***@A ON? O**

CORY MORRIS

Lake Elsinore, CA 92530 951-***-**** ¢ ad2qc7@r.postjobfree.com

PROFESSIONAL SUMMARY

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with

more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero

work loss days.

Quick learning and able too adapt too any situation, takes initiative, and willing to expand job experience.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions.

Offering engaging and pleasant personality with expertise building customer relationships. Outstanding

diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a

positive attitude, Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to

help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects

simultaneously with a high degree of accuracy.

SKILLS

* Clean Driving Record * Stain Removal

* Safe Driver * Upholstery Cleaning

+ People Skills « Tile Cleaning

Area Rugs Maintenance + Customer Needs Assessments

‘* Mechanical Troubleshooting + Complex Problem-Solving

* Safety Compliance + Cleaning Techniques

* Critical Thinking * Quick Leamer

‘+ Project Coordination + Guest Satisfaction

‘+ Company Quality Standards * Basic Carpentry

+ Buffing and Waxing

Work History

Lead Technician, 03/2016 - 02/2020

Precision Chem Dry ~ LAKE ELSINORE

‘+ Identified and analyzed customer concerns about stains and damages to anticipate needs and build

lasting relationships.

* Mixed water and chemicals in containers to prepare cleaning solutions.

* Use "THE NATURAL" patented carbonated solution, and "POWERHEAD equipment to remove dirt,

tough stains, paint and mold from carpets and upholstery.

‘* Operated extractor to remove excess suds and water from carpet and furniture.

‘* Inspected cleaning sites to provide cost estimates to customers.

‘* Moved furniture weighing up too 100 pounds to prepare homes for cleaning.

+ Performed specialty treatments on stains.

* Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.

+ Delivered quality customer service to address urgent needs and cleaning requests.

© Handled equipment, chemicals and materials properly and with caution.

© Used time management and efficient cleaning methods to meet deadlines.

Lead Technician, 03/2014 - 01/2016

AIR FRESH CHEM DRY ~ Riverside, CA

TECHNICTAN, 05/2012 - 04/2015,

Sears Carpet & Air Duct Cleaning - ANAHEIM.CA

+ Repaired, replaced and serviced both residential and commercial HVAC equipment, components and

wiring.

‘* Worked on both home and business units for maintenance, repairs and new installations.

‘+ Complied with applicable standards, policies and procedures.

+ Performed routine maintenance on diverse systems.

+ Communicated effectively with clients to identify problems and verify repairs corrected malfunctions.

+ Supervised and instructed assistants.

‘+ Used electrical testing equipment to assess electrical circuits and components for continuity.

Kennel Manager, 06/2010 - 05/2012

HEMOPET/PET LIFELINE ~ Garden Grove, CA

‘+ Developed schedule for greyhounds to balance walking, feeding and socializing needs of animals in

care,

+ Oversaw care, grooming and medication of pets

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