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Amy Woodruff Seattle, WA • 206-***-****

ad2qm5@r.postjobfree.com

Qualifications Summary

Versatile, motivated professional with a history of successful customer service in the skincare industry. Prepared to provide the highest level of service by performing laser treatments, recommending products, and building skincare regimes.

Sales & Customer Service

Possesses expertise required to meet revenue targets for premier cosmetic products and procedures..

Repeated success building and strengthening high- value client/patient relationships.

Team Player

Enjoys working with a diverse group.

Works well with a wide range of opinions and

personalities.

Focuses on team goals. Flexible problem solver.

Effective communicator.

Skills

IPL, LED therapy, facials, facial massage, hydrafacials, laser hair removal, chemical peels, microdermabrasion, acne treatment, microneedling.

Personable, friendly, upbeat, and professional.

Dedicated to client/patient relationships.

Professional Development

Highly Interested in training on the latest laser technologies and techniques.

Top master esthetics student.

Professional Experience

Bloomingdale’s, Seattle, WA 2023 – Present

Master Esthetician Skincare Specialist

Communicate with clients about concerns and desired results. Develop customized skincare routines. Educate clients as to proper skin care and recommend products for at-home use. Manage client records and schedule appointments. Keep current on the latest trends and techniques in skincare and beauty treatments. Sell high-end, luxury skincare products in a fast-paced environment.

Biodynamics, Seattle, WA 2009 – 2023

Customer Service / Account Executive

Assume substantial responsibility in ensuring unmatched customer service, determining immediate and long-range operational objectives, driving process improvements, and assessing employee performance. Hold direct oversight of product assembly, product testing, inventory control, accounting, and product packaging and shipping. Build customer rapport. Track and analyze key performance indicators (KPIs).

● Consistently maximized process efficiency in simultaneously managing multiple accounts, procuring needed materials, and coordinating logistics.

● Skillfully built a series of customized product components. Nuvo Medical Spa, Redmond, WA 2005-2008

Esthetician

Delivered specialized client consultation in esthetics and high-end beauty products, offering a broad range of basic and advanced facial and body treatments. Developed customized plans concerning potential surgical procedures, conducted comprehensive skin evaluations, and played an essential role in improving and maintaining clients’ self-esteem. Recommended specific products in alignment with key customer needs.

● Built a reputation for providing first-rate laser and skin treatments. Page 1 2

Additional Experience

Sales Associate (All Departments), Barneys New York, New York, NY / Seattle, WA Sales Associate, L'Occitane Apothecary, Seattle, WA Supply Manager, United States Marine Corps, Camp Kinser, Naha, Japan Education

Associate of Arts in Clothing Design, Merchandising & Buying Brooks College, Long Beach, CA

Licenses & Certifications

WA State Master Esthetician License (Skin Care), Aesthetics Northwest Institute, Bellevue, WA 2022-2023 WA State Esthetician License, Greenwood Academy, Seattle, WA 2004-2005 Licensed Cosmetologist, State of Connecticut

Volunteer Experience

Wedgwood Elementary School, Spring Auction Chair / Volunteer Reading Specialist, Seattle, WA Technical Proficiencies

Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) Database Management

Professional Development

Customer Service

High-End Sales

Business Administration

Project Management

Strategic Planning & Implementation

Linkedin Profile

Click here for Amy Woodruff's Linkedin Profile.

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