ANU IYER

Seattle,WA ● ad2pwj@r.postjobfree.com ● https://anuportfolio.wixsite.com/mysite

UX Designer Community Transit Sep 2021- present

Launched a completely redesigned website that improved end user digital experience in trip planning, view schedules and transit news updates improving the customer satisfaction

• Lead the user research process including partnering with product team, defining problem statements, identifying key questions & conducting user interviews/testing to generate responses

• Collaborate with data analyst to analyze results overlaying additional customer usage metrics to identify key pain points and measure success

• Communicate results, gather feedback and partnered with business analyst, product managers & stakeholders to identify key business objectives & design solutions to solve complex challenges

• Lead multiple discussions w/ stakeholders to define and deliver journey maps, user flows & information architecture for the website

• Create wireframes, mockups, prototypes and layouts adhering to company guidelines for desktop/mobile platforms generating intuitive and usable user interfaces

• Collaborate and coordinated across Marketing, content writers, developers, planning and communications team to communicate design decisions/solutions & ingest content

• Own end to end UX process from concept to hand-off to development team

• Drive multiple in person and on field usability tests by partnering with service personnel to gather end user feedback, document and analyze results to recommend design changes and new solutions UX Designer SuperPurposes™ Jan 2019- Aug 2021

Designed and launched a brand-new website for Super Purposes that helps millions of job seekers get their dream job by providing them online videos, career content and step by step coaching

• Developed process flows, wireframes, prototypes, high fidelity mockups and visual design specifications for web and mobile platforms

• Collaborated with Developers/ Content Writers/ Graphic Designers to ingest content and create intuitive, user friendly website

• Authored a new design system and defined the brand guidelines for the company

• Led the design team to generate design improvement ideas and communicate status updates, technical reviews across multiple designers

• Increased national awareness of our brand through quality analysis and online usability testing.

AWARDS

Top prize winner

• Startup weekend by Google

• Fitbit Challenge in Angel

Hack Contest

SKILLS/TOOLS

Wireframing

Prototyping

User Research

Usability Testing

Interaction Design

Information Architecture

User Flows

Rapid Prototyping

Visual Design

Figma

Axure

Balsamiq

Adobe XD

EDUCATION

USER EXPERIENCE DESIGN

Bellevue College 2017

BACHELOR OF ENGINEERING

University of Mumbai, India 2009

UX Designer SuperInterns Jan 2018 – Dec 2018

Redesigned the company website to improve the user experience by focusing on usability, aesthetics

• Designing Lo/Hi fidelity wireframes and prototype for company website

• Focused on iteration of individual design components of web pages to enhance user experience

UX Designer Invent IT Solutions Jun 2014 – Jan2016 Designed pages for web/ mobile for DocHelp project that helps users schedule appointments

Design Engineer Multiple Companies

Worked in multiple company as a Design Engineer involved in designing of air handling units

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