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Customer Service Inventory Control

Location:
Nairobi, Nairobi County, Kenya
Salary:
35000
Posted:
January 14, 2024

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Resume:

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PROFESSIONAL SUMMARY

Energised professional promoting more than 2 years of expertise performing successfully in fast-paced kitchens. Sharp Restaurant Cook willing to handle any task from frying meats to dicing vegetables to baking cakes. Well-trained worker ready to follow great recipes, ensuring patrons receive crave-worthy dishes.

REFERENCES

REFEREES Calvin khasindu Judge Smocking Ikulu MANAGER 072******* Ibrahim Mamati Highway Inn SUPERVISOR 072*******. Godfrey Ochieng Langas Super Star TEAM MANAGER 072*******. Hotel Itoya busia (k) Ass/head chef David ochola 071*******

CORE QUALIFICATIONS

First aider and kicking aids out.

Portion and cost control

Banquets and catering

Waste control

Grilling and deep frying skills

Food and beverage pairing

Kitchen equipment and tools

Sourcing quality ingredients

Resource management

Inventory control

Meat cutting

Food hygiene enforcement

Cleaning and sanitising methods

Food preparation techniques

Customer service orientated

LANGUAGES

ENGLISH AND KISWAHILI

CERTIFICATIONS

Level [Number] kitale national polytechnic

Catering and accommodation certified

HOBBY AND INTERESTS

Playing football

Making runs

Reading and learning new skills

Nature walk

Suleiman

Kibilenge

074*******

ad2q9x@r.postjobfree.com

Eldoret, Kenya 30100

LANGUAGES

English: A2

Elementary

EXPERIENCE

01/0001 - Current

Chef

ITOYA HOTEL BUSIA 2022 Eldoret, Kenya

Ensure ingredients and final product are fresh

Follow recipes including measuring weighing and mixing ingredients Bake, grill, steam and boil meat, vegetables, fish, poultry and other food

Present garnish and arrange final dishes.

Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.

Planned menus to develop restaurant brand while achieving competitive cost per dish.

Monitored quality, presentation and quantities of plated food across line.

Checked food deliveries to verify highest quality foods to uphold restaurant standards.

Fostered cooperation and respect amongst kitchen staff members, encouraging positive attitudes for enjoyable shifts.

Helped improve guest satisfaction scores and ratings by delivering great-tasting food.

04/2021 - 12/2021

chef

JUDGE SMOKING IKULU KITALE Eldoret, Kenya

Ensure ingredients and final product are fresh

Follow recipes including measuring weighing and mixing ingredients Bake, grill, steam and boil meat, vegetables, fish, poultry and other food

Present garnish and arrange final dishes.

Ensured quality, presentation and proper quantities of plated food from line activities.

Monitored quality, presentation and quantities of plated food across line.

Planned menus to develop restaurant brand while achieving competitive cost per dish.

Developed recipes and menus to align culinary trends with consumer demand.

Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.

Cooked for [Number]-cover restaurant, delivering consistent quality cuisine.

Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

Catered to all dietary requirements and food intolerances to accommodate guests' needs.

02/2020 - 12/2020

STEWARD

JUDGE SMOKING WANJALA IKULU KITALE Eldoret, Kenya

Cleaning the dishes and cutleries

Replacing table cloths and setting tables

Receiving kitchen deliveries and goods and storing them in the kitchen store

Cleaning kitchen surfaces

Ensuring all kitchen equipment are at their respective places after washing.

Maintained excellent customer satisfaction by promptly tending to guest needs and requests.

Personally welcomed guests and helped locate most suitable offerings through effective questioning.

Ensured company procedures were carefully followed by providing extensive coaching to new personnel.

Monitored drink and food levels in storerooms, promptly ordering low-stock items when required.

Assisted restaurant staff in opening and closing activities through deep cleaning, cash counting and table setting.

02/2019 - 12/2019

WAITER

HIGHBWAY INN ELDORET Eldoret, Kenya

Greeting and serving customers

Providing detailed information on menus

Collecting the bills.

Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.

Performed additional tasks to keep dining room running smoothly.

Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.

Hand-washed dishes and glassware.

Seated guests quickly and coordinated timely service to minimise table wait times.

Maintained safe hygiene and food handling standards for full compliance.

Resolved customer complaints promptly, escalating larger operational concerns to management.

01/2009 - 01/2015

FOOTBALL

LANGAS SUPPER STAR

Ensuring every player in present during the training

Taking players' opinions to the coaches

Making all rules and regulations are adhered to

Training players the best techniques

Passing information from the coaches to the players.

EDUCATION

July

Kitale National Polytechnic

Certificate in Catering and Accommodation Operations

2018

Mwiruti Secondary School

Certificate of Secondary Education [KCSE

2014

Langas Primary School

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