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Medical Assistant Customer Service

Location:
Albany, OR
Salary:
$20
Posted:
January 13, 2024

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Resume:

Asia Hollins

Albany, OR *****

ad2qly@r.postjobfree.com

+1-817-***-****

I have the skills and training to be an excellent employee; I learn quickly and really want this job; I'm hard working and dependable; I work well with people and I am dedicated to being one of the best in my field.

Authorized to work in the US for any employer

Work Experience

Travel CNA

Prime Time Healthcare - Albany, OR

December 2022 to Present

My duties as a CNA include providing patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor. I also document actions by completing forms, reports, logs, and records. Customer Service Representative

Willis-Knighton Health System - Remote

April 2022 to November 2022

listen to customer concerns, answer customer questions and provide information about the hospital’s procedures and services

CNA - Certified Nursing Assistant

North Pointe Nursing & Rehabilitation - Watauga, TX February 2022 to May 2022

I was responsible for providing assistance to the professional staff. Deliver direct care to patients as directed by the RN or LPN in charge and Always maintains patient comfort and safety. Medical Assistant

Dr.Rajan Khanna M.D. - Shreveport, LA

April 2020 to December 2021

As a Medical Assistant my duties are take medical histories, take vital signs, assist doctor with medical procedures, examining treatment procedures for patients, examining treatment procedures, preparing patients for and assisting with examination, and making referral doctors appointments. Education

High school diploma in Phlebotomy

Remington College-Baton Rouge Campus - Shreveport, LA August 2020 to April 2021

Skills

• Phlebotomy

• EMR Systems

• Vital Signs

• Venipuncture

• Medical Office Experience

• Patient Care

• Medical Scheduling

• Customer service (1 year)

• Customer support

Certifications and Licenses

Certified Nursing Assistant (CNA)

August 2019 to August 2023

I am responsible for providing assistance to the professional staff. Delivering direct care to patients as directed by the RN or LPN in charge and Always maintains patient comfort and safety. Certified Phlebotomist

July 2021 to July 2023

Responsible for a variety of venipuncture techniques involving the collection of blood specimens from patients for lab procedures and used in diagnosis

Certified Medical Assistant

April 2020 to Present

• Helps patients by providing information, services, and assistance.

• Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.

• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.

• Saves doctors’ time by helping with office procedures.

• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

• Counsels patients by transmitting physician’s orders and questions about surgery.

• Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.

• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.

• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs



Contact this candidate