Lokesh Kunapareddy Email: ad2pkh@r.postjobfree.com Phone: 571-***-****

Sr. Systems Engineer/VMWare Engineer/MECM/Desktop Architect

OBJECTIVE:

Seeking a challenging position as a Senior System Engineer VMware Engineer, Windows 10 Migration Specialist/ SCCM Engineer/ Office 365 / Application Packager /Desktop/ Servers / Azure WVD specialist/ Deployment Specialist that will capitalize on my acquired expertise, creative talents, and commitment to excellence. Innovative and technically competent professional with a strong background in the following broad-based competencies:

SYSTEM ADMINISTRATION SOFTWARE DISTRIBUTION VIRTUALIZATION

SOFTWARE PACKAGING WVD/VDI ADMINISTRATION VMWARE

IMAGE MANAGEMENT WINDOWS 7/10 MIGRATION INTUNE

NETWORK SECURITY ACTIVE DIRECTORY OFFICE 365

INTUNE / COMANAGEMENT BACKUP SPECIALIST CITRIX PROFILING

SCCM ADMINISTRATION OSD SPECIALIST AZURE / CLOUD

SUMMARY:

Certified Systems engineer with over 10 years of experience in Planning, Designing, implementing Converged and Hyperconverged Infrastructure solutions.

Extensive Experience in Software Management, Packaging, Virtualization and Deployment.

Successfully designed and implemented App-V 4.5 environment, by building Virtual Application Servers, Management Servers, Deploying Clients and creating Sequencers.

Extensive experience working with Vendors and Successfully accomplishing projects.

Extensive experience as an Application Packager (Install Shield/Wise Package Studio/Softgrid Sequencer), and Deployment engineer involving all stages from Requirement gathering, Application integration testing, Packaging, QA/UAT and Production.

Expertise in repackaging applications to MSI for Windows Installer using Installshield and Wise Package Studio.

Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables

Experience in virtualizing applications using Microsoft APP-V and VMware Thinapp.

Extensive experience in supporting, Core applications, Critical Market data applications, and various business applications. Primary point of the contact for third level desktop support.

Overall experience comprises of hardware installations, troubleshooting, Network Designing, Implementation, Testing, Deployments, Software Packaging and Distribution, windows administration and Desktop support.

Experience in Creating and maintaining Windows Enterprise build images.

Extensive experience in deploying Clients (Advanced and Legacy), managing software packages, software distribution and software metering.

Extensive experience in packaging, scripting and deploying software to the end users with strict guidelines of global enterprises.

Excellent Proficiency in designing and implementing IaaS solutions on Private and Hybrid cloud environments using VMware vSphere 6.x/7.x (vCenter, ESXi), NSX, vRealize Automation 7.x, vRealize Operations 8.x.

Strong experience in designing and implementing Software Defined Datacenter SDDC using vSphere suite including vCenter, ESXi.

Experience in designing and building Infrastructure in Amazon Web services and VMware cloud on AWS (VMC).

Windows – Proficient with Windows OS, Active Directory domains, SQLServer administration, IIS.

Perform required maintenance off hours and support 24x7 operations of infrastructure.

Active Directory and Group Policy management.

Citrix streaming Profile Expert Citrix XenDesktop5.6/6.0/7.5,Xenserver6,Provisioning Services 6 PVS administration, configuration and support

Working on mixed x86 and x64bit XenApp 5.0 Server Farm consisting of over physical and VMware ESX servers running windows server 2003 R2, Server 2008 R2, 2016 and 2019

EDUCATIONDETAILS:

JNTUK University Kakinada 2008-2012

Bachelors of Computer Science and Engineering (CSE)

Virginia International University, Virginia, VA

Master’s of Computer science and Engineering (CSE)

TECHNICAL SKILLS

Virtualization : ESXi 4.x/5.x/6.x/7.x, vCenter 4.x/5.x/6.x/7.x, SRM,

VMware Converter, vRops 6.x/8.x, Xen Server, Nutanix-AOS

Cloud Technologies : Azure,VMware on AWS, vRealize Automation.

CI/CD : Git for windows, Stash, Jenkins

Containers : Dockers, Kubernetes, Redhat OpenShift, PCF/PKS/Tanzu

EMC Storage & Switches : VNX 5200, 5400, 5600 and 8000, VMAX and VMAX 3,

XtremIO, Recover point & Cisco MDS switches

Converged/HCI : vXBlock, Cisco UCS/UCS Mini with B-Series Blade Servers,

Nutanix, and Dell servers.

VDI : VMware Horizon 6.x and 7.x and Citrix Xen desktop 7.5.x

Operating System : Windows 2003/2008 R2/2012/2016/2019 Servers, RHEL

Microsoft Technologies : Hyper-V, DHCP, DNS, AD, IIS, SQL Server 2005 and 2008

Backup & Antivirus : Azure Backup, Veeam, TSMVE, Cohesity, Veritas, Backup &

Symantec AV

PROFESSIONAL EXPERIENCE

STATE OF GEORGIA (Department of Community Affairs)

Systems Engineer Nov 2022 to Current

Analyze, develop, and communicate key onboarding process and technology improvement feedback for web-based computing system onboarding and entire development cycle of migrating to Windows 10 utilizing Azure portal with focus on Intune and security

Proficient in managing users and devices in Intune deploying Intune clients and setting up mobile device management while managing creating & testing Intune policies Auto pilot deployment and windows server configuration and administration.

Assist clients with configuration of onboarding tools and process technology to windows 10 including hybrid active directory Environment both Azure AD and on-premise AD

Azure AD: Administration of Active Directory including group polices

Assist with customers and partners with configuration of configuring cloud identity using Azure Active Directory and Office 365

Responsible for researching and streamlining automate deployment, provisioning, policy management app delivery and updates.

Assisted with configuring Azure AD sync (On-Prem AD with Azure AD)

Created device and user based policies via Intune Configuration Profiles

Support and troubleshoot technical issues related to Intune.

Creating Applications for Win 10 devices via Microsoft Endpoint manager(MEM) console.

Utilized PowerShell Scripting for automating various tasks

Managing 1000+ mobile devices using MEM Console.

Implemented Windows Autopilot for pre-provisioned deployment over production.

Manage Identity Access Management of Azure subscription, Azure AD, Azure AD application proxy azure AD connect Azure AD pass through authentication.

Planned and managed all migrations and upgrades related to Active Directory

Created and managed Active directory(AD) Organizational units (OU) group policy objects (GPO’s) and creating the users providing the user permissions

Created and maintained Server Backups using Veeam and Azure Backup

Automated Workstation/Server patching using Kaseya

STATE OF WISCONSIN (Department of financial institution)

Systems Engineer/VMware Engineer Nov 2021 to 2022

Responsibilities

Plan, Design and upgrade vSphere environments from 5.5 to 6.0, 6.0 to 6.5 and 6.5 to 6.7 U2,7.0 across 28 vcenters and 700 Cisco UCS Blades without any Business Outage. This also includes upgrading Cisco UCS Infrastructure covering 20 UCS domains, converting windows based vCenters to VCSA using migration assistant and convergence tool.

Plan, Design, and Implement vRops 6.6 for enterprise Infrastructure and upgrade it to 6.7, 7.5 and 8.0.

Identifying the security Vulnerabilities and implement procedure to ensure data center met all security requirements

Troubleshoot Production and network issues and perform root cause analysis

Diagnoses, troubleshoots and provides technical resolution to performance issues and incident events related to the server infrastructure.

Intune ingratiation with on premise sccm 2012 R2 environment to optimize hybrid solution.

Management in administrating and configuring mobile devices for enterprise users via office365 intune standalone, hybrid (sccm integration with intune) and azure active directory environments.

Implemented procedures for operation and overall administration of IIS web servers.

Executed processes for operation and administration of application deployment technologies in all systems.

Modern management of windows 10 using Windows Autopilot.

Managing devices using MEM console

Implemented Windows Autopilot for pre-provisioned deployment over production.

Implement Intune in SCCM hybrid solution for mobile device management.

Configured co-management between MECM/SCCM and intune to allow for modern management of windows devices

Design, configure, and manage the Azure AD conditional access policies.

Mobile integration for laptops/desktop,tablets and phones for in tune.

Support of nutanix hyper-converged infrastructure running splunk

Mobile integration for laptops/desktop,tablets and phones for in tune.

Assisted in operation and maintenance of web content management systems and applications.

Monitoring and managing coordinate and implement software upgrades, patches, hotfixes on servers

Configuration and maintenance of Microsoft Windows Cluster servers.

Managing separate VMware clusters like QA, development and production.

Support of over VMware vSphere VDI workstations

Experienced in the migration of applications from App-v 4.6 sp2 to App v 5.1 and tested by installing them through PowerShell.

Created App-V packages for various standard applications for publishing. Also, we used published App-V packages directly from XenApp 6.5/7.0 Farm.

Successfully published the App-V Packages using App-V Management Console in Production environment.

Tested and launched the published applications in App-V client workstations using App-V Client.

Performed test installation for various applications in Windows Server 2003/2008 R2/2012/2016 32 and 64 bit machines.

Troubleshoot pre-install and post-install errors for applications in both 32 and 64 bit machines.

Microsoft System Center Configuration Manager (SCCM) 1709 deployment on various environments.

Managed an MECM infrastructure with a client count of over 5,000 machines and over 700 packages.

Microsoft MECM package creation and task sequence advertisements.

Deploying, Administering and maintaining MECM infrastructure.

Monitor Diagnose and re mediate of MECM client/server problems Document changes/enhancements to the MECM infrastructure.

Troubleshooting client connectivity and package installation issues by analyzing SMS/SCCM logs.

Develop, Maintain and Support MSI application packages using Flexera Admin Studio 6.0/8.5/9.5/10 and Wise Package Studio 4.x/5.x/6.x/7.0/8.0 for both 32 and 64 bit machines.

Repackaging applications using Admin Studio and Wise Package Studio.

Experience in taking setup capture of the installation and build the MSI package using Wise Package Studio and Install Shield Admin Studio, and customize the package to meet company standards and specifications.

Maintenance and troubleshooting applications on confidential cloud azure infrastructure

Installed and configured .net Applications on IIS 8.5/8.0/7.5/6.0 web servers on windows 2012

Worked on creating CSR (Certificate sign in request)and communicate with CA (certificate Authority) to get new SSL Certificates and configure them on web servers to provide security to internet facing web applications as well as working on Authentication techniques

Working on change management process for application deployments, platform level deployments and Monthly security patches as well.

Support VMware, ESX VSphere5.X,6.X,7.X to monitor Cluster Performance, optimize the server Environment, diagnose and resolve the production issue

Providing On call support for Both staging and production environments.

Working in building new environments by creating VM’s deploying windows operating system then installing platform pre-requirements, deploying applications and Configuring security

Involving in maintaining and updating Active Directory GPO’s Global groups and resultant set of policy for authentication

Involved in troubleshooting DRS Cluster errors with shares, Pools, and Limits.

Troubleshooting Network related issues between windows/Web servers and client end point using tools such as FileZilla

Primary AirWatch MDM Administrator, Managing the implementation and deployment.

Configured, deployed managed and troubleshoot Servers and Virtual machines.

Worked as a VMware Systems Administrator in (DFI) Wisconsin State for financial institute

Worked on designing implementing and supporting citirx SSO xendesktop 7.8/7/15,Xenapp 7.8/6.5 applications, storefront, Web Interface, VMware ESX, Netscaler’s 11.5, Edgesight, Windows servers

Working on a Virtual Desktop Infrastructure (VDI) environment using tools such as SCCM and SCOM

Involved in Implementing AWS architecture’s

Optimizing applications to AWS and Azure

CITY OF HOPE, CA

Sr. Systems Engineer/MECM/VMware May 2019 to Nov 2021

Responsibilities

Support of over 6000 concurrent Citrix users at multiple sites in multiple regions worldwide

Support of over 4000 VMWare vSphere VDI workstations

Support of over 2000 VMWare ESX 5.5 provisioned Virtual Servers hosting multiple virtual data centers in multiple regions.

Windows autopilot for pre provisioned deployment over production.

Consolidation and migration from XenDesktop to VSphere VDI platform

Migration from existing hyper visor virtual infrastructure to nutanix AHV hyper visor virtual infrastructure

Management in administrating and configuring mobile devices for enterprise users via office365 intune standalone, hybrid (sccm integration with intune) and azure active directory environments.

Designed and implemented mixed x86 and x64bit XenApp 5.0 Server Farm consisting of over 20 physical and 200 VMWare ESX servers running Windows Server 2003 R2 and Server 2008 R1

Designed and implemented XenApp 6.5 environment running on Server 2008 R2 hosted on XenServer 6.0 hyper visor

Implementation, setup, configuration and support of Citrix NetScaler 10.1 running on MPX7500 chassis

Modern management of windows 10 using auto pilot.

Support of nutanix hyper-converged infrastructure running splunk.

Supporting 250 user VMware view virtual desktop infrastructure (VDI) on Nutanix hyper-converged infrastructure.

Performed application remediation on windows 10 before packaging them.

Performed test installation for various applications in Windows 10.

Troubleshoot pre-install and post-install errors for applications on Windows 10.

Microsoft System Center Configuration Manager (SCCM) 1610 deployment on various environments.

Managed an MECM infrastructure with a client count of over 13,000 machines and over 2000 packages.

Microsoft MECM package creation and task sequence advertisements.

Mobile integration for laptops/desktop,tablets and phones for intune.

Intune ingratiation with on premise sccm 2012 R2 environment to optimize hybrid solution.

Deploying, Administering and maintaining MECM infrastructure.

Troubleshooting client connectivity and package installation issues by analyzing SMS/SCCM logs.

Performed task sequence updates for windows 10 image.

Resolved complex engineering challenges in designing windows 10 image.

Develop, Maintain and Support MSI application packages using Flexera Admin Studio 6.0/8.5/9.5/10 and Wise Package Studio 4.x/5.x/6.x/7.0/8.0 for both 32 and 64 bit machines.

Repackaging applications using Admin Studio and Wise Package Studio.

Experience in taking setup capture of the installation and build the MSI package using Wise Package Studio and Install Shield Admin Studio, and customize the package to meet company standards and specifications.

Experience in developing installation packages and support integration testing, user acceptance testing and implementation.

Have created virtual machines using Azure management portal, Azure PowerShell cmdlets, Azure cross-platform command-line tools.

Troubleshoot and fix issues with services including micro services, platform services (PaaS), web and database servers.

Responsible for Root Cause Analysis for server configuration issues affecting multiple endpoints.

Design, configuration and maintenance of windows Clusters and ESXi5.5 nodes

Worked on central management server (vCenter Server) to manage all the ESX hosts in the datacenter.

Analyzing the VM-Support logs for ESX servers and virtual Center Logs to diagnose the root cause for the Problem

Worked on VMware update manger for updating or patching for all the ESX hosts and Virtual machines

Created a Virtual desktop environment using VMware Horizon Suite 6

Worked over with Tap and go Imprivata.

Working on citix major releases

Hawaiian Airlines, HA

VMware/ Infrastructure Admin Mar 2018 to April2019

Responsibilities

Plan, Design, install and Upgrade vSphere Suite from vSphere 5.1 to 5.5 and 5.5 to 6.0. This includes upgrading Vcenter, esxi hosts, Cisco UCS Infrastructure upgrade, and Converting vCenter from windows to VCSA etc.

Modern management of windows 10 using auto pilot.

Plan, Design, Implement, Maintain with Active Directory, Group policy, DFS, DNS, DHCP, Certificate Authority, and IIS.

Windows autopilot for pre provisioned deployment over production.

Active Directory user administration, maintenance, permissions, group policy management, and troubleshooting

Manage Home directories, share drives and drive access permissions

Patch management as part of system management that involves acquiring, testing, and installing multiple patches (code changes) to all the clients and maintain secured environment.

Deploying application with PowerShell script to make the installation seamless and quick deployment.

Deploying the packages using GPO and Active directory.

Worked on VMWare vSphere Console for managing Virtual desktops, clone, and snapshots.

Developed organizational units in Active Directory (AD) and managed user security with Group policies.

Created a Proof of Concept for Thin Client End point devices (IGEL OS and Chrome OS) and submitted to the Management.

Designed and implemented Microsoft App-V Infrastructure for virtual applications streaming on both Desktop and Citrix Environment.

Package applications into windows installer format using various packaging tools like Wise package studio and/or Flexera Admin Studio.

Sequence Applications into Microsoft App-V format using Microsoft Application Virtualization Sequencer.

Create, Assign and deploy applications using Microsoft Intune.

Configured Enterprise policies via Intune Configuration Profiles

Manage Enterprise policies Using GPO management and through configuration policies in Microsoft Endpoint Manager.

Configure and build Windows 10/11 images.

Maintain workstation security using various technologies such as endpoint protection software, data encryptions, application whitelisting, and others

VM servers built & rebuilt (deploying the new VM from template and cloning an existing VM) as per client request through change management process

Installing, configuring and managing virtual infrastructure and virtual center

Creating and managing resource pools and adding the VM’s into resource pools.

Managing VM’s through web access

Creating and managing VM ware clusters

Enabling HA and DRS features in clusters

P2V and V2V conversion by using VMWare convertor

Performing snapshots, cloning, cold migration and hot migration

Root cause & System Log Analysis and Reporting

Manage users and groups, Permissions and roles

Troubleshooting virtual machine issues

Worked on Palo alto and SonicWALL VPN clients troubleshooting.

Provide Documentation on troubleshooting of processes.

Fixed issues that user had missing files and applications not working properly.

Perform server related regular operational tasks on the infrastructure across the team’s managed locations.

Establish/manage remote access for users through RDP connections.

Manage network administration and database administration.

Develop packages for streaming with Citrix XenApp 6.5 and XenApp7.15 using XenApp Streaming Profiler.

Operating and maintaining Symantec Endpoint Security Manager.

7-Eleven,TX

VMware/SCCM/ packaging May 2016- Mar 2018

Responsibilities

Planning and implementation of software deployment to client workstations using management tools such as MECM 2007 R2, SCCM 2012 R2 and SCCM 1606.

Assisting with the troubleshooting of applications in relation to application packaging and virtualization.

Define packaging standards and streamline the processes.

Worked on Repackaging the MSI as needed with customization for the Citrix XenApp 6.5 environment

Created profiles using Citrix Streaming Profiler for windows and published applications using Citrix App center console

Troubleshoot Symantec Endpoint security issues

Developed and deployed Windows firewall policy

Implementation, deployment and provide guidance support on Active Directory, encryption key storage, encryption key recovery and Group Policy considerations

Effective analytical, planning, organizational, problem determination and resolution process skills.

Responsible for virtualizing applications through VMware ThinApp 5.0.

Created Dedicated and Floating desktops and published VMware Thin App packages and troubleshooting the issues.

Knowledge of Microsoft VMware Workstation and vSphere 5.X.

Working experience with Windows Application Compatibility Tool (ACT)and ability to create and apply SHIMs

Ability to address environments-related configuration issues identified in a non-prod environment.

Used App-V to sequence the applications on Sequencer and Streamed (.ICO, OSD, .SFT, .SPRJ) files onto the client by publishing them through the SCCM Console.

Created workstations build records using VMware and we build the packages on VMware.

Experience on managing testing infrastructure – Virtual/physical machines cluster to help business meet their testing needs and experience on Remote Desktop support.

Experience troubleshooting and elevating registry and file system security through MSI in a locked down desktop environment.

Created Dedicated and Floating desktops and published VMware ThinApp packages and troubleshooting the issues.

Worked on converting standard application installers such as .msi files into self-contained EXE files through VMware ThinApp.

Worked on modifying Package.ini parameters to increase the variety and complexity of applications that can be virtualized using VMware ThinApp.

Update applications using Application Sync and other methods using VMware ThinApp.

Used Thin Direct to redirect URLs with application dependencies to their preferred browser.

Adroit Infogen. Hyderabad, INDIA

Application Packager /Desktop Engineer Aug 2012 to May 2015

Responsibilities:

Working on Windows XP to Windows 7 Migration Project.

Repackaging third party applications in to msi format to support company standards and distribution methods.

Working on InstallShield Admin studio repackage to create msi packages to deploy on to windows 7 32-bit and 64-bit workstations.

Created silent installs to various vendor applications and also created Transforms to vendor MSIs using InstallShield Tuner and Orca.

Worked on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc.

Experience designing, implementing, and supporting Microsoft Application Packaging Software App-V

Used App-V to sequence the applications on Sequencer and Streamed (.ICO, OSD, .SFT, .SPRJ) files onto the client by publishing them through the SCCM Console.

Created workstations build records using VMware and we build the packages on VMware.

Experience on managing testing infrastructure – Virtual/physical machines cluster to help business meet their testing needs and experience on Remote Desktop support.

Responsible for troubleshooting Applications that fail during Deployment though SCCM 2007.

Experience on implementing Admin Studio and Windows Installer security concepts and best practices and monitoring of MECM package deployments.

Worked on troubleshoot MECM client health and package related issues and remedy them.

Experience designing, engineering, and implementing SCCM 2007 environment.

Worked on applying isolation modes to individual directories and subdirectories as well as to registry locations.

Packaging / repackaging applications for distribution via SCCM using Installshield and wise package studio.

Experience troubleshooting and elevating registry and file system security through MSI in a locked down desktop environment.

Used Zero Touch Installation (ZTI) deployment strategy along with SCCM 2007.

Created Dedicated and Floating desktops and published VMware ThinApp packages and troubleshooting the issues.

Worked on converting standard application installers such as .msi files into self-contained EXE files through VMware ThinApp.

Worked on modifying Package.ini parameters to increase the variety and complexity of applications that can be virtualized using VMware ThinApp.

Update applications using Application Sync and other methods using VMware ThinApp

Used Thin Direct to redirect URLs with application dependencies to their preferred browser.

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