Nayana Santanalli Basavarajappa

+1-737-***-**** ad2q1q@r.postjobfree.com linkedin.com/in/nayana-sb Austin, Texas,USA Summary: -

Certified RHCSA engineer with 12+ years of experience in LINUX Systems, OS & hardware troubleshooting for Linux (RHEL 5, 6, 7

& CentOS, OEL), configured and maintained LINUX server’s infrastructure in an enterprise environment across multiple sites for business-critical applications and involved in configuring, maintaining and automation. Professional Experience:

Site Reliability Engineer – Client: Charles Schwab – Mphasis July 2022 – Present Technologies and tools used: Red hat Linux 7 and 8, Splunk, Venafi, Jira, Remedy, Bamboo

Developing the application on VMware cloud servers with best-suited technology considering various factors like security, interoperability and scalability

Deployment of the code in a pre-staging environment and carrying out unit testing to make production ready

Build and maintained fully automated CI/Cd Pipeline for Infrastructure.

Strong knowledge of Linux and a good understanding of networks (TCP/IP fundamentals,firewalls,routing)

Experience troubleshooting problems and working with cross-functional teams for resolution.

Familiarity and Comfortable with the following: WAS, MQ, Apache

Automation of day-to-day activities by using salt stack, shell and Python scripting

Server and Load balancer SSL Certificate renewal on prod and Non prod servers

Managing OS migration RHEL 7 to RHEL8, Patching and MLO activities Associate Consultant - Client: Apple Inc – Tata Consultancy Services July 2017 – July 2022 Technologies and tools used: Red hat Linux 6 and 7, python, Splunk,nmSys,Epic,Puppet

Performed installation and upgradation of Linux OS, Kernel and Firmware’s

Investigated software/hardware issues on servers and reporting to right workgroup for corrective measures to avoid an unforeseen outage.

Collaborated with stakeholder teams to fix bugs and hardware issues.

Resolved end user incidents and alerts from monitoring tools.

Developed Splunk Dashboards to monitor OEL upgrade and Newark exodus Projects; Configured hardware and puppet Alerts through Splunk.

Automated daily activities using scripting languages to reduce daily work hours by 15%.

Presented project status in monthly status review meetings; Delivered client deliverables in timely manner.

Trained offshore team to improve efficient delivery of client requirements and support activities.

2.7 years of experience in leading a small technical team of 12 System administrators

Served as technical lead, escalation point, and coordinate resources to ensure critical incident tickets are worked and resolved per SLA requirements.

Provide leadership and technical directions to a team of systems administrators.

Leading a team in a complex, customer-driven environment.

Ensuring process and procedures, creating documentations and to keep them up to date.

Involved in process automation and standardization.

Conducting technical interviews, handling joining and release formalities, setup the systems, access, approvals, co ordinating for meetings, train new members and other lead responsibilities.

Apart from lead responsibilities, I worked on day-to-day Incidents, service requests, mails related to Linux server issues.

Deploying and orchestrating of container using Kubernetes

Deployment of applications in on-premises and public cloud(AWS) Assistant Consultant - Client: Khajane II – Tata Consultancy Services January 2015 – June 2017 Technologies and tools used: Red hat Linux 6, SuSe Linux 11, Nagios, CA, TSM

L2 & L3 support. Experience in installing, configuring, and maintaining RedHat Linux servers.

Incidents management using CA Monitoring tool

LDAP installation and Client configuration.

Fixing LDAP server login authentication issues

Updating OS Kernel and Patches, Handling filesystem, memory issues and other OS, hardware, network related issues

Creating basic shell scripts for day-to-day activity and Troubleshooting OS Performance issues reported by application team.

System booting, crash verification and Providing RCA for any issues

Backup Client configurations like TSM, AD configuration, CA-System edge installation on client configuration Server Administrator - Client: SAP Labs - Computer Science Corporation September 2011 – January 2017 Technologies and tools used: RedHat Linux 6, Solaris 11, VMWare, Nagios

Troubleshooting day to day issues based on the ticket and closing the ticket within SLA. Provide technical support through Tickets, E-Mails and chat or phone Troubleshooting Server related issues remotely using console.

Installing, configuring and managing Linux Servers.

Scheduled various regular and periodic tasks by using crontab.

Working on user account management by creating, deleting, managing user accounts and passwords.

Monitoring system performance of virtual memory, managing swap space, disk utilization and CPU utilization by using various tools.

Worked with File systems include ext2, ext3 and NFS.

Security implementations as setuid, setgid, sticky bit.

Checking the server health.

Monitors and improves system performance through kernel and file system tuning.

Applying operating system updates and configuration changes.

Installation and configuration of new hardware and software.

Manage and maintain backup.

Hands on Experience in LVM (Physical volume, volume group, Logical volume)

Good experience in network related issues and configuration.

OS Management and User administration.

System Engineer - Client: IBM – Web Development Company March 2011 – September 2011 Technologies and tools used: Red hat Linux, HP UX, TSM

Packages, File System, User Management

IBM Tivoli monitoring

Building CIRATS Management -– Orphan home directory management, Fix the deviation in regular health check, fix deviation in /etc/default/password file.

Technical Support Engineer - Client: Urban Co-operative Bank – Bhavani Infotech September 2009 – Marc 2011 Technologies and tools used: Solaris 10

Installation & Configuration of Solaris Operating Systems Installation of Software Packages & Patches.

Configuration and Administration of Zones.

Configuration of various devices like Modems, hard disks, Printers.

Trouble shooting of Network & System

Provided Help Desk services to Support Engineer.

Assembling Intel, AMD machines, Configuring & Installing.

Building CIRATS Management -– Orphan home directory management, Fix the deviation in regular health check, fix deviation in /etc/default/password file.

Education

Master of Science in Information Technology - Kuvempu University, Karnataka, India Certifications:

RHCSA

Microsoft Azure Fundamentals

Certified Linux Administrator SUSE Linux Enterprise 11,

VMware Certified Associate Data Centre Virtualization, Cloud infrastructure and Services.

GCP Cloud Certified Associate Cloud Engineer

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