Service Specialist Data Entry
Resume:
RICKY L. SIALMO
Cagayan de Oro City, Philippines
***********@*****.***
SERVICE SPECIALIST
I have extensive experience working in the bank industry for 6 years. I am skilled in engaging with new clients to open new accounts and seek growth opportunities through cross-selling and account consolidations. I excel in providing exceptional customer service, assisting customers with various inquiries, overseeing all transactions and performing data entry. Acting as the official representative to deliver/pick up cash to and from clients, branches and Central Bank of the Philippines I also do voice recording for various companies and hosting special events such as weddings and birthdays. CAREER OVERVIEW
EDUCATION
Bachelor of Science in
Technology Communication
Management
University of Science of Technology of
Southern Philippines.
SKILLS
REFERENCE
Madel M. Morilla
************@*****.***
Talent Acquisition Specialist
Alvita Care
Service Specialist
Philippine Bank of Communications
February 2019 - December 2023
Respond and resolving to client request, queries and complaints promptly in accordance with service culture and banks mission and vision
Process account opening, including performing the
necessary Know-Your-Client checks on new to bank
clients, creating, updating and maintaining Client Information forms.
Receive/process cash transactions such as deposit taking
(cash and checks), withdrawal and encashment,
miscellaneous payment/receives, sale or purchase of foreign currency and posting and crediting the collection items.
Chinabank Savings Inc. June 2017 - February 2019 EXPERIENCE
Ensure the completeness of updating, uploading
and filling bank documents.
Remind clients of maturing placements and
encourages renewal.
Assisting clients in opening the Safety Deposit
Box, verifying signatures and computing and
balancing of key deposits
Service Associate
Proficient in Microsoft Office tools and
Google Space.
Highly organized and very attentive to
details
A team player with great interpersonal
skills
Time-management skills
Excellent in verbal and written
communication skills
Basic skills in Video Editing and
Photoshop.
Contact this candidate