Harika Gamidi
Data Engineer/Analyst 850-***-**** ******.******@*****.***
https://harikanaidu.github.io/port-website/ https://www.linkedin.com/in/harika-naidu3101/ Education
Master of Science Data Science GPA: 3.9 08/2022 - 12/2023 Florida State University
Coursework: Advanced SQL retrieval, Data analysis and Visualisation, Applied Machine Learning, Advanced Data mining, Recommender systems, Data Ethics
Professional Certificates: Building Powerful Generative-AI apps Advanced Python Bachelor of Engineering Information Technology 08/2016 - 05/2020 Chaitanya Bharathi Institute of technology
Experience
Senior Technical Analyst 12/2022 - 12/2023
Office of Distance Learning Tallahassee, FL
● Acted as a POC for the Turnitin-AI detection software to detect AI-written material and cheating and was responsible for testing for false positives and determining the accuracy of the tool.
● Took up a group project to bulk migrate up to 75% of the courses on Canvas and tested the end-to-end system for unknown issues and errors in integration.
● Resolved technical issues of students and instructors on-call during exam season such as exam errors, login issues, grade curving assistance, setting up web-monitoring and so on. Associate Systems Engineer 07/2020 - 08/2022
Salesforce Inc. Hyderabad, India
● Performed SQL data querying, retrieval, scripting, cleaning and preprocessing from various CRM clouds.
● Improved agent productivity by 25% by automating manual updates to records using flows and triggers.
● Provided deployment and post-production monitoring support for Tier-1 issues and incidents in production along with regular updation of internal documentation on custom service cloud applications and flows.
● Worked with a cross-functional team of Developers, PMs, Data Scientists and Managers to provide CSAT KPI dashboarding and analytics for the usage and exploration of new features using Tableau. Data Science Research Intern 05/2019 - 06/2019
Central Drug Research Institute(CSIR-CDRI) Remote
● Compiled datasets for ongoing mental health research at the organization by web-scraping historic newspaper data using Python and REST API calls.
● Curated and cleaned ecological datasets of turtles and terrapins and studied reasons for extinction of terrapins using Excel, Python exploratory data analysis and graphs. Projects
Employee Diversity dashboard using Tableau Link
● A tableau dashboard that visualizes diversity metrics for the HR team like female ratio over the years, retention rate, gender and race distribution across different ages and roles etc., Credit card translation fraudulent activity analysis SQL Link
● A thorough analysis of spending trends and fraudulent activity trends over time, across genders, age groups and days of the week using Aggregates, grouping, filtering, ordering and window functions like rank and partition. Custom BestBuy ChatGPT bot with Langchain Python, OpenAI, Langchain, LLM, Huggingface Link
● A personalised LLM chatbot for retail electronics stores such as BestBuy, by training the openAI chatGPT 3.5 turbo model on a prompt-engineered document database containing electronic products metadata. Dev-GPT MSR Mining challenge 2024 Python, NLP, word embeddings, Machine Learning Link
● Participated in the open-source challenge in a group of 3 to identify what kind of questions are developers resorting to chatGPT more, and assess the quality of GPT’s coding responses. Skills
Python, SQL, R, Tableau, PowerBI, Snowflake, Alteryx, ETL, AWS S3, Excel, ScikitLearn, Tensorflow, Salesforce CRM