Customer Service Warehouse Associate
Resume:
KESHAWN BRYANT
Hyattsville, MD *****
*********@*****.***
To secure a challenging reputable company to expand my knowledge and skills. I have the ability to contribute and collaborative approach to each project. I would love to join your innovative team continue to create great work and grow within the company by learning new skills. Authorized to work in the US for any employer
Work Experience
Amazon Warehouse Associate
Amazon Warehouse - Upper Marlboro, MD
June 2023 to November 2023
1. Receive and put away inventory
2. Get customer orders ready and pack them up
3. Load boxes into trucks for shipment
4. Use scanners to read bar codes on products
5. View prompts on screens and follow the direction for some tasks 6. Troubleshoot problem
7. Ensure product meets quality requirements
Meat Customer Service/Associate (Part-Time)
Wegmans Food Markets - Landover, MD
February 2022 to February 2023
# Serves customers by helping those select products.
# Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
# Assists with inventory, including receiving and stocking merchandise.
# Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
# Cashier Experience.
# Handle refunds, returns and exchanges with a focus on timeliness and customer service. Backroom Associate
Marshalls - Largo, MD
September 2021 to January 2022
1. Maintained accurate stock records and schedules. 2. Facilitated and solved customer service issues. 3. Worked at a rapid pace to meet tight deadlines. 4. Conducted monthly, quarterly and yearly inventories of warehouse stock. 5. Transported goods from racks, shelves and vehicles. 6. Operated shipping system efficiently and accurately. 7. Used propane forklift to load trailer at warehouse. 8. Evaluate customer items that come in for repair and ship it to repair center. Waiter/Busboy
Silver Diner - Waldorf, MD
August 2019 to July 2021
Maintain health and safety regulations at all kitchen and dining areas Attending to customers upon entrance to the restaurant. Presenting menus, serving and helping customers select food/beverages. Managing all goods and merchandise to the store.
Unloaders verify the deliveries' correct quantity by checking the receipts and ensuring its quality for customers' purchase.
Maintains a clean kitchen, properly washes and sort’s soiled dishes, and preps foods as needed. Keeps the dish area free of clutter and organized. Sets up dish stations, including dish machines and sinks. Maintains clean / dry floors throughout the shift. PROFESSIONAL
Education
High School Diploma
Fairmont Heights High School - Capitol Heights, MD August 2016 to June 2020
Skills
• Cashier experience. Problem Solving Retail Associate Organization Project Management
• Cash handling (1 year)
• Merchandising (3 years)
• Time management (3 years)
• Problem management (3 years)
• Warehouse experience (1 year)
• Food safety (2 years)
• Food handling (2 years)
• Customer service (4 years)
• Busser (1 year)
• Construction site (1 year)
• Cash handling (2 years)
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