Chelsie Schlosser

**** * ******* **. **** ***

Kennewick, WA 99336

509-***-****

Objective: Looking for a position where my superior customer service skills may be utilized and where I can work hard with opportunities to advance. I’m very adept at handling stressful and unpleasant situations with complete courtesy and professionalism. Strong multitasker who thrives in a hectic high-pressure working environment.

Experience

Private Dinner Parties At the Ivy Glades Gated Community Server. Pasco, WA Summer 2020

● Helped prepare and plate all dishes

● Greeted all guests

● Served plates in order, ladies first than husbands

● Removed all plates as soon as finished

● Helped with clean-up and take down of tables and chairs

● Had to dress very classy, wear masks and gloves at all times and be presentable and hold conversation with all guests who were very influential wealthy members of the community. Goodwill Employment Center

Receptionist Pasco, WA March 2019 to August 2019

● Answered phones and took messages, answered all employment questions, sent calls to the appropriate person.

● Filed all enrollment packets, sign-in sheets and background checks

● Input all information for every person who walked in, input all case notes and enrollment packets into computer

● Used Excel, Microsoft word and Outlook for various different projects, case notes, phone call data entry and more.

● Created files and welcome packets using copy and scan machine.

● Faxed different files to businesses throughout the community.

● Made phone calls to different participants and businesses throughout the community to help find jobs hiring and check on clients about how job search is going and how we as a company could help.

● Greeted and helped every person who came in the door either enroll or help find work. Buffalo Wild Wings Kennewick, Wa

Server November 2017 to September 2018

Ÿ Greet each new guest and explain our menu and all wing sauces Ÿ Took all drink sharable entree and dessert orders and enter on aloha system Ÿ Run all food

Ÿ Kept all drinks filled and met all guests needs

Ÿ Cashed out all guests

Ÿ Bussed and cleaned all tables

Ÿ Ran all dishes used through dishwasher

Ÿ Made sure to WoW all guests and get as many exceptional guests surveys as possible Magills Pasco, WA

Server/Bartender March 2016 to July 2016

Ÿ Greeted and sat each new guest

Ÿ Took all drink, appetizer and entree orders on handwritten tickets Ÿ Made all drinks, and desserts

Ÿ Ran and expedited all food

Ÿ Kept all drinks filled and met all guests needs

Ÿ Cashed out all guests and worked cash register

Ÿ Bussed and cleaned all tables in my section

Ÿ Made all side salads soups toasts and did all finish work on food Ÿ Closed down restaurant and did deposit nightly

Ÿ Cleaned and closed down bar

Red Robin Kennewick, WA

Server May 2014 to Jan 2016

Ÿ Was a lead trainer for all new servers

Ÿ Worked Aloha system

Ÿ Took drink, appetizer, entree, and dessert orders Ÿ Shared knowledge of IPAD training to play games, place orders and refill drinks on Ÿ Expedited and ran food

Ÿ Stayed above average on all Red Robin Royalty Program expectations Ÿ Stayed above average on appetizer drink and dessert sales expectations Ÿ Did all side work and closed restaurant down nightly Texas Roadhouse Kennewick,WA

Expeditor, Server July 2012 to Jan 2013

Ÿ Had a vast knowledge of all food, steak cuts temperatures and qualities of meats Ÿ Trayed up all food while checking correct temps and modifiers Ÿ Greeted all guests while scripting various foods and drinks Ÿ Line danced every 30 minutes

Ÿ Made all necessary drink and food orders

Ÿ Ran all food

Ÿ Cleaned and shut down restaurant

Red Robin Kennewick, WA

Expeditor/ Cook May 2010 to July 2012

Ÿ Trayed up all food while ensuring that every modifier was 100% correct Ÿ Did all finish work, side salads and extra sauces Ÿ Put together and shut down salad bar

Ÿ Had a vast knowledge of all food

Ÿ Cooked on line when needed on both hot side and cold side Ÿ Was the communication between management, servers, and cooks References:

NAME RELATIONSHIP PHONE#

Calvin Iris Co-worker/ employer 914-***-**** Stacy Waldvogel Supervisor 509-***-****

Carlos Rivera Co-Worker 509-***-****

Kari Golden Acquaintance 509-***-****

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