Patrick Guros

Worked in customer service for * years

Phoenix, AZ 85009

ad2pk1@r.postjobfree.com

+1-602-***-****

Dedicated and highly motivated customer service professional with over 8 years of experience in providing exceptional support and assistance to customers. Proven track record of resolving inquiries, addressing concerns, and ensuring customer satisfaction. Skilled in effective communication, problem- solving, and maintaining a positive customer experience. Adept at handling high-pressure situations and consistently meeting or exceeding performance targets. Seeking to leverage my expertise to deliver top-notch service and contribute to the success of a customer-focused organization.. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Capital One - Phoenix, AZ

November 2019 to Present

Some of my day to day responsibilities include addressing customer inquiries, resolving issues, and providing guidance on account management. Assisting with account openings, loan applications, and investment transactions. Strong communication and problem-solving skills are a must as I must explain complete financial concepts in a clear and understandable manner so the customer can fully understand. Strong communication and problem-solving skills are my best qualities. Sales Associate

Sunrun - Phoenix, AZ

August 2018 to October 2019

Begin the day by generating leads. Following up on leads from previous days or cold-calling potential customers. Schedule and conduct customer consultations either in person, over the phone, or through virtual meetings.Deliver sales presentations to potential customers, addressing their questions and concerns about the solar installation process. Handle administrative tasks such as managing customer information, updating records, and ensuring all necessary paperwork is in order. HVAC Installer

WOLFF MECHANICAL - Tempe, AZ

March 2017 to September 2018

I have worked both residential and also commercial jobs for Wolff for a little over a year now. Everything from setting up units running flex time in units as well as doing layout. I am a little bit of a jack of all trades very confident in working with any power tools as well as the quality of my work. I won’t feel satisfied until the job is done 100% to the best of my abilities. I am a very hard worker and truly dedicated to my craft. Some might say I am a perfectionist but in a field like this I believe that that is a good trait to have Mason Laborer

T and G custom masonry - Streamwood, IL

January 2014 to February 2017

Responsible for ordering and managing materials needed for job. Speaking with clients about job progression as well as any issues that might arise on the job site as well. Preparing concrete for masons and maintaining a steady flow of concrete through out the work day for efficient production. Also doing and cut sizes or cut outs with concrete saw or table saw. Chimney repairs and full chimney restoration swell as custom brick and stone work.

Education

High school or equivalent in General education

Streamwood High School - Streamwood, IL

September 2009 to January 2014

Skills

• Retail

• Inventory

• Customer Service

• Restoration Industry Experience

• Restoration

• Landscape Maintenance

• Masonry

• Mowing

• Drywall

• Construction

• Carpentry

• Lawn Care

• Carpentry

• Remodeling

• Blueprint Reading

• Trim Carpentry

• Financial Concepts

• Problem management (4 years)

• Time management

Certifications and Licenses

driver's license

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