Customer Service High School
Resume:
TYESHA
MITCHELL
PROFILE
My name is Tyesha Mitchell and I have
over 10 years of experience in the
customer service industry. I am a hard-
working and dependable team-
player who can be relied upon to
help my team and company reach its
goals. I excel in a people-oriented
environment which allows me to utilize
my expertise in customer service. I am
aiming to leverage my abilities to
successfully fill a role within your
company.
CONTACT
PHONE:
EMAIL:
****************@*****.***
HOBBIES
• READING
• SELF IMPROVEMENT
• WRITING
• SPEAKING
• CREATING
EDUCATION
CEDAR HILL HIGH SCHOOL – CEDAR HILL, TX
NAVARRO COLLEGE – MIDLOTHIAN, TX
WORK EXPERIENCE
COMPASS GROUP INC – BARISTA
OCTOBER 2021 – AUGUST 2022
Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies. Welcome customers and determine their coffee interests and needs. Thoroughly presenting and explaining the coffee drink menu and answering questions regarding products. Generate revenues by attracting new customers with new and expanded services and products. Improve quality results by studying, evaluating, and re- designing processes; implementing changes; maintaining and improving the appearance of the store. Update job knowledge by participating in educational opportunities; reading coffee, retail trade, and service publications; maintaining personal networks. MARKSMAN SECURITY CORPORATION – SECURITY GUARD
AUGUST 2021 – OCTOBER 2021
Made outgoing calls to confirm alarm notifications. Dispatched the authorities and notify all appropriate parties. Resolved urgent issues and incidents both independently and collaboratively. Controlled vehicle and pedestrian traffic entering the building grounds. Patrolled and monitored the premises. Followed and established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
RAYTHEON – PRODUCTION SPECIALIST
AUGUST 2019 – MARCH 2021
In charge of troubleshooting issues with equipment, devices, and products. Sealed, labeled, and transferred completed containers to pallets for efficient shipping. Organized work to meet demanding production goals. Monitored machinery in operation to locate and correct any problems or report more severe issues. Maintained good manufacturing practices on the production line
SKILLS
• QUALITY EVALUATION
• CUSTOMER SERVICE
• LEADERSHIP
• MICROSOFT OFFICE PRODUCTS
• CUSTOMER SATISFACTION
• QUALITY ASSURANCE
• ATTENTION TO DETAIL
• EXCELLENT VERBAL, WRITTEN, AND COMMUNICATION SKILLS
• STRONG ABILITY TO MULTITASK
• PROBLEM SOLVING
• CUSTOMER SATISFACTION
• INBOUND & OUTBOUND CALLS
Contact this candidate