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Information Technology Quality Assurance

Location:
Holden, MO
Posted:
January 12, 2024

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Resume:

Rhonda J. Morrison

816-***-**** – cell

ad2pnd@r.postjobfree.com

Software Tester

Software/Systems Testing Project Management Device Testing

Dedicated, knowledgeable Information Technology professional with extensive experience successfully executing enterprise-level programming, application development, and testing in an Agile environment. Proven track record ensuring complex systems meet best practices and regulatory requirements. Versatile engineer who quickly picks up and understands new technologies and programming languages. Organized, proficient team lead who is able to keep projects on track and on schedule.

Core Competencies

Systems Analysis

Regression Testing

Defect Management

Quality Assurance

Wireless / Mobile Applications

CRM Functions

Network Provisioning

Enterprise Architecture

Planning & Execution

Project Requirements

Scope & Timelines

Team Building

Technical Experience

QPST, QXDM, ADB,JAVA, JavaScript, C+, Unix, Linux, DB2, Oracle SQL, HTML, Automated Testing, Test Plan and case creation, AFP, PPFA JCL, Mailers Choice, Finalist, IMS DB/DC, TSO/ISPF, OS/JCL, COBOL, Assembler, CICS, Eztrieve, File-Aid, IMS-XPERT, DATA-XPERT, UCC7/11, Graphics Processing, Windows 2000/NT/7/10, Microsoft Word, Excel, PowerPoint, Microsoft Project, HP ALM/Quality Center, JIRA, Change Synergy, Service Desk, 3G/4G Device and Network Testing.

Professional Experience

M BAR W RANCH, WAGYU CATTLE AND MINI AUSTRALIAN SHEPPARDS — Holden, MO

Manager/Operator, Feb 2016 to Present

Gain knowledge of the Wagyu breed of beef cattle while integrating them to improve the herd for processing of American Kobe beef for consumption. Engaged in all phases of Wagyu Beef Cattle program. Care of meat cattle herd, including hay, feed and supplements for better health of the breeding cow. Track market trends for sell of cattle.

Maintain a small Mini Australian Sheppard breeding operation. Marketing of puppies for sale and pairing them with owners for a successful pet ownership.

Perform all financial activities for both operations and including filing taxes.

SPRINT, PERSONAL COMMUNICATIONS SYSTEM — Overland Park, Kansas

Test Engineer II – Requirements Analyst - Enterprise Testing, Information Technology - Oct 2015 to February 2016

Served dual roles as Wireless Test Requirement Analyst (TRA) and Wireline Test Engineer. Review project requirements to define accurate scope and create project test plans. Brainstorm and develop comprehensive test cases for Quality Assurance purposes.

Draft and deliver detailed hand-off document for Test Engineer that includes all pertinent information for project execution, including scope, flow chart, data, timelines, billing details, and contacts.

Collaborate with UAT testing team to track and provide updates on assigned scenarios.

Assist UAT tester with defect management to keep project on schedule.

Test Engineer II – Software Quality Analyst, Connected Vehicle Program, Information Technology – March 2012 to October 2015

Worked with Offshore resources to ensure test case creation was completed on time, with quality, and the scoped functionality was properly included.

Supported Integrated System Testing to ensure Quality Center had correct balance of test cases per day and reporting folder organization.

Executed IOT and Acceptance testing using Linux commands to test Benchtop test units and head unit in vehicle, working with development to resolve defects within the testing timeline.

Used handsets to connect to the head unit for product testing, ie. Vehicle start/stop/lock processes and infotainment products.

Test Engineer II – Software Quality Analyst, Enterprise Testing, Information Technology – June 2003 to March 2012

Test Lead - coordinated the planning and execution of network projects by working with Test Analyst for each project to meet task deadlines. Managed large projects with multiple shifts of local teams, as well as offshore India resources. Assigned resources to project tasks, scheduling work hours and shifts to maximize productivity. Trained and mentored staff. Supported and assisted with testing, filling in as tester when needed. Collaborated with Product Managers to ensure testing was completed to specifications. Devised and implemented test plans from functional requirements and design documents for wireless applications and billing systems.

Created base regression test cases for Convergys reseller testing, working with Finance group to ensure proper delivery of reconciliation details to reseller’s testing organization.

Verified all testing met Sarbanes-Oxley quality checkpoints.

STIC Coordinator - reviewed handset-related test cases to make sure correct devices were used for project testing. Identified and removed any overlaps in project/device testing. Served as network provisioning contact for ad-hoc testing and assigned work out. Reassigned STIC resources in blocked projects to ensure resource maintained productivity.

Tracked high priority defects and escalated defects as needed to appropriate developers.

Reported on LTE STIC testing to upper management.

Monitored all network issues for escalation.

Troubleshot application and handset issues for subscribers on new Amdocs billing system.

Device Testing

Planned functional testing for new Amdocs billing processing initiative and down line reporting processes, coordinated reporting of all new and old billing system applications.

Worked with a co-worker to ensure a device could be provisioned, create usage and be billed thru the new Amdocs billing system.

Executed many product device testing, gaining knowledge on which products had test systems and which could only be done in production.

Extensive knowledge on QXDM, QPST and ADB to set up handsets for testing.

Planned and executed device testing for 4G authentication to Xohm (renamed to Clearwire), worked with Amdocs Testing organization, and executed front-end testing for Xohm Portal and CRM. The network path was a special setup to validate on the AAA for provisioning and network usage.

Software Engineer IV – United Telecommunications, Information Technology, May 1990 to June 2003

As Technical Lead, ensured all deliverables were completed and delivered on time. Participated in peer reviews for project designs and code. Reviewed unit tests results with the business to ensure all planned code changes were implemented. Tracked any defects found and ensured either a code correction was completed or an explanation was provided when code changes were not needed. Programmed in COBOL, SQL and DB2 and executed using OS JCL.

While working Equal Access, I lead a project and coded DB2 table creation for exchanges to make updates to the Interexchange code.

Worked many billing projects that created revenue for the company while making the code more efficient and usable for the next needed update.

Updated the bill print process to be more efficient, saving the company millions of dollars in expenses.

Education and Credentials

NOW Leadership Program (April 2012), B.S. in Computer Information Systems and A.S. in Accounting - University of Central Missouri — Warrensburg, Missouri, Codecademy online training in Java and JavaScript.

Awards

Recipient of top peer nominated award for Sprint: Circle of Excellence Award, 2006. Numerous other individual and teamwork awards, including awards from outside groups working with Sprint.

Three years of experience with test case automation and tools



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