Goal oriented, multi-tasker

CYNTHIA VAN PATTEN

Mission Viejo, CA ***** 949-***-**** ***************@*******.***

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Open to entry-level opportunities to expand skills while facilitating company growth. Highly organized, proactive and punctual with team-oriented mentality. Strong aptitude for research, data acquisition and legal documentation review.

Skills

Proactive and Self-Motivated

Microsoft Office

Precision and Accuracy

Handling Confidential Materials

Loan and Account Monitoring

Time Management

Critical Thinking

Data Validation

Calendar Management

Data Entry

Customer Relations

Experience

Sr. Foreclosure Specialist Jan 2022 to Jan 2023

Rushmore Loan Management Services, LLC Irvine, CA

Prioritize and organize daily activities to meet deadlines that, if missed, could be costly and result in government sanctions.

Monitored progress of foreclosure cases through various systems and on-line county websites.

Collaborated with attorneys, investors, servicers and other parties involved in the foreclosure process.

Provided timely updates to clients regarding status of foreclosure proceedings.

Researched property values, lien priority issues, title issues as needed.

Ensured that all deadlines were met throughout the process.

Researched discrepancies for any questionable items such as the application of payments, proper notifications were sent and any other situation that may arise.

Acquired necessary data from various sources including lien information and mortgage assignment chain.

Refinance Title Curative Specialist and Supervisor Jan 2021 to Jan 2022

Doma Insurance Agency Irvine, CA

Prepare initial title commitment documentation based on the application of procedural guidelines.

Review complex legal descriptions to ensure accuracy of title records.

Researched public records, including deeds, mortgages and liens for accuracy.

Examined chain of title to identify discrepancies or irregularities.

Obtained missing documents from clients as needed.

Drafted legal documents such as affidavits, quitclaims and other conveyance instruments.

Updated databases with new information on real estate titles.

Maintained regular communications with clients to discuss and resolve issues.

REO/Purchase Title Curative Specialist Jan 2019 to Jan 2021

Vylla Title, LLC Aliso Viejo, CA

Reviewed title documents to identify potential title issues and determine appropriate action.

Analyzed complex legal descriptions to ensure accuracy of title records.

Researched public records, including deeds, mortgages and liens for accuracy.

Examined chain of title to identify discrepancies or irregularities.

Obtained missing documents from clients as needed.

Updated databases with new information on real estate titles.

Default Support Supervisor Jan 2015 to Jan 2018

US Bank Irvine, CA

Supervised and evaluated performance of Support staff, providing training and feedback as necessary.

Resolved escalated customer inquiries in a timely manner, ensuring exceptional customer service was provided at all times.

Developed and implemented new processes and procedures to improve workflow within the Support department.

Maintained detailed records of daily operations, including employee attendance, work schedules, customer inquiries and resolutions.

Ensured compliance with company policies and procedures regarding customer service protocols.

Reviewed performance metrics regularly to measure success against goals set by management.

Created reports outlining progress made towards achieving key objectives related to the Support team's activities.

Managed day-to-day operations of the Support department, coordinating workload among employees.

Resolved complex and escalated support issues.

Fostered positive and inclusive team culture for support staff.

Trustee Sale Officer Jan 2013 to Jan 2015

Law Offices of Les Zieve Irvine, CA

Provided monthly status to investors (ie FNMA, FHLMC) to adhere to their regulations

Review title reports to identify title issues that would impact the issuance of clear title

Coordinate with clients, the attorney and title companies to eliminate title issues

Generate and mail state required notices in alignment with state and federal regulations

Process sale proceeds to ensure timely compliance with state regulations

Serve as a single point of contact for a nationwide client.

Education and Training

Business

Western Nebraska Community College Scottsbluff, NE

Websites, Portfolios, Profiles

www.linkedin.com/in/cynthia-vanpatten

References

References available upon request.

Contact this candidate