Driver (Box Trucks) – SPS Ventures – ****-****

Drove box trucks to deliver extra-large Amazon packages to residential and business customers. Loaded trucks so packages would be delivered in the best possible condition. Delivered and unpacked according to customer instructions.

Contract Driver - Zum Services – 2018

Drove my own vehicle to transport children between home and school and appointments.

Amazon Prime LLC – Warehouse Associate – 2020

Packed bags for drivers. Unloaded deliveries and stacked shelves, in main warehouse, refrigerated and freezer spaces.

Nelson Associates – Merchant Support – 2018-2019

Supported merchants by answering various inquiries regarding technical issues, policy questions, refunds, deliveries and fraud prevention by phone and email. Recorded activity using SalesForce.com.

Informatica LLC – Consultant – 2018-2019

Supported customers over the phone and on-site to perform software implementations.

Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Suite, MacOS, Windows, SalesForce, SQL & RDBMS.

Good clear telephone manner.

Writing, including test reports, bug reports, proposals and technical documentation.

Conscientious active listener.

Tenacious problem solver that doesn’t give up easily.

Technically literate and picks up new systems for order, job and inspection tracking and completion easily.

Bachelor of Arts Degree