Customer Service Representative
Resume:
stephanie reed
Patient and customer service representative
Dallas, TX
*********************@*****.***
I am an inbound and outbound patient care and customer service representative I have over 10 years of experience works well with others have, flexible work schedule, can start a project and able to work alone I'm a hard worker dedicated reliable self-starter I will bring to the company dependability, assurance, loyalty, and reliability. I am a quick learner, easy to train and can start immediately. Authorized to work in the US for any employer
Work Experience
Patient Care Technician
Agape Home Healthcare - Mesquite, TX
September 2013 to Present
Servings inbound customer service to older and disabled patients Customer Service Representative
Humana - Carrollton, TX
January 2013 to September 2013
Answering inbound customer inquiries providing knowledge of products and services also doing outbound calls to give product and services information while up selling companies products and services. Education
Vocational in Psychology
PCI Health Training Center - Irving, TX
April 2000 to February 2001
Vocational in Business Technology
Tulsa job corps - Tulsa, OK
July 1996 to July 1997
Skills
• Upselling
• Medical Terminology
• Inside Sales
• Telemarketing
• Quality Assurance
• Negotiation
• Microsoft Powerpoint
• Cold Calling
• Patient Care
Certifications and Licenses
CPR Certification
Contact this candidate