Customer Service Representative

Costella Howard

Portsmouth VA 757-***-**** ad2pfk@r.postjobfree.com

Education

CERTIFIED PROFESSIONAL COACH DATE EARNED WORLD COACH INSTITUTE

·Major: Life & Business Coaching

NOTARY PUBLIC 4/2021 STATE OF VIRGINIA

Skills & Abilities

Active listening

Adaptability

Attentiveness

Conflict resolution

Creativity

Decision-making

Dependability

Effective communication

Empathy

Friendliness

Open-mindedness

Patience

Quick thinking

Reading physical and emotional cues

Responsiveness

Timeliness

Experience

CERTIFIED PROFESSIONAL COACH BEAUTY WITHIN COACHING 2/2020-9/2022

·Aided individuals with specified life transformations

·Aided individuals completing business paperwork

·Aided individuals in creating successful Home Health Care businesses

·Aided clients in problem solving

CUSTOMER SERVICE REPRESENTATIVE CRESENT BANK 12/2018-2/2020

·Aided clients in bringing auto accounts current

·Collected important customer information

·Collected payments

·Completed document assessments for clients accounts

·Helped customers in settlements offers

CUSTOMER SERVICE REPRESENTATIVES PORTFOLIO RECOVERY ASSOCIATES 1/2015-11/2018

Collecting on delinquent accounts

Completing customer searches

Problem solving

Listening to customers and creating the best plan for their financial needs

Financial assessments

CUSTOMER ACCOUNT REPRESENTATIVE RENT A CENTER 4/2012-1-2015

Collecting on delinquent accounts

Customer tracking

Furniture sales

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