Crystal T. Harris

***N Annie Glidden rd.

Unit **2

Dekalb, IL 60115

972-***-****

ad2pgc@r.postjobfree.com

Work Experience

American Security Service Inc.

**** * ****** *** #*, Forest Park, IL 60130

Security Guard

April 1,2021- PRESENT

● Securing the premises and personnel by staying on patrol

● Monitoring surveillance equipment

● Performing building inspections

● Guarding entry points

● Verifying visitors

Self Employed, Chicago

Home Health Aide/Patient Care Technician

February 2017 - March2021

● Supports patients by providing housekeeping and laundry services

● Shopping for food and other household requirements

● Preparing and serving meals and snacks

● Running errands as needed

● Assists patients by providing personal care services such as, bathing, dressing, and grooming.

Digby An Son’s, Arlington,TX

Semi-Tractor Trailer Driver (Over the road)

February 2017-August 2017

● Loading and unloading cargo

● Monitoring traffic conditions to reach the destination safely

● Updating records

● Respecting traffic laws and keeping the vehicle in good condition.

● Scheduled, executed, and monitored customer-specific freight pickup and delivery orders.

● Planned, coordinated, and tracked daily route assignments to drivers efficiently.

● Recorded and maintained all loads by tracking data into computerized dispatch system. 2

Capital One Auto Finance, Plano,TX

Loss Prevention Repo

November 2013-July-2016

● Data Loss Prevention (DLP) team of cyber technicians and engineers to create, implement, and maintain DLP Controls using SaaS and IaaS based solutions to reduce risk and enforce Capital One's Information Security Policy and Standards.

● Give quality customers service in a busy work environment

● Quality control,

● Daily portfolio of 120 accounts

● Handle payment arrangements for delinquent accounts

● Monthly spreadsheet progress reports of delinquent accounts handle

● Skip tracing Organized final collections with assigned groups of accounts.

● Knowledgeable of Microsoft Windows, Office, Excel, Publisher, PowerPoint, & Word JPMorgan Chase, Irving, TX

Sub-prime Collector 3

March 2010-October 2012

● Maintained log of accounts cured of delinquent

● Provide account information for customers

● Utilized skip tracing tools to locate clients

● Maintained a 350 portfolio Handle

● Inbound and outbound calls daily

Education

February 2017

MTC Truck Driving School, 12000 Missouri Bottom Rd Ste C, Hazelwood, MO 63042 CDL Class A Permit

June 1994

Hillcrest High School, 17401 Pulaski Rd, Country Club Hills, IL 60478 High School Diploma

Awards

● Received several 5 Star Customer service awards of Excellence Awards

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