Data Entry Customer Service

DANA DRENNON

**** * *** ****** ***** ***** ****.*******@*****.*** 432-***-****

OBJECTIVE To expand my current skills and knowledge and to be a part of a productive team. SKILLS &

ABILITIES

Professional Customer Service, Very reliable and dependable, Data entry and multi-tasking I am a team player from written to oral communication skills, Office personal experience EXPERIENCE ORMC ER: 2017-2023

Responsible for registration of patients. Collection of patient’s information & verify insurance online and by phone. Schedule appointments as well as confirm them. Data entry. Receive and relay patient's messages to appropriate staff. Collected patient’s copays. Experience with programs Cerner, Meditech and basic computer skills such as Excel & word.

MEDICAL CENTER HOSPITAL & FAMILY HEALTH CARE CLINIC: 2013-2016 Responsible for registration of patients. Verify insurance online and by phone. Schedule appointments as well as confirm them. Data entry all patient demographic information into the system. Made sure to obtain patients signatures on proper paperwork. Called patients insurance to obtain benefits and collected copays, approve hospital stay by obtaining authorization from the insurance company. Called the Doctor's office to obtain proper procedures and diagnosis. Escorted patients to rooms or called for escorts. Performed daily cash transactions including general cashier responsibilities and daily cash drawer. MIDLAND MEMORIAL HOSPITAL: 2011-2013

Customer services, admitting patients into the hospital, registering patients for lab, x –rays. Collected copays. Made and confirmed appointments. Verified insurance online and by phone. Received and relayed patient’s messages to appropriate staff. Performed daily cash transactions including general cashier responsibilities and daily cash drawer including general cashier responsibilities. EDUCATION ROBERT E LEE HIGH SCHOOL, MIDLAND TEXAS

HIGH SCHOOL DIPLOMA