Gloria Cuellar

Dallas, TX ad2quk@r.postjobfree.com 945-***-****

SUMMARY

Highly skilled and bilingual professional with over 10 years of customer service expertise, specializing in computer services, data entry, and quality assurance. Proficient in RF scanning and Microsoft Word, with a keen focus on accuracy and efficiency. Seeking a role as an interpreter or scheduler, leveraging language proficiency and administrative skills for pricing assistance and administrative tasks. Adept at delivering exceptional customer service and committed to transitioning into an impactful position. PROFESSIONAL EXPERIENCE

Stitch Fix, Dallas TX August 2018 - Present

Warehouse Specialist

● Key contributor to inventory scanning, organization, and management, leading to streamlined processes and enhanced stock accuracy.

● Successfully drove positive outcomes in special projects through proactive problem-solving and a solution-oriented approach.

● Pioneered a culture of continuous improvement, providing valuable feedback and introducing innovative ideas for enhanced warehouse operations.

● Championed a safety-first mindset, ensuring adherence to safety protocols and promoting a secure work environment.

● Earned a strong reputation for exceptional reliability, consistently exceeding performance goals, and contributing to overall company success.

● Demonstrated exceptional technology orientation and computer skills, resolving client and internal issues promptly.

● Utilized critical thinking and problem-solving skills to form conclusions from various information sources.

● Managed multiple client cases with strong attention to detail, effectively meeting business needs. FedEx, Dallas TX March 2016 - August 2018

Receiving Data Entry

● Conducted meticulous data entry on inbound packages, utilizing RF scanning and manual data input to optimize shipping processes.

● Collaborated with cross-functional teams to streamline communication channels, resulting in improved efficiency in data processing and package handling. Pro Staff, De Soto TX September 2013 - March 2016

Warehouse Associate

● Disassembled electrical office items for recycling, adhering to environmental regulations and contributing to sustainable practices.

● Trained new associates in warehouse procedures, ensuring a smooth onboarding process and maintaining high operational standards.

Increase Workforce Solutions, Irving TX August 2014 - March 2015 Cafeteria Attendant

● Provided exceptional customer service as a cafeteria attendant, fostering a positive dining experience for customers.

EDUCATION

High school diploma or GED - L G Pinkston High School