log and report defects/issues to Development team.

• Analyzed competitors and market trends to facilitate business growth.

• Advised clients on risk management strategies to mitigate losses from volatile markets. Monitored investments, identified risks, and managed portfolio performance through regular reviews.

Met with clients on regular basis to discuss market trends, portfolio adjustments and performance details.

Led and coordinated end to end testing activities across multiple vendors throughout project lifecycle, ensuring successful project delivery.

Produced Test Strategy, Detailed Test Plan (End to End Integration testing, User Acceptance Testing, Non-functional testing), Test cases/Scripts and End of Test report documents.

Oversee and govern test deliverables for assigned projects - Manage and enforce Entry & Exit criteria.

Drive communication between testing, development, and product teams to ensure each requirement has adequate test coverage.

Produced and maintained knowledge documentation for migration program to share knowledge and drive efficiencies.

• Mitigate risks to Business through timely, precise execution and validation of test plans. Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

• Maintained close relationships with stakeholders to ensure alignment of objectives. Coordinated cross-functional teams including IT personnel, vendors, and contractors to deliver projects on time and on budget.

Conducted regular meetings with team members to review progress and identify areas for improvement.

• Interviewed prospective employees and provided input to HR on hiring decisions. Facilitated effective communication between internal and external resources throughout program lifecycle.

Conducted regular meetings with stakeholders to discuss project updates and provide status reports.

• Monitored progress of each sprint and provided regular updates to key stakeholders.

• Have worked on web service testing (REST API) & selenium with CRAFT framework.

• Determined quality assurance benchmarks and outlined testing and acceptance strategies.

• Identified areas in need of improvement within existing testing processes. Crafted and executed organizational QA processes, procedures and best practices to maintain enhancement and standards testing programs.

Coordinated with developers, testers, project managers and other stakeholders throughout entire software testing life cycle.

Led testing activities for software projects, ensuring quality and adherence to established standards and procedures.

• Worked in both Waterfall and Agile methodologies.

• Collaborated with cross functional teams to perform integration testing and track progress. Executed and managed test plans, test cases, test scripts, and test execution for software applications

Identified and reported defects and issues to development team, facilitating timely resolution.

• Delivered defect free software to UAT phase and achieved zero bugs/defects in UAT phase.

• Expert in producing day-to-day plans for entire project.

• Endorsed decisions to overcome issues and risks that emerge during preparation and 07/2006 - 02/2010

Functional System Analyst, Hewitt Associate India Pvt. Ltd., Chennai, Tamil Nadu

execution.

• Responsible in Leading and managing team of 7 members in Offshore.

• Responsible for development and execution of Integration/ System test cases

• Involved in Regression testing of application.

• Worked on review of regression testing and worked on production verification and reviewing.

• Prepare status reports in daily basis and share to Onsite Coordinator (Lead System Analyst) Connecting with BIM (Business Implementation Manager) and BOM (Business Operation Manager) for requirement specifications and giving status of testing every week

• Designed test plans to validate functionality of new software applications.

• Supported end users in utilization of system tools and applications.

• Provided technical support for existing systems and applications.

• Developed and managed project plans while providing status updates to management. Analyzed user needs to determine functional requirements and drive innovative product development.

• Managed multiple projects simultaneously while meeting tight deadlines.

• Trained staff and users to work with computer systems and programs. Collaborated with cross-functional teams to develop innovative solutions that meet customer needs.

• Tested, maintained and monitored computer programs and systems. Identified areas of improvement within current systems and developed strategies for implementation.

• Recognized by management for providing exceptional customer service. 06/2005

Bachelor Of Science, Computer Science And Engineering Anna University

Education And

Training

Certifications • ASTQB Certified Tester - Foundation Level

• Microsoft Certified - Azure Fundamentals

Requirement specific analytical and problem-solving technique - period of Aug-Oct 2007 Completing critical project & documentation in I-CAT – period of Apr-Jun 2008 Premium Team Award – Period of Jan-Mar 2009 for completing the Critical project which makes the client renew their contract with the company.

Emerging Leader (2021) - for leading a huge team of complex projects and delivering the software with quality with no production issues.,

Best Collaborator (2022) - for collaborating closely with the customer to know the challenges and implementing innovative solutions and achieving more revenue and additional projects to the organization.

Accomplishments • Hewitt Associates,

• Cognizant Technology Solutions,



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