EMPLOYMENT HISTORY

JUN, **** - PRESENT

Team Lead, FSC Edge, Omaha, NE

Led a new team and assisted in quality checks on work done in partnership with the USPTO Provided guidance and mentoring to team members to help them achieve performance goals Implemented performance management systems to track and evaluate team members' progress Collaborated with other team leads to identify opportunities for cross-team collaboration and knowledge sharing Identified and implemented new process improvements to increase efficiency and productivity within the team Led a team of Expert Operators, utilizing Pega software, to support work done for the USPTO via an awarded government contract

MAY, 2022 - JUN, 2022

Data Entry Operator, Fusion Point, Omaha, NE

Data Entry Operator

Collaborated with a subcontract company in partnership with the USPTO. Responsible for data entry at Fusion Point.

Ensuring accuracy and completeness of data entered into the system to maintain data integrity and reliability. Ensure accuracy and completeness of data entered into the system to maintain data integrity and reliability for Fusion Point. JAN, 2019 - MAY, 2022

Production Worker, Jack Link's Protein Snacks, Underwood, IA Ensure compliance with all safety regulations and policies Ensure compliance with food safety regulations and company policies in the production process to maintain high quality standards.

Monitor and maintain inventory levels of raw materials and packaging supplies to ensure uninterrupted production process. Maintain cleanliness and organization of production area, including equipment and tools. Conduct regular quality checks on finished products to ensure they meet Jack Link's Protein Snacks' standards and specifications.

Ensure accurate documentation of production activities and report any discrepancies to management AUG, 2016 - FEB, 2017

Seasonal Sales Associate, Dick's Sporting Goods, Papillion, NE Assist customers in selecting the appropriate sports equipment based on their needs and preferences, taking into account factors such as skill level, budget, and sport type, to enhance their overall shopping experience. Assist customers in making informed decisions about sports equipment purchases based on their specific needs and goals Maintain a high level of knowledge about sports products, including new arrivals, features, and benefits, in order to effectively assist customers and upsell products.

4990 Drexel St, Bellevue, United States,

68117

ad2qau@r.postjobfree.com

402-***-****

JOEL THORSTAD

TEAM LEAD

PROFESSIONAL SUMMARY

Adaptable Team Lead with 2 years of experience. A good listener and problem-solver, able to quickly adapt to changing situations and provide effective solutions. Experienced in leading teams and coordinating workflow to ensure successful project completion. Strong leadership skills and the ability to motivate and inspire team members to achieve their best results.

EMPLOYMENT HISTORY

NOV, 2014 - FEB, 2019

Teacher Assistant, Pilgrim Education Center, Bellevue, NE Teacher Assistant, Pilgrim Education Center, Bellevue, NE Assist lead teacher in creating and implementing lesson plans that align with the school's curriculum standards. Support lead teacher in developing and implementing lesson plans to enhance students' understanding of biblical principles. Assist in providing a safe and nurturing environment for children, ensuring their well-being and fostering positive social and emotional development.

Assist in maintaining a clean and organized classroom environment to facilitate learning and student engagement. Assist lead teacher in managing classroom behavior and discipline Collaborate with lead teacher to create a supportive and inclusive learning environment for students with diverse backgrounds and learning needs.

Assist lead teacher in monitoring and assessing students' academic performance and providing feedback to support their progress and growth.

MAR, 2014 - NOV, 2014

Seasonal Warehouse Worker, Fun Services, Omaha, NE Delivered and set up inflatable party supplies for various company parties and group gatherings Maintained accurate inventory records of inflatables and other party supplies in the warehouse Maintain cleanliness and organization of the warehouse to ensure a safe working environment Assist in loading and unloading trucks with party supplies for delivery Assist in the maintenance and repair of inflatable party supplies to ensure they are in good working condition AUG, 2013 - NOV, 2014

Dishwasher, Golden Corral Corporation, Bellevue, NE

• Dishwasher

• Worked as a Dishwasher at Golden Corral Corporation

• Performed janitorial duties and maintained cleanliness of the kitchen

• Assisted in the preparation and organization of dishes and utensils

• Followed health and safety regulations in handling and cleaning kitchen equipment

• Collaborated with kitchen staff to ensure smooth operation of the restaurant EDUCATION

SEP, 2017 - SEP, 2019

Associate in Teaching, Metropolitan Community College, La Vista, NE SKILLS

Team Lead Data Entry Operator

Production Worker Microsoft Office

Sales experience Teaching

IT Operating Systems

Data Entry Collaboration

Team Work Leadership

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