Customer Service Production Assistant

MC

MICHELLE COOK

**************@*****.*** 804-***-**** Richmond, VA 23231

Hardworking Producer's Assistant with 8 years of hands-on experience supporting production needs. Self-motivated and punctual individual possessing passion for industry and deep knowledge of film terminology. Recognized for maintaining outstanding rapport with various clients and professional contacts. Industrious Assistant motivated to enhance productivity and operational performance. Bringing related experience combined with job-related software proficiency and industry expertise. Focused, reliable and conscientious about handling details. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Payroll Support

Show Planning Support

Project Support

Inventory Monitoring

Wardrobe Organization

Fareva Richmond Henrico, VA

Production Assistant

05/2021 - Current

Delivered messages to various crew members to coordinate communications.

Organized and coordinated key communications between cast and technical crew.

Prepared sets by transporting equipment and supplies to location and positioning people and props.

Sorted and packaged products to prepare for processing or shipment. Prepared machine for production processes by equipping with required tools and parts.

Documented daily production data and submitted accurate time logs to keep management up-to-date.

Monitored and observed production line to watch for pile-ups and jams. Verified production orders prior to starting set-up. Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

Kelly Services Henrico, VA

Production Assistant

02/2019 - 05/2021

Prepared sets by transporting equipment and supplies to location and positioning people and props.

Sorted and packaged products to prepare for processing or shipment. Resolved client issues by delivering excellent customer service and maintaining positive attitude.

Resolved customer issues efficiently to build loyalty. Learned company processes, procedures and employee role functions. Enhanced leadership abilities through training and hands-on task Summary

Skills

Experience

completion.

Bunge oil Henrico, VA

Production Assistant

03/2018 - 02/2019

Monitored staff performance and addressed issues.

Enforced customer service standards and resolved customer problems to uphold quality service.

Trained employees on additional job positions to maintain coverage of roles.

Exercised good judgment and decision-making in escalating concerns and resolving issues.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Effex Management Solutions Sandston,

VA

Production Assistant

02/2014 - 03/2018

Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations. Trained new employees in proper safety procedures to minimize accidents with proper behaviors.

Conducted safety training or education programs to demonstrate use of safety equipment.

Maintained and updated emergency response plans or procedures. Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.

Thomas Jefferson High 4100 Grace Street Richmond Va, 23230 Associate of Arts in Business Communications

06/1993

University of Phoenix 6600 W Broad St Richmond Va 23230 Some College (No Degree) in Law Enforcement Intelligence Analysis Education and Training

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