Ellen M. Kurzdorfer

**** ***** **** **** **

Niagara Falls, NY 14304

716-***-****

ad2pxy@r.postjobfree.com

Objective To obtain a position utilizing my skills in Workers Compensation and computer skills

Summary

Over 25 years of experience in Workers Compensation Law

Over 25 years of experience in Evaluating Medical Reports

Microsoft Word

Microsoft Excel

Over 25 years of experience in Workers Compensation Law

Certifications

Mandated Reporter Certification October 2017

Education

AS- Word Processing Erie Community College Williamsville, NY

Currently Attending Alfred State University studying the Certified Substance Abuse Counselor Certification, Anticipate graduating in 2018

Employment History

11/21 to 5/12/23

Law office of Kathryn Kirsch

Phone staff customer service

Handled phone calls from claimants inquiring on payment status, medication status, Section 32’s and payment of bills with various worker’s compensation carriers and any other inquiries the claimants wanted to know regarding their Workers Compensation claims

3/1990 to Present Claims Service Representative 1

NYS Insurance Fund Buffalo, NY

I work on Compensation Claims, process payments, pay medical bills, review for

authorizations of medical treatment, help others in the office who need help with

things they are not sure how to do.

• Processing workers compensation

• claims submitted by policyholders

• from inception to closing

•

• Providing assistance in

• responding to inquiries from

• claimant, medical care providers

• and policyholders in the area of

• compensation claims.

•

• Coordinating workflow, insuring

• timeliness of resolutions, checking

• workflow and monitoring

• accuracy, insuring adherence to

• established polices and

• procedures.

5/1988 to 02/1990 Pricebook Administrator

Shanor Electric Supply Company Buffalo, NY

I was in charge of updating Pricebook changes at the beginning of the month

on the computer, printing them out and distributing them to the various stores, I

was also responsible for maintaining employee files and updating their records, I

was also instrumental in helping design a program for the pricing on computers

for customers, such as customers who walked in off the street and customers who

were frequent customers who got special discounts

• Typing

• Word Processing

• Computer Skills

03/1986 to 03/1987 Watch Service Representative

Niagara Frontier Tariff Bureau Buffalo, NY

Was responsible for handling creating Tariff Bulletins for trucking companies all

over the United States and Canada

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