Summary

Over ** years of Information System Technology experience. Senior Storage Engineer on HP EVA, 3Par Storage systems and over six years of Project Management. Highly skilled in Windows Server administration. VMware, Veeam. Lead on the virtualization of an enterprise datacenter. Certified ITIL v3

The Health Collaborative Remote

Infrastructure \ Storage Engineer 6/2018 to 5/2023

Provide remote support for all level 3 challenges.

Infrastructure is HiTrust Certified

Highly skilled working with the Microsoft Azure O365 Platform

Leads remote teams to deliver technical services that meet requirements per best practice.

Managed weekly Change Control meeting.

Design, integrate, test and administer a variety of storage technologies solutions in a mixed vendor environment HP 3Par, NetApp, VMware on AWS Cloud.

I serve as senior escalation point for engineering solutions, including providing Tier IV support of the operational environment for ESXi,VSphere, VMware 6.5/ 7.x/ 8.x, HPE 3Par Storage, VMware on AWS Cloud and Veeam.

Create, design SOP documentation for all HP 3 Par SAN, VMware and Veeam related systems.

Manage, designed, and built out of the HP 3 Par SAN, VMware and Veeam infrastructure.

Assess system performance using evaluation criteria and technical performance measures from best practice.

Participate in system conceptual design and documentation of the design concepts.

Develop system-level requirements and solutions.

Determine system specifications, input/output processes and working parameters for hardware/software compatibility.

Manage all storage requests and administer all data stores on the virtual infrastructure.

Worked closely with vendors on pricing and hardware and software acquisition.

Highly skilled with issues related to end-user hardware & software.

Very good with vendors and can hold them accountable.

Configured all Hitrust requirements for certification on our infrastructure system.

IBM GSA Remote

Infrastructure Storage Engineer 1/2016 to 6/2018

Proven track record in managing and innovating complex storage technologies with over 40 PB.

Have planned, designed, deployed and maintained VMWare vSphere 5.5/6.0/6.5 in a clustered environment supported by an iSCSI SAN.

Experience troubleshooting and resolving VMWare, SAN and cloud issues through a combination of GUI / CLI analysis and vendor support.

Experience with VMware, SAN and cloud performance tuning, optimization, reporting, and capacity planning.

Patch and vulnerability management experience

Experience with migration of on-prem infrastructure, services and applications into a cloud environment

Tier IV support of the operational environments

Excellent knowledge of design and architecture framework for improving scale and performance in constrained environments. I have a proven track record as an architect of major sub-systems and impacts across products.

Develop, provide and validate reports and documentation related to storage system allocated space and performance.

Develop, implement, and support functional policies and procedures, including those for storage architecture, security standards, and service provision.

Create maintenance schedules for infrastructure equipment, and ensures they are updated per-best practice.

Participate in Change Management meetings. Provide documentation, development, and approval procedures to ensure production stability.

Manage and execute on strategic IT service delivery, with a particular focus on continual service improvement and up time availability.

Managing large projects on VMware and Storage upgrades working with vendors to guarantee on time delivery.

Manage firmware upgrades on Cisco Fabric switches, HP EVA’s, HP XP’s, SVC’s and NetApp.

Review daily Health Checks reports to maintain optimal performance and make recommendations to improve performance.

Strong ability on Sev1, Sev2 and Sev3 incident management and resolution.

U.S. Courts San Antonio, Texas

Infrastructure Storage Engineer 6/2014 to 6/2015

Design, integrate, test and administer a variety of storage technologies.

solutions in a mixed vendor environment HP3Par, Hitachi VSP, HUS, HNAS.

I serve as senior escalation point for storage engineering solutions, including providing Tier IV support of the operational environment.

Create, design SOP documentation for all SAN related systems.

Assess system performance using evaluation criteria and technical performance measures from best practice.

Participate in system conceptual design and documentation of the design concepts.

Develop system-level requirements and solutions.

Determine system specifications, input/output processes and working parameters for hardware/software compatibility.

Manage all storage requests and administer all data stores on the Virtual Cloud Infrastructure.

Managed and maintained Storage Essentials. Also ran performance report on disk space utilization.

Accenture Cincinnati, Ohio Infrastructure Technical Lead, 6/2011 to 5/2014

Responsibilities include architecture and design/implementation of HP EVA Enterprise Storage solutions of EVA 8000, EVA 8400, EVA 9000 and EVA 9500.

Infrastructure EVA management with Command View 10.3 and all of the HP XP P9000 Software Suite, HP Report Optimizer and Storage Essentials

Level 3 Support Engineer of the EVA storage infrastructure technologies with multiple storage solutions, networking, and virtualization technologies.

Documentation of all upgrades of application and hardware. Created policies and procedures for all changes with a strict Change Management system.

Work directly with management and users to analyze and specify technology opportunities and make system recommendations.

Prepare and plan for disaster recovery, storage capacity, and provide performance analysis.

Mentor and coach other 5 junior engineers in the development and support of the storage environment.

Ensure a high level of security, storage availability, and reliability of the storage infrastructure. Using Storage Essentials for performance tuning and disk utilization.

Created administration documentation procedures.

Developed disaster recovery plans.

Applied operating system patches and security updates to ensure systems are running with secure, stable, and supported software.

McKesson at Clinton Memorial Hospital, Wilmington, Ohio

Senior Network System Administrator 6/2006 – 4/2011

Managed datacenter virtualization project.

Negotiated pricing with vendors on all hardware and software required to ensure they were delivered on time and within budget. 2.4 million dollar budget

Administrated 250 Virtual servers and 1400 Virtual Desktops.

Administrator of the SAN environment. Monitored storage trends and needs.

Responsible for datacenter hardware lifecycle and recommendations.

Performed Server Operating System installations, configurations and upgrades in the Windows environment.

Setup and maintained user logon scripts and shared network resources.

Maintained Print servers and drivers for new and existing hardware.

Monitored processor and memory usage and storage requirements.

Maintained 400 IBM servers and 160 Virtual servers.

Maintained all licensing and SLAs with all software and hardware vendors.

Maintained accurate system inventory, labeling, and system specific documentation.

Applied operating system patches and security updates to ensure systems are running with secure, stable, and supported software.

Communicated with system stakeholders and application vendors to ensure minimal side-effects and disruptions.

Monitored the stability and uptime of data-center systems and software via logs and other reporting mechanisms. Took appropriate action to initiate repairs.

Performed scheduled tests of data-center infrastructure, including generators, fire suppression systems, and environmental monitoring systems.

Monitored annual contract expirations, such as software certificates, domain registrations, and maintenance contracts.

Performed upgrades to existing, and deployed new systems, such as servers, storage arrays, equipment racks, power distribution, and required cabling.

Interacted with customers to ensure that data-center services are meeting the needs of the campus community.

Assisted in maintaining the campus Active Directory environment.

Assured the secure destruction of data as per policy on decommissioned systems.

Education

1998 IS Research MCSE Certification course.

2009 HP EVA SAN certification Training

2009 EMC Centera Certification Training

2010 McKesson Disk Extender for PACs Training

2012 VMware 4.0, 6.5, 7.0 ESXi Certification Training

2013 HP EVA Command View Training

2013 HP 3Par Training

2014 ITLI v3 Certified

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