Customer Service Night Auditor

Highly motivated individual well-versed in the hospitality industry. Experienced in providing a safe and secure environment for guests and staff on site. Skilled in auditing financial transactions, balancing accounts, and resolving discrepancies. Exceptionally detail-oriented with the ability to work long hours, under pressure, and in a fast-paced environment. HEAD NIGHT AUDITOR — Quality Inn

Tifton, GA, September 2022 - Present

CERTIFIED SERVER TRAINER — Darden Restaurants

Tifton, GA, August 2003 - September 2022

CONSTRUCTION WORKER — NARF Exchange LLC

Tifton, GA, December 2010 - June 2019

BOOKKEEPING SUPERVISOR — NARF Exchange LLC

Tifton, GA, December 2010 - June 2019

Lisa Hale

Phone 229-***-****

Email ad2pow@r.postjobfree.com

Address Tifton, GA 31794

• Controlled and secured cash and cash equivalents for property

• Posted room charges and room taxes to guest accounts for payment.

• Reviewed night shift operations for accuracy and compliance with hotel standards.

• Correctly closed out guest accounts and processed all payment transactions according to policy.

• Guided guests through menu items to promote ultimate dining experience.

• Presented excellent customer service by accurately fulfilling orders and maintaining facility.

• Followed food safety standards and systems to reduce food contamination. Assessed server performance, identifying opportunities for improvement and providing feedback to ensure maximum efficiency.

•

• Served as positive role model and mentor for restaurant waitstaff.

• Collaborated with management to periodically review and update training program objectives.

• Used hand drill and saw machine to cut required measurements of materials.

• Maintained site cleanliness by organizing equipment and disposing of hazardous or excessive materials.

• Used power equipment and forklift to load and unload construction materials and tools.

• Processed and issued employee paychecks and statements of earnings and deductions.

• Reviewed invoices and payments for accuracy before processing. CAREER OBJECTIVE

EXPERIENCE

COMPLETED COURSEWORK TOWARDS MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN MARKETING

— Georgia Military College

Valdosta, GA, Dec 2009

Relevant Coursework

ASSOCIATE IN SCIENCE (A.S.) IN SOCIOLOGY

— Abraham Baldwin Agricultural College

Tifton, GA, May 2005

References available upon request

• Marketing Management

• Data Analysis • Time Management

• Night Auditing • Account Reconciliation

• National Winner- Marketing Management

EDUCATION

SKILLS

REFERENCES

AWARDS

Contact this candidate