Summary

Dynamic servant leader and Agile enthusiast with a proven track record of guiding cross-functional teams towards high performance. Facilitating Agile ceremonies and fostering a collaborative environment to maximize productivity and quality. Strong expertise in Agile methodologies, tools, and metrics, enabling data-driven decision-making. Empathetic communicator skilled in conflict resolution and mentoring to inspire continuous improvement. Passionate about driving organizational transformation and promoting a culture of adaptability. Adaptable and resilient problem-solver, committed to delivering valuable software products on time. Certified ScrumMaster (CSM) and adept at influencing stakeholders to align with Agile principles.

Skills

•Problem-Solving

•Jira and Confluence

•Coaching and Mentoring

•Facilitation and Conflict Resolution

•SalesForce

•Agile Tools/ Agile Methodology

•Story Mapping

•Microsoft Office Proficient

•Agile Development

•Metrics and Data Analysis

•SDLC

•Extreme Programming (XP)

Experience

SCRUM MASTER/AGILE COACH 04/2022 – 10/13/2023 Contract Ended)

Experian - Irvine, California, United States

•Proficiently managed cross-functional teams, overseeing the effective planning, execution, and completion of 8 Agile projects, resulting in the attainment of project objectives and high client satisfaction.

•Successfully applied Agile methodologies, such as Scrum and Kanban, to enhance workflows and boost team efficiency, leading to a remarkable 20% reduction in project delivery time.

•Facilitated all Scrum events (e.g., Sprint Planning, Daily Standups, Sprint Review, and Sprint Retrospective) to ensure efficient and effective communication and collaboration within the team.

•Assessed team performance over time, using metrics like velocity, burndown charts, and throughput, to gauge the effectiveness of coaching efforts.

•Lead time for construction of customer facing website builds for automotive industry and mortgage companies.

•Tracked the adoption rate of Agile practices across the organization and measured the impact of Agile transformation on key performance indicators, such as time to market, customer satisfaction, and employee engagement.

PROJECT MANAGER 06/2021 - 03/2022

HP Enterprise Services - San Diego, CA, United States

•Conducted daily Scrum stand-ups and spearheaded Agile development sprint planning sessions for several concurrent projects.

•Facilitated the elimination of obstacles and shielded team members from disruptive elements, fostering an environment of heightened productivity.

•Served as a coach and mentor for the Scrum Team, helping them understand Agile principles, practices, and Scrum concepts.

•Facilitated retrospectives to enable the team to reflect on their work and identify areas for improvement.

•Fostered an environment of open communication and collaboration, both within the team and with external stakeholders.

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TECHNICAL PROJECT MANAGER 01/2021 - 06/2021

TechFabric - Phoenix, AZ, United State, United States

•Skillfully lead an 8-member software development team, adeptly implemented Scrum principles, practices, and theory to ensure seamless product releases within challenging time constraints.

•Led the team in embracing a self-organizing culture, proactively addressed inherent gaps in the Agile/Scrum frameworks, and consistently enhanced their operational processes to attain elevated levels of Scrum maturity.

•Identified problems, analyze options, and make informed decisions is critical to keep the project moving forward and delivering quality results.

•Played significant role in facilitating daily stand-ups, sprint planning, and retrospectives to foster a collaborative and adaptive work environment.

•Lead time with customer facing app building projects for Projects for banks and other financial institutions.

•Motivated innovation and integrated new tech solutions into projects, making the role even more exciting and forward thinking.

SCRUM MASTER 02/2016 - 06/2019

E.A Renfroe Claims Services - Birmingham, Alabama, United States

•Successfully led Agile projects from inception to completion, adhering to the Scrum framework and Agile principles, while achieving on-time and within-budget project delivery.

•Established project goals, objectives, and deliverables while engaging with stakeholders to formulate comprehensive project plans and schedules.

•Promoted a culture of continuous improvement by encouraging the team to identify areas for improvement and implement changes accordingly.

•Collaborated with stakeholders, Product Owners, and management to ensure clear communication and alignment on project goals, priorities, and progress.

•Ensured that the team is shielded from external distractions or undue pressure.

Education and Training

Charter University - United State BBA

Business Management, 05/2011

Crossett High School – Crossett Arkansas

High School Diploma, 05/2003

Certifications

• Certified Certified ScrumMaster, (CSM) .

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