Accounts Receivable Data Entry

MARIA GALLARDO

**** *. ******* ***.

Chicago, IL 60639

773-***-****

***************@***.***

Dear Prospective Employer:

Please accept the attached résumé as my expressed interest in joining your organization. I am confident that my collections and customer service experience will bring support to the mission of your company. References or additional information you require will be furnished upon request. As a professional in the lending industry for more than 10 years, I have obtained considerable experience establishing rapport with customers in any situation. I am able to utilize a positive attitude, calm demeanor and industry knowledge to assist with reconciliation. Reputation for increasing the bottom line and improving productivity makes me a valuable asset to a position in collections. Additional experience includes working with proprietary payroll systems and managing/training teams through positive reinforcement. I now aim to bring problem solving, decision making, loan processing and regulatory compliance experience to a position within your organization. In addition to my background, I also bring certain attributes that you will appreciate:

• Leadership: Able to motivate employees through active listening and encouragement. Consistently display a work ethic and desire to professionally develop that inspires employees.

• Interpersonal Communication: Build relationships and maintain a positive attitude in any situation. Collaborate with employees and customers alike to establish relationships based on integrity and trust.

• Adaptability: Create an individualized approach based on each unique situation. Customize the strategies to compliment the individual and the situation. Recognizing that this brief summary cannot provide all the information needed to make a hiring decision, I welcome the opportunity to speak with you in person. Thank you for your time and consideration.

Sincerely,

Maria Gallardo

Enclosure: Résumé