Post Job Free

Resume

Sign in

Customer Service Warehouse Supervisor

Location:
Crandall, TX
Salary:
70k
Posted:
January 13, 2024

Contact this candidate

Resume:

Oscar Green II, Crandall, Texas, ad2qoi@r.postjobfree.com, 469-***-****

Objective: A hardworking and reliable Warehouse Supervisor, processing strong customer service skills. Dedicated team-player seeking a position as (Supervisor) Warehouse operative. Looking to further my career and add consistent, reliable expertise for organizations success.

SKILLS:

● Forklift Certification (stand-up, sit-down lifts and order selector)

• Gather, assemble and analyze facts, draw conclusions and devise solutions to problems.

• Prioritize activities as necessary to meet job responsibilities.

• Efficiently unloaded incoming transports and dispatched products across the warehouse.

• Prepared outgoing goods and proficiently loaded outgoing vehicles. Performed cleaning duties.

• As a part of the order picking team ensured that every assignment was fulfilled with attention to detail and within given time frames.

• Proficient with warehouse inventory system and the product scanning equipment

• Customer Service Skills

● Able to demonstrate a high level of courtesy and professionalism to Managers, Supervisor and coworkers.

● AIMS, HIGH JUMP, SOLOMON (software)

●Computer skills; WORD, EXCEL, US WORLDSHIP (UPS, FEDEX)

●Process employees’ hours: Kronos, ADP, Ceridian & Dayforce

WORK EXPERIENCE

Zobele/KDC ONE- 10/2021- 01/2023

Warehouse Supervisor

●Report on and evaluate the efficiency of warehouse operations and workers performance.

●Ensure the correctness of shipments and inventory transactions.

●Share work objectives with staff and provide coaching and training for employees.

●Determine employee levels and workload distribution.

●Interact with clients to respond to inquiries or resolve issues.

●Keep track of products, enter pertinent details, and use reports to project warehouse status.

●Determine what needs to be improved, then implement new processes or tweak current ones.

●Confer with other departments and coordinate efforts with them.

●Calculate delivery charges for purchases and make sure they adhere to set spending limits.

●Keep track of stock levels and place fresh orders when necessary

●Schedule workers and make sure they adhere to safety procedures.

●Teach new hires the company’s regulations and procedures as well as how to utilize the equipment.

●Keep in touch with suppliers to guarantee timely delivery of orders.

●Examine shipping company data to confirm that shipments have been safely delivered to their destinations.

●Schedule work hours and breaks for employees, as well as do frequent performance evaluations to make sure they are meeting job requirements.

●Keep an eye on the movement of items through the warehouse to make sure that orders are completed quickly.

●Monitor shipment receipt and distribution processes.

●Distribute workloads and everyday responsibilities to warehouse employees.

●Answer customer queries about shipping and receiving and resolving issues through communication.

●Check the correctness of inventory and shipping transactions (BOLs)

●Ensure that inventory and storage rooms are kept up to date and tidy.

●Follow up with Warehouse Associates to make sure they are using forklifts and other gear safely.

Andersen Windows & Floors- 09/2020 to 10/2021

Receiving Team Lead

●Direct all duties in designated shift being performed by employees; maintains a

●high degree of visibility and access to employees

●Maintain department standards for productivity, reliability, and accuracy

●Assist Warehouse Supervisor in distributing workload to employees

●Identify production bottlenecks and take corrective action

●Train new employee

●Perform labeling, sorting, wrapping, packing, and repacking for shipment

●Restart, fix or correct any system or production stoppage

●Enforce safety standards

●Set the standard for production and quality

Perform required administrative tasks; prepares required reports and

correspondence

●Perform other duties as assigned by the Warehouse Supervisor

DAC Technologies- 01/2019 to 07/2020

Lead Shipping & Receiving Clerk

●Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.

●Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates.

●Affixes shipping labels on packed cartons or stencils identifying shipping information on cartons, using stenciling equipment, inserts items into containers, using spacers, fillers, and protective padding.

●Posts weights and shipping charges, and affixes postage.

●Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages. Routes items to departments.

●Examines outgoing shipments to ensure shipments meet specifications.

TELLWORKS- 11- 2015 to 01/2019

Warehouse Lead/Forklift Driver/Shipping –Receiving

●Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.

●Report directly to the Operations Manager

●Safely and accurately calculate, build and assemble customer orders to prepare them for delivery, inner-yard transfer or customer pick-up.

●Carefully load materials for delivery onto trucks in cooperation with the truck drivers.

●Unload and stock incoming material from vendors.

●Other responsibilities include handling and organizing all materials to minimize damage, operating forklift equipment and performing routine maintenance during down time, safely and neatly maintaining storage areas, entry and exit points, and all high traffic avenues of the facilities to allow for unobstructed safe passage.

●Professionally and courteously assist all customers as they enter the yard for material pick-up or returns.

●Processing and Deploy orders using MS Word and Excel.

Plano Synergy – June 2014 to Nov 2015

Forklift Driver

●Operates order picker and forklift in and around warehouse

●Pulls product from the warehouse for shipment to the stores

●Climbs on racking system (approximately 15’ above ground) to reach product

●Wraps order on pallet for shipment

●Loads and unloads shipments, pallets, etc.

●Place shipments on racking systems

EDUCATION

Bachelor of Science in Management 1/2021-Present

Strayer University



Contact this candidate