Karenn Thomas

Arlington, VA *****

ad2qtv@r.postjobfree.com

+1-202-***-****

Customer service professional offering 5+ years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge, and exceeding expectations. Expert in management, customer relationship development and sales. Able to provide supreme support to demanding customers by having great interpersonal and problem-solving abilities. Work Experience

Team Member

Chopt - Rosslyn, VA

January 2022 to October 2022

• Set up the station making sure everything was placed (bowls, cutting boards, lunar knifes, etc.)

• Assist customers in food service making sure their salads meet the standards providing good customer service

• Replenish salad dressings when needed as well as food products and lettuce

• Provide caterers with assistance in food preparation or service Cashier

National Baseball Stadium - Washington, DC

February 2015 to September 2020

• Coached customers on how to use self-checkout stations

• Accepted customer payments, and made change when necessary

• Maintained records of purchases and other sales transactions, such as returns and refunds Data Entry Receptionist

Wood Lee Arms - Arlington, VA

May 2014 to June 2016

• Answered customer inquiries regarding past payments and accounts

• Handled high-sensitive data on a regular basis

• Utilized a variety of data entry and word processing programs Shift Leader/ Cashier

Einstein Bros, Bagels - Falls Church, VA

April 2013 to January 2015

• Supervised a team of four team members

• Responsible to train new team members in all areas of the business in accordance with the company policy

• Lead the team to meet daily goals and exp703ectations while providing a consistent, superior experience for the guests

Education

Everest College - Fairfax, VA T.C. Williams High School - Fairfax, VA 2009

Skills

• Excellent oral communication skills

• Customer-service focused

• Data entry, basic software skills

• Detail oriented

• Food Handling

• Food Preparation

• Restaurant Experience

• Kitchen Experience

• Upselling

• Merchandising

• Retail Sales

• Host/Hostess

Contact this candidate