Customer Service Administrative Officer
Resume:
Catherine Ebun Okoh
Education:
****: Bayero University
Bachelor of Arts in Mass Communication
Professional Experience:
Auto Park
Administrative Officer
January 2007 to March 2023
Responsibilities:
Managed office administration, ensuring efficient daily operations.
Organized and maintained digital and physical filing systems for optimal information retrieval.
Coordinated schedules, meetings, and travel arrangements for senior management.
Oversaw budgeting, accounting, and procurement processes.
Acted as the first point of contact for clients and visitors, providing exceptional customer service.
Handled internal and external communication, including drafting and managing correspondence.
Implemented and monitored office policies and procedures to improve efficiency.
Auto Park
Secretary
May 2023 to Present
Responsibilities:
Provide comprehensive administrative support to the executive team.
Manage and prioritize incoming and outgoing communications, including email, phone calls, and mail.
Organize and prepare for meetings, including agenda preparation, minute-taking, and follow-up action items.
Coordinate travel arrangements and manage expense reports for the executive team.
Maintain confidentiality of all sensitive and proprietary information.
Assist in the preparation of reports and presentations using advanced MS Office skills.
Facilitate internal communication and assist with team coordination.
Skills:
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent organizational and time management skills.
Strong written and verbal communication abilities.
Detail-oriented with a focus on accuracy and efficiency.
Ability to handle confidential information with discretion.
Contact Information:
************@*****.***
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