In search of a position that will help me further my knowledge of Personal Health and Well-Being that utilizes my skills gained through my experience and education with a company that truly values my growth and development

Work Experience

Tech Support/ Help Desk agent

Asurion/ AT&T – Las Vegas, Nevada (Remote)

2020-2021

• Greet Asurion/ AT&T customers and promptly identify their needs to solve their issue at hand while upselling new products to consumers.

Mobile Expert/ Mobile Account Executive

Sprint The New T-Mobile - Cypress, TX 2017-2020

●Greet consumers and promptly identify their needs to solve their issue or accomplish their reason for storefront visitation

●Build strong rapport with Customers and Business customers to maintain satisfaction and repeat business

●Manage my work schedule to optimize peak performance

●Assist customers with their device issues and malfunctions to assist technicians

1.Recognized as the number one Seller in the Nation & Region for Sprint in 2019 and in 2020 for T-Mobile

2.Employee of the month 3 months in a row in 2019 for accomplishing all sales goals and exceeding quotas required

New Car Salesman

Lexus of Clear Lake - Clear Lake City, TX

2016 to 2017

●Consulted with customers to determine wants and needs regarding their next vehicle

●Built strong relationships with customers to ensure repeat business and continued satisfaction

●Negotiated vehicle pricing and details with the assistance of underwriting

●Consulting customers on a daily basis to determine their wants and needs for their next vehicle

●Informed customers of vehicle details and specifications

Corporate Business Solution Provider

AT&T - Houston, TX

2012 to 2016

●Recognized as the #1 Seller in the Nation for our Business Solutions department

●Implement outstanding sales aptitude to achieve daily sales quota

●Manage Outside Sales Representatives to facilitate reaching monthly quotas

●Navigate through business channels to reach key decisionmakers and secure sales

●Communicate and build rapport to instill trust and build lasting relationships with customers

Retail Sales Rep

Levi's Strauss & Co - Sugar Land, TX

2011 to 2012

●#1 Salesperson for 5 consecutive weeks

●#1 in customer emails collected for promotional offers

●Administer excellent customer service

●Consistently met weekly and monthly sales goals

Education

HS Diploma 2011

ALIEF Hastings HS Houston, TX

University of Houston (Downtown) Houston, TX

Skills

●Microsoft Excel

●Microsoft Word

●Microsoft PowerPoint

●Microsoft Access

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