OMAKOJI ODIBA

Rolling Meadows, IL ***** 773-***-**** ad2qyf@r.postjobfree.com

Professional Summary

Experienced Storage Administrator with over eight years extensive experience administering storage area networks (SAN) and network attached storage (NAS). A proven track record working with Dell EMC, Pure, HPE, NetApp, Linux/Unix/AIX/Solaris, and VMware teams on numerous large-scale projects, completing each on time, under budget and adhering to all strict project requirements. Capable of working independently and as part of a team.

Skills

Applying creative engineering and analytical skills to resolve system problems.

Storage Management experience and skill set with NetApp Storage Products and features such as ONTAP (9.8+), AFF and FAS, Aggregate, Data Fabric, Fabric Pool, Flash Pool etc.

Proven experience in managing storage environment, Application support and replication.

Strong experience in supporting NFS in VMware.

Proven experience managing high available and multi-site storage environments across a global footprint and application support and backup.

Experienced in the management and support of NAS, SAN, Fiber channel switches, HBAs and other storage related equipment.

DR recovery testing/execution.

Strong knowledge of Dell EMC Unity/XtremIO/VPLEX, IBM XIV, VMAX, Cisco MDS and Brocade DCX switches.

Incident, Change, and Problem management using the ITIL process guidelines.

Experience with NetApp Operations Manager & Performance Manager.

Experience and ability to work within a formal change management system.

Experience in NAS, SAN and NetBackup. Worked at Datacenter location site.

Ticketing system experience including Cherwell, Remedy, and Service Now.

Ability to respond to and prioritize system alerts based on frequency and SLAs.

Work History

Infosys Storage and Backup Administrator Malta NY 03/2023 to Present

Duties and Responsibilities

Managing day-to-day operation activities of the storage and backup infrastructure.

Implementing strategy to ensure operations success, including Knowledge, Incident and Change Management processes.

Developing strategy to stay current and supporting upcoming storage, backup, Replication and Disaster recovery strategies.

Providing technical oversight to higher priority incident resolution, RCA and report progress to stakeholders.

Perform Incident management, Change management and Root Cause Analysis as required.

Planning and developing processes and procedures for proactive/ reactive performance tuning of storage and backup systems, support implementation of storage software and hardware upgrades including NetApp, HPE, Pure, EMC (Isilon) and NetBackup.

Working with other organization departments to facilitate the ongoing development, testing, and deployment of systems and upgrades to existing system.

Performing SAN switch firmware upgrades in production enterprise environment, currenting upgrading NetApp filers from current version 9.7 to 9.11.

Managing the storage environment including arrays, fabric using Brocade switches, Backup using Veritas NBU, software & hardware triage, and vendor coordination.

Configure/ maintain zoning, replication, encryption, allocation/ reclaims, compression, updates, and expansions.

Coordinate and perform code and firmware upgrades on the Storage system esp. NetApp and Pure storage upgrades.

Configuration and management of Snapshots, Snap-Mirror, Snap-Restore, Snap-Vault, Metro-cluster, Storage efficiency.

Managing and experienced in NFS, CIFS, ISCSI and FC.

Partner with various vendors in selection of proper parts/ replacements, NetApp, Pure Storage, Isilon, and SAN (block) and NAS (file/object) infrastructure.

Documentation, Storage Capacity Management and Performance tuning, Alert monitoring, audit reporting, and patch management.

Taking part in On-call rotation.

Charter Communications Storage Administrator St. Louis 03/2019 - 03/2023

Duties and Responsibilities

Managing NetApp snapshot as well as recovery methods for storage volumes.

NetApp aggregate and storage pool creation.

SVM creation for multi and single protocols.

Troubleshooting all SAN and NAS related issues in the environment and working with the Vendor, when necessary, to solve all issues and keep the environment at optimal state.

Planning, installation, configuration, maintenance, and administration of NetApp storage systems running ONTAP (9.8+) (FAS and AFF).

LIF Creation and failover management to ensure business continuity in case of a controller or port fault.

Responsible for health check using NetApp Active IQ Unified Manager and OnTap CLI.

Establishment of cluster and SVM replication peer relationships for DR and also managing the merocluster.

Creation of Snapmirror, snapvault and load sharing mirrors to meet application and overall business RPO and RTO.

Volume management for both SAN and NAS Protocols, setting the proper thresholds and reserves for each application and data protocol across the environment.

All NetApp software and firmware package upgrades.

Snapshot and clone creation and management to maintain business continuity.

Snapcenter resource group setup and policy management.

Snapcreator schedule creation and management for the DR of large datasets.

Configured and administered Storage Area Network (SAN) and associated components, including Fiber Channel switch administration.

Configuration and Replication and Migration (Synchronous and Asynchronous) for Vmax arrays, NetApp arrays.

Managed SAN storage including the setup of aggregates, logical volumes and presentation to windows and Unix/Linux hosts.

Worked on Problem tasks, root cause analysis, known error remediation.

Implemented multiprotocol environments like NFS, NDMP and CIFS in NetApp NAS environment.

Provisioned CIFS/SMB share, NFS export policies, strong understanding of the FC and ISCI protocols and administering both All flash and hybrid storage arrays.

Migrated data for various hosts like Solaris, AIX, Linux, and windows hosts.

Performed technical transitions, support, troubleshooting, migrations, configurations, DR setup and replication.

Performed storage allocation from EMC ISILON arrays using OneFS GUI.

Provided continuous data protection and remote replication for recovery using EMC Recover Point from VNX storage systems.

Performed daily tasks which include creating LUNs for assigning to windows, Linux, VMware, HP-UX hosts.

Created NFS exports and CIFS shares on the filers.

Created local backups within EMC Isilon array by scheduling snapshots and restoring the data using snapshot IQ.

Performed storage allocation to different hosts from Dell/EMC VMAX 40K array through VPLEX using Unisphere and SymCLI.

Worked with Unix administrators to troubleshoot related storage problems or performance.

Worked on Problem tasks, root cause analysis (RCA), and known error remediation.

Provided technical support to Operations system administrators.

Huntington Bank Storage Administrator Columbus, OH 06/2018 - 03/2019

Duties and Responsibilities

Performed storage provisioning, management, monitoring, zoning, and troubleshooting of storage issues and frames.

NetApp Aggregate Creation and expansions as required.

Performed Storage analysis, capacity planning, and performance monitoring.

Hands on experience with configuration, administration, and management of NetApp metro cluster solution (0 RTO/RPO DR).

Brocade Fabric OS firmware upgrade and Brocade Network Advisor installation, Migration, Configuration, and administration.

Day to day storage administration of NetApp storage systems (SAN and NAS) SVMs, LUNs, Shares and Exports, LIFS, VLANS, Broadcast Domains, IGroups, ports, snapshots, clones.

Establishment of cluster and SVM peer relationships for DR.

IGroup, LUN and volume management for both SAN and NAS Protocols, setting the proper thresholds and reserves for each application and data protocol across the environment.

Configuration of Replication for NetApp and VMAX arrays using Snapmirror/Snapvault and SRDF technics with schedule and policy to meet application and overall business RPO and RTO.

Practical, hands-on skills related to IT including proactive monitoring, capacity management, storage, backup and recovery, disaster planning, server, and end user support.

Managed SAN Enhanced zoning in the environment with multiple VSANs using Brocade and Cisco Fabric Managers.

Provided L2 and L3 level Storage Management services and product support for various Storage boxes like V7000, Flash System 9k.

Performed configuration, firmware upgrades, troubleshooting, RAIDs, Raid Group, Storage Group, Pool Group.

Carried out disaster recovery, data replication methods Global Mirror and Metro Mirror, clone, snapshot, site to site replication.

Provided solutions design and implementation services for backup and recovery, high availability storage architecture, and data replication for disaster recovery.

Developed tooling to automate deployment and management of large-scale storage environments.

Automated operational monitoring and alerting, enabling self-service consumption of storage resources.

Performed Manual firmware/code upgrade on storage devices like Brocade switches, IBM storages, and SVC, IBM V700, and Flash systems and coordinated with the Vendor on EMC arrays.

Coordinated with other teams in the resolution of critical issues, like patching, cabling, and racking issues in Data Centers.

Strong problem resolution skills including the ability to drive problem and problem bridges.

Monitored the health status of all the storage and Fabric devices in the fabric.

Documented operational Status, procedures, and processes.

Provided third-tier support for the operations environment as required in both storage management and high availability solutions.

Provided 24/7 on-call support.

Ensured adherence to organization security standards by vendors in hardware and software implementations.

Carried out resolution of escalated incidence and problem ensuring a quick resolution & SLA compliance.

ComPsych Desktop Support Engineer Chicago, IL 11/2017 - 06/2018

Duties and Responsibilities

Patched software and installed new versions to eliminate security problems and protect data.

Performed root cause analysis and general troubleshooting.

Helped streamline repair processes and update procedures for support action consistency.

Maintained servers and systems to keep networks fully operational during peak periods.

Followed up with end users to verify optimal customer satisfaction following support engagement and problem resolution.

Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

Removed malware, ransomware and other threats from laptops and desktop systems.

Set up and administered Windows and Apple systems and workstations, configured hardware, devices, and software for employees.

Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.

Relocated and configured desktop computer devices and phones to facilitate office moves and new employee set up.

Maintained media presentation equipment and assisted end-users with conference room equipment setup and operation.

Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Acquired and maintained knowledge of product offerings, current support policies and methods of support delivery to provide technically accurate solutions to users.

Identified scope of problem and provided operational and technical assistance to remedy.

Explained technical information in clear terms to non-technical individuals to promote better understanding.

Leveraged ticket tracking system to prioritize, track and document problem resolutions and notify customers of issue status.

National Agency for Sc. And Eng'r Infrastructure Senior Engineer (Storage) Nigeria 02/2010-11/2017

Duties and Responsibilities

Mentored team members in the effective use of storage systems.

Worked with the storage team in developing change management procedures.

Worked with management to ensure that KPI's and SLAs are met, and ensured exceptions occurred only when strictly justified by business/technical reasons.

Carried out firmware upgrades to ensure all systems were running up to date code versions.

Carried out security health checks at the frequency identified by Customer Security Document and according to best practices.

Coordinated incident resolution and service request completion with various workgroups.

Ensured that Problem Records were Updated in a timely manner.

Performed day to day storage management duties including pool/aggregate, volume/LUN provisioning and management, DR testing and execution.

Monitored all storage systems in the Agency's network using On Command system manager.

Performed Root Cause Analysis, problem tasks, known error remediation on the systems.

Perform activities related to install, configure and managing SAN devices and fiber switches.

Performed storage install, decommissioning and migration of Netapp NAS Storages.

Managed NetApp snapshot as well as recovery methods for storage volumes.

Supervised volume replication, overnight jobs and executed improvements.

Developed strategy to stay current and supporting upcoming storage & backup technologies.

Conducted bottleneck/roadblocks evaluations to identify performance issues.

Proactively report potential bottlenecks/roadblocks on Storage.

Implements strategy to ensure operations success, especially Knowledge, Incident and Change Management processes.

Developed and maintained records for entire storage as well as systems.

Education

Master of Science: Communication Physics

Federal University of Technology - Akure, Nigeria

Bachelor of Science: Physics Electronics

Federal University of Technology - Minna, Nigeria

Associate of Science: Electrical, Electronics Engineering Technologies

Federal Polytechnic - Idah, Nigeria

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