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Customer Service Cdl Class A

Location:
Belmont, NC
Salary:
56000
Posted:
January 13, 2024

Contact this candidate

Resume:

Kevin Bacon

*** ******* ****

Belmont, NC *****

704-***-****

ad2qf6@r.postjobfree.com

Objective

Seeking a position that will allow me to fully utilize my communication, organizational and leadership skills to ensure the company’s growth and success.

Qualifications

An effective leader who is able to recruit, train and coach employees to high levels of effectiveness and engagement

Experienced in P &L accountability, being able to balance revenue and costs to achieve assigned profit targets

Strong safety & OSHA compliance mentality

Experienced in all aspects of managing a business from sales, financials, budgeting and projections

Employment History

Waste Management

Company Driver

June 2021-Present

Drive Roll-off truck to customer locations to pick up and deliver dumpsters.

Daily perform pre and post inspections of vehicle according to D.O.T. regulations

Safely operate vehicle through dump sites to empty dumpsters.

Provide customer service expectations safely and professionally.

Attend daily huddles and weekly safety meetings.

Knight Transportation

Company Driver

January 2021 – June 2021

Drive Semi-tractor trailer across states to deliver consumer goods.

Daily inspects tractor and trailer per D.O.T. rules

Safely operate vehicle across state lines and comply with Fed law

Maintain CDL Class A license

Make sure customers receive products on time with safety in mind

Blossman, Belmont, NC

Gas Salesman

May 2019 – October 2020

Deliver propane gas to residential and commercial customers

Maintain safe practices doing leak checks and carbon monoxide testing

Sell propane services, appliances and service packs to customers

Maintain CDL class B credentials

Daily safety inspections of delivery vehicle per D.O.T, standards

Take after hours on call when scheduled

Provide great customer service

Lowes, Charlotte, NC

Warehouse Team Lead

December 2017 – May 2019

Audit warehouse inventory and coach team to higher standards

Lead and develop warehouse team

Maintain warehouse to ensure merchandise is properly organized

Conduct daily safety reviews of warehouse

Identify purchase orders and set up for next day deliveries

Coach staff to on accurate warehouse stocking and processes

Certified on Order Picker, Clamp Truck and Fork Lift

Member of the safety team

Delivery Driver

September 2016 – December 2017

Ensure excellent customer service-received repeated service awards

Trainer for new hire drivers and riders

Ensure DOT compliance

Safe handling of product

Accident/Incident free driving record

Business Owner

1999 - 2016 Lawngevity, Belmont, NC

Manage all aspects of business – Finances, New Sales Equipment

Purchase/Maintenance, payroll management, state & local licensing requirements

Hire and manage employees

Schedule lawn care routes for teams

Ensure excellent customer service and handle customer concerns

Safety management for employees and customers

Engage customers concerning lawn care needs and any issues

Develop programs and processes to streamline business needs

Perform HR functions and created employee handbook

Missions Pastor

1999 - 2010 Steele Church of Charlotte, Charlotte, NC

Managed finances for church

Responsible for foreign and local missions

Traveled abroad to engage and understand care for foreign mission groups

Communicate findings to church body

Marriage counseling and at risk families

Coached low income families financial advice

Handled benevolence requests

Home Health Care Professional

1986 - 1999 Apria Health Care

Staff Respiratory Therapist 1986-1988

Duties included oxygen therapy, home medical equipment set up,

Home ventilation, nebulizer therapy.

Branch Manager 1988- 1991

Managed clinical staff, customer service, and distribution.

Responsible for P&L, budgeting, human resources

Employment hiring and disciplinary counseling

Regional Manager, 1991-1994

Accountable for 12 locations in Upper Michigan and Eastern Wisconsin

Responsible for budgets and P&Ls

Maintain all regulatory compliance laws: OSHA, FDA, DOT,

Manage numerous employees including HR functions

Ensured customer care

Branch Manager, 1994-1999

Managed clinical staff, customer service, and distribution.

Responsible for P&L, budgeting, human resources

Employment hiring and disciplinary counseling



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