SUMMARY

An experienced QA Lead Engineer/Coordinator/Scrum Master role with 10 plus years’ experience with experience in Data Analytics and running Scrum meetings in an Agile environment with 1 Plus experience. Experienced on IOS and Android testing.

Competencies:

Manual Testing

Techniques

Black Box, Integration, Smoke/Sanity, GUI, System, Data Validation/Backend, Functionality, Regression, Performance, risk analysis, User Acceptance (UAT), End 2 End and Reporting, Install/Uninstall Testing, Ad-hoc, Data Integrity

Automated Test Tools/ETL

VB Script with Macro Excel, Tosca, Selenium with Java, QTP ( UFT), BI Power

Tracking Tools

ALM Version 12, Clear Quest, JIRA, Salesforce, Version ONE, Azure DevOps

Operating Systems

UNIX( Linux), Windows (XP/NT/2000/98), Windows Vista, Mainframe (Rumba)

Languages/Platforms

SQL, VBScript, JavaScript, JAVA, J2EE, JAVA Script, SQL, XML, HTML, C#, UNIX Shell Script, Amdocs CRM, COBOL, JCL, C#, Dot NET

GUI Tools

JSP, ASP, Visual Basic, Developer/2000

RDBMS

Oracle11, SQL Server, MS-Access,DB2, TOAD 10-SQL Editor, ETL (INFORMATICA)

Web Technologies /Cloud Platforms

REST, API, AWS, Azure

Methodologies

Agile, Waterfall, SCRUM, SAFE

EDUCATION

BS in Information Systems

University of Texas - Arlington, TX Graduated 1999

WORK EXPERINCE

Professional Development/Cyber Security/Digital Forensics Free-Lance Consulting Feb 2023 – Present

●Diagnosis on Validating Internet traffic from the router identifying IP Address locations for independent clients.

●Participating in Business Networking events:

oISSA.org (Information Systems Security Association)

o https://www.techafterfive.com/charlottte

owww.lknitp.com (Lake Norman IT Professionals),

●Involved in IT related Workshops and Events :

o2023 UNC Charlotte Cybersecurity Symposium organized by ISSA.org – Oct 18 – Oct 19

ProofPoint.com -Hands-on-Lab exercise on “Insider Threat” and “Admin Exploration”

Explored and mimicked typical insider threat activities like Data Loss Prevention

Explored the Proofpoint analytics app in the SOC UI researching events based on Insider Responses.

oData Connectors Cyber Security Conference (Raleigh Chapter) – 8/24/2023

oCharlotte IT Professionals – Security Leadership Peer Meetings

Bank of America- contract- EXPERIS

Mainframe Tester.

March 2023 – May 2023

Responsible for validating data from the Mainframe and UI along with applying SQL queries from DB2 using Toad Data Point in a Safe Agile Framework. The project consisted if Performance ratings of employees working at the financial branches in various positions. Along with validating API Web UI.

-Skillfully validate data from both the Mainframe and UI sources, using user-friendly tools like Toad Data Point, to ensure accuracy and reliability.

-Contribute to a project focused on assessing the performance ratings of employees across different positions within financial branches, leveraging your expertise in data analysis.

-Utilize your analytical capabilities to validate data from multiple sources, employing SQL queries that align with your SQL intermediate level.

-Collaborate within a Safe Agile Framework to extract, validate, and analyze data related to performance ratings of employees within financial branches, utilizing SQL queries that match your level of SQL expertise.

Tata Consultancy Services Jun 2017 – January 2023

AG First Bank (Client)

QA Lead Engineer/Assistant Scrum Master/ Data Analyst

Worked on Testing the SSIS Interfaces applying Back-End Testing for the Mortgage Application Encompass_LOS. The project involved replacing the existing Mortgage application Mortgagebot with Encompass_LOS. Created Automation Test Scripts for the automation team. Created Back-end Database Test scripts for SSIS Interfaces for three Workstreams using Visual Studio. Involved in Data Mapping for matching the tables and columns from the existing application to new application Mortgagebot. Tested SailPoint using REST Services via Postman (API) for Encompass_LOS.

Assistant Scrum Master:

-Assisted in Facilitating Daily Scrum meeting in the absence of the Main ScrumMaster. Created Sprint planning meeting and retrospective meetings for upcoming sprints applying the following:

-Worked closely with Product Owner to help team make appropriate commitments through story selection, sizing and task definition and participated.

-Monitored Product Backlog, Sprint Burndown and Release Burndown charts in Azure DevOps.

-Addressed issues, risks and mitigation plans. Instilled a sense of urgency reflecting the goals the goals for the current iteration.

QA Lead:

-Created Test Design document and Test Plan Documents for the Business.

-Worked with the offshore Tester teams of three.

-Created VBA Macro for Excel comparing data worksheets.

-Ran automated scripts using Tosca, scanning and capturing the modules and creating test cases and automated test steps according to business requirements.

Imported data from excel to Tosca. Changed parameters in buffer depending on processing time per web page when running script so all data is recorded.

- Ran batch jobs for MS- SQL database server in the testing environment for the Encompass Mortgage

Platform.

-Met the quarterly deadline for the quarterly deployment.

Data Analytics:

-Applied the data mappings to the table for the new mortgage application platform Encompass and coordinating with the business for approval and validation.

Bank of America (Client)

Release Management for SAP

-Worked in the Control Room playing a major role in coordinating the whole process for Testing and Deployment activities on a daily basis and during scheduled production releases. Responsible to make sure respective teams are engaged if any challenges arise during testing and deployment activities to make sure that the activities are completed on or before scheduled timelines.

-Responsible for hosting Oracle Cloud Migration checkpoint calls on a daily basis.

-Responsible for triggering tasks for Eledger transactions from Non-SAP systems (Oracle Financial systems) are processed under FiG system which converts it to ECC compatible format:

-Responsible for confirming the Invoice Syndication, Vendor Syndication thru IDOCs, Invoice Search Extension, Positive Pay from ECC is processed through PI (Process Integrations) and fed to respective systems.

Test Lead

- Accomplished in meeting project deadline before projected date.

- Created and Executed Test scripts in Scaling Agile environment plus working as Test Coordinator with Offshore testers. Worked on Financial Mid Level systems (CTMT – Channelled Technology Midlevel Tier)- Latte(Transaction History), Overdraft Setting Tool, Web Image Viewer, Photo Capture App etc.

-Attended Daily Scrum meetings.

-Hosted meetings with Offshore testers on coordinating assignments per each sprint using Rally.

-Executed Scripts in ALM.

-Coordinated with CTMT Scrum masters on signoffs on Monthly and Integrated releases.

-Attended Dispatch meetings for future projects and providing Testing Estimates and Assumptions.

-Updated Daily tasks in Rally

-Tested money and wire transfers

Test Lead

-Created and Executed Test scripts in Scaling Agile environment plus working as Test Coordinator with Offshore testers. Worked on online - banking web app on a regression team.

-Created and Executed automation scripts using AutoGen a Selenium framework.

-Opened defects in ALM and retested and closed them after they were fixed and working as expected.

-Performed data conditioning using DataX

-Hosted meetings with Offshore testers on coordinating assignments.

-Validated SWIFT /WIRE transfers.

EastDil- Charlotte, NC (Client)

Test Lead

-Responsible for Leading the project for the Testing Team and coordinating with the business.

-Created and Executed Test scripts on the EastDil Web app on an independent Azure Cloud Platform post migration from Wells Fargo Corp. Worked on ESP, ESI, ESNET web apps

-Reviewed existing scripts

-Created End to End test scenarios post migration

AAA Michigan – Detroit, MI (Client)

Senior Tester

-Created and Executed Test scripts using Version One in an Agile environment testing the AAA Native

-App on the Android and IOS Devices.

-Drive Tested and verified the Push Notifications Discounts in Real time with local clients.

-Setup test scripts for execution in Version One. Test Defects and opened defects in Version One

-Setup green light emails to the team to start regression testing on AAA mobile apps for both Android and iOS.

BAKKT – Atlanta, GA (Client)

Senior Tester

- Created and Executed scripts using BAKKT app.

- Did a brief form of UAT testing on the Client app ‘Bakkt’ according to business requirements.

- Validated Data from the Oracle Database in an AWS platform.

Wells Fargo Advisors- Charlotte, NC Oct 2016 – Dec 2016

UAT Tester ( Short-term Contract)

-Create, Plan, Execute High Level UAT Script in an Agile environment testing the E-Brokerage Platform in Java.

-Created defects in ALM/Quality Center and VersionOne.

-Manual Testing performed on IOS and Android devices.

-Attended daily SCRUM meetings.

-Worked on test matrix, Created schedules and milestones, updated executions and defects in Quality Center.

-Upload Test cases from excel to Quality Center/ALM (Imported test cases to Quality Center)

-Provided support to UAT tester with maintenance testing and urgent issues.

-Tested UAT defect fixes before closing out defects.

-ADA Testing using JAWS ADA Tool

Blue Cross Blue Shield - Columbia, SC Feb 2016 – Oct 2016

Test Designer (Contract)

-Test, Track and manage defects in ALM/ Quality Center for multiple projects.

-Lead defect meetings with project manager, lead developer.

-Work in a waterfall environment.

-Gather signoffs from testers from various projects during system and implementation to production testing.

-Tested via IP through Telnet during production elevation for Medicare and Tricare systems.

-C2 - US Confidential Clearance

-Involved in systems upgrade projects that involved Medicare and Tricare systems.

-Created initial Test Plan in Design phase of all projects.

-Created and ran weekly Dashboard reports and reported to Team Lead, Project Manager and Dept Manager on my projects that was assigned to me.

Lowes Corporation - Mooresville, NC Feb 2015 – Feb 2016

QA Team Lead (Contract)

-Assisted other teams in testing Mobile Android Aps for www.Lowes.com on a Java platform.

-All backend testing is conducted for the Mobile app teams: Android and IOS

-Tested the MyLowes mobile site on IOS and Android emulators (Iphone 6, Samsung S6, IPAD, TABLETS) and Saucelabs.

-Conducting Back-End Testing in Genesys and Sterling Systems for Lowes ecommerce website using REST Services to verify the response is returning correct results in a Scrum environment.

-Analyzing issues related to Sub-Systems like Commerce, Sterling, CP&I, HSS, etc.

-Creating test scenarios in Quality Center and executing them.

-Updating and closing out stories in JIRA.

-Opening and closing out defects in JIRA.

-Attending daily stand-ups in an Agile environment.

-Attending QA Team Lead Scrum meetings three times a week.

-Performed ETL Testing using Informatica Data Warehousing tool for Lowes e-commerce website.

Vanguard - Charlotte, NC Sep 2013 – Feb 2015

Senior Software QA System Tester

-Test institutional customers retirement fund web base applications (PE and Bridge systems) in a Java platform.

-Execute the following QA tests: Smoke Testing, Regression Testing and mostly System Testing on Win 7 and WinNT

-Create and execute test scripts for internal and external web-based applications and web browsers compatibility using Excel on a shared network drive

-Create and manage defects using web-based application Agility

-Upload Test cases from excel to Quality Center/ALM (Imported test cases to Quality Center)

-Submit and run jobs from the Mainframe (Rumba 8.1) using JCL commands in the testing environment

-Data Integrity

DG INC - Irving, TX Jun 2012 – Aug 2013

Software Quality Assurance Engineer

-Test digital Video commercials and attaching them to web application and submitted over via internet and verified the video reached the specified destination or address.

-Work with Development team to develop new QA Test cases and giving presentations for implementing a new CVP Platform.

-Execute the following QA Tests: Smoke Testing, Regression Testing, and mostly End to End Testing on Win 7 and MAC operating systems in R&D Department

-Create & Execute Test Cases for internal and external web-based applications and web browser (IE 8, IE 9, FireFox for Windows, FireFox for Mac, and Google Chrome) compatibility using MS-Excel 2010 on a shared network drive

-Created defects using web-based application JIRA

-Administrated internal testing applications like Hacker, OES, DMS (Database Management System), and Hotline as tools to help identify any issues.

-Worked in UNIX environment for user access Administration.

-Created tickets in Salesforce.

-Data Integrity

Inuvio - Plano, TX Mar 2012 – Apr 2012

Quality Analyst

-Perform Smoke Test, Performance Test, Stress Test on Win XP/Win 7 operating systems. The systems are tested on both 32bit/64bit system.

-Tested all four systems as Client and Server using Remote Desktop Connection.

-Created Test cases for Scan Sharp Application on an Excel sheet.

-Tested Scan Global for Client/Server communication and created a Test Matrix sheet using Excel.

Amdocs - Richardson, TX Nov 2011 – Feb 2012

SQA Test Engineer

-Performed System testing, Regression Testing, Smoke Testing.

-Testing billing Application for U-Verse Application.

-Opened up defects in Quality Center.

-Verified data results using SQL editor Application TOAD 10.5.

-Retrieved raw data from TDOC.

-Data Integrity

-Environment: Toad 10.5, Citrix, Oracle 11, Office 10, Quality Center 10.

Blue Cross Blue Shield, Richardson, TX Mar 2011 – Oct 2011

QA Tester (Contract)

-Created test cases using Quality Center ver10. Created reports using Dashboard module.

-Performed System testing, UAT, Regression Testing using QTP version 10 on pricing and risk claims.

-Opened up defects in Clear Quests. Updated information in DOORS.

-Created and updated Daily Status Report.

-Conducted Data Migration for Entry, Validation, and Maintenance schemas

-Processed Claims in DTE and RTE environments

-Environment: QTP 10, Clear Quest, Mainframe, Doors, Office 10, Quality Center 10.

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