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Customer Service Bartender, Bar Manager

Location:
Las Vegas, NV
Posted:
January 13, 2024

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Professional Summary

Skills

Experience

MARCELA SMITH

**** ***** **** **, *** Vegas, Nevada 89135 323-***-**** ad2qms@r.postjobfree.com Talented Bartender accomplished in handling high volume of orders for beer, liquor and mixed drinks. Keeps customers coming back for more with attentive service. Seeks out opportunities to improve bar traffic with special promotions, signature cocktails and regular specials.

Friendly Bartender well-known for creating crafty cocktails at upscale establishments. Effortlessly mixes multiple drinks simultaneously while engaging guests with clever conversation.

Seasoned and motivated Bartender consistently upsells customers from rail to top-shelf brands. Recreates classic drinks with new finesse. Recommends operational improvements that lower overhead costs.

Beer and wine recommendations Suggestive selling

Bar restocking Craft cocktail preparation

Mixology I have knowledge on Mixology

cocktails, pair wine, beer and spirits

according with the food menu,

create cocktails according our guest

mood, i work for Robert mondavi

home, Opus One, recommend wine

and create drinks according to the

menu for our guest satisfaction

Bartender 03/2021 to 03/2023

Leticias Cosina Cantina – Las vegas, Nevada

Verified legal drinking age of patrons through stringent ID checks. Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.

Spoke with customers and recommended specials to build rapport and cultivate customer loyalty.

Trained new bartenders in customer service, bar equipment safety and drink preparation techniques.

Handled cash and credit card transactions and reported tip totals after completing shifts.

Addressed customer questions regarding menu items and remade incorrect drinks. Supported servers by preparing alcoholic and non-alcoholic drinks for table customers.

Organized glasses and cleaned bar equipment according to company standards. Bartender 06/2019 to 10/2020

Lindo Michocan – Las Vegas, Nevada

Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders.

Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.

Verified legal drinking age of patrons through stringent ID checks. Handled customer payments, reported tip amounts and balanced cash drawers. Trained new bartenders in customer service, bar equipment safety and drink preparation techniques.

Monitored open bar tabs, closed out bills for departing patrons and processed cash and credit transactions.

Used POS system to process cash and credit card transactions. Led educational and interactive tasting sessions for customers to share knowledge on spirits, wines, and beers.

Addressed customer questions regarding menu items and remade incorrect drinks. Developed new cocktail and specialty drink recipes using seasonal ingredients and garnishes.

Washed and sanitized dishes, utensils and glasses after customer use. Prepared and served non-alcoholic beverages to customers upon request. Handled cash and credit card transactions and reported tip totals after completing shifts.

Bartender 02/2004 to 06/2007

Corona Bar – Cancun Mexico, Cancun

Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.

Verified legal drinking age of patrons through stringent ID checks. Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders.

Incorporated impressive and captivating tricks and techniques into drink preparation, enhancing entertainment and ambiance of establishment. Conducted regular research on emerging beverage trends and attended mixology workshops to stay up-to-date with latest techniques. Protected customers by checking IDs, calling rides and cutting off service to highly Education

Languages

Reference

intoxicated guests

Executive Wine Sales / Sommelier 08/2007 to 12/2010 Vinos Del Mundo – Cancun Mexico, Cancun

Maintained extensive knowledge of product and service portfolio, delivering value-based sales presentations.

Collaborated with sales team members to strategize and achieve sales objectives. Developed new business relationships and solidified new contracts throughout assigned territory.

Coordinated and hosted wine tastings, dinner pairings and curated events for trade and consumers.

Retained client loyalty through high-levels and individualized account service. Trained new employees on sales techniques and company policies. Master of Science: Medical Veterinary Jul 2000

(UBA) Universidad de Buenos Aires Argentina - Argentina, Buenos Aires Spanish, Fluent

English, Bilingual

General Manager China Poblano

Jesus Sanchez 702-***-****

Assistant Manager Lindo Michocan

Ninfa Magana 702-***-****

Bar Floor Manager Leticias Cocina

ivan Sanchez 702-***-****

General Manager Bazaar Meat

Edgar Sanchez 702-***-****



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