Post Job Free

Resume

Sign in

Los Angeles Customer Support

Location:
Los Angeles, CA
Posted:
January 12, 2024

Contact this candidate

Resume:

Ulises Vigo

Los Angeles, CA C: +1-818-***-**** E: ad2pwy@r.postjobfree.com

LinkedIn: www.linkedin.com/in/ulisesvigo

HIGHLIGHTS OF SKILLS AND QUALFICATIONS

● Ensures operational processes and procedures

are adhered to across all responsibilities.

● Plans and schedules sales to ensure effective

and timely task management.

● Takes ownership of commercials tasks

and provides support to multi-functional

teams.

● Builds strong, confidential relationships with

internal and external stakeholders.

● Reacts quickly, positively and with discretion to changing business requirements.

● Thrives in fast-paced and ever-changing

environments.

PROFESSIONAL WORK EXPERIENCE

● Increased student recruitment by 20% in the first year

● Reduced the dropout rate from 15% to 9% in the last year.

● Achieved 100% contractual agreements with educational entities in the region.

● Increased the company's loan portfolio by $25,000,000 in 3 months.

● Increased financial balances in the Term Deposit products and achieved an increase of $50,000,000.

• Achieve or exceed individual sales goals, developing new product

● Instrumental in implementing automated processes in the Commercial Banking institution.

● Assisted customers with credit card applications and opening new accounts.

● Maintained good communication and working relationships with suppliers.

● Consistent achievement of all targets.

● Attended locations to ensure team and customer support.

● Ensured customer satisfaction; took ownership of all sales tasks from the development of products and after delivery.

EDUCATION

Santa Monica College, Santa Monica, CA, Jan. 2021 - Present Major: Business Administration, Pursuing an Associate in Arts Degree Business and Leadership Certificate: Santa Monica College (Feb 2022 - Dec 2023) Master of Science Degree, Marketing and Sales: Pacific Business School, Lima, Peru (2015- 2017) Bachelor of Arts Degree, Industrial Engineer: University Inca Garcilaso de la Vega (1997) Courses in Consultant in Agile Product Development Methodologies: University of Salamanca (2018) REFERENCES AVAILABLE UPON REQUEST

SISE INSTITUTE

Dean of Banking and Finance

December 2019 - December 2021

Lima

Banco de Comercio

Head of Product

January 2007 – Feb 2019

Lima

Banco del Trabajo

Head of Credit Card

July 2004 – December 2006

Lima



Contact this candidate