Cynthia Stinton

**** *. ****** **. ***. **** Denver, Co. 80127 - 720-***-**** + ad2pcr@r.postjobfree.com

Career Objective

Persuasive and highly accomplished healthcare professional with deep operational experience in the care and

personal needs of patients, looking to apply my passion in helping people as a flight attendant. enjoy working

with people and have strong interpersonal and customer service skills, seeking to take the next career step

with a respected organization that values hard work, talent, and dedication to detail.

My extensive medical expertise has demonstrated success in patient/people management, customer service,

and interpersonal skills of medical staff. Skilled in creating communication pipelines in the treatment plan,

implementation, and comprehensive patient care objectives. Proven success in increasing and improving staff

morale through effective communication, employee relations management, coaching and team leadership.

Skill Highlights

+ Managing Daily Patient/People Operations

+ Experienced and Strong Customer Service Skills

+ Organizational & Budget Planning

+ Professional Communication Skills

Work History

CLEAR Ambassador (Oct 2023-current)

CLEAR at DIA in Denver, CO

Managing Employee and Patient Conflicts

Exceptional Interpersonal Skills

Effective Organizational Skills

Patient Care & Safety

Enroll new members into the Clear biometric scan and screening, working directly with TSA officers.

Inspect travel documents and assist passengers through security process.

Operation Manager (Apr 2023-Oct 2023)

Touchstone Imaging Uptown Denver, CO

The Center Manager is accountable for delivering high-quality, efficient services for our Imaging patients and

families in a basic center. Supervising the daily activities, patient flow, operations, clinical procedures, and

performance of center. Participates in short-term and long-range planning and business development.

Practice Manger (Apr 2022 to Apr 2023)

Village Medical, Littleton, CO

+ Plan & direct day-to-day operations to meet practice

mission and philosophy

+ Conduct regular staff meetings for communicating

new ideas, resolve problems obtain feedback

+ Provided effective leadership for entire team

Practice Manager (Aug 2020 to Feb 2022)

Allpria Healthcare, Aurora, CO

+ Plan & direct day-to-day operations to meet practice

mission and philosophy

+ Conduct regular staff meetings for communicating

new ideas, resolve problems obtain feedback

Practice Manager (Jun 2019 to Aug 2020)

Heartlight Family Clinic, Castle Rock, CO

+ Plan & direct day-to-day patient operations per

mission and philosophy

+ Implement staff development metrics

Certified Medical Assistant (Nov 2018 to June 2019)

Columbine Family Practice (On Point), Littleton, CO

+ Patient management

+ Phlebotomy

+ Perform patient vital signs

+ Prepare patients for examination

Responsible for P&L with accountability to

budget & Net Operating Income performance

Directly supervise staff office team & proactively

manage their performance

Responsible for P&L with accountability to

budget & Net Operating Income performance

Directly supervise staff office team & proactively

manage their performance

Lead and be accountable for office personnel,

operations, workflow, and communications

BioT hormone pellet replacement

Administer injections/medications

Record medical histories

EKG patient testing

Employee Health & Wellness Manager (Mar 2017 to Nov 2018)

Wind Crest Employee Health and Wellness, Highland Ranch, CO

+ Manage employee wellness program

+ Supervised employee relations for 800 employees

+ Process Workman Compensation claims

Medical Assistant (May 2008 to Mar 2017)

Managed DOT drug testing program

Administer injections/medications

Record medical histories

Aspen Family Care & Aspen Medical Aesthetics, Highlands Ranch, CO

+ Assist in Botox/Filler procedures

+ Blood draws & start IVs

+ Perform patient vital signs

+ EKG patient testing

Education/Certifications

BA Administration, University of Phoenix

Certified Physicians Practice Manager AAPC, Current

Certified Medical Assistant, Current

Administer injections/medications

Record medical histories

Call in prescriptions

Prepare patients for examination

Erickson Living University, Continuing Management Courses, Current

BLS Certification, Basic Life Support for Health Care Providers — Current

Member American Association of Medical Assistants (AAMA), Current

Member American Association of Professional Codes (AAPC), Current

Member National Health Career Association (NHCA), Current

EKG Certification Course, Sky Ridge Hospital, Lone Tree, CO

Reference Letters Available

Contact this candidate