Kanakacharyulu Velpuri

Architect Lead Application/Cloud Engineering IT infra Support & Operations Technical Management Service Delivery

CONTACT

ad2pcd@r.postjobfree.com

+1-425-***-****

86 Winding Way, Gibbsboro, N J08026

Summary

An enthusiastic, Initiative-taking IT professional focused on Application Engineering, IT infra and Support operations with fifteen years of technical experience. Always with an open to learn and adapt mindset to add value to the team and organization in both firsthand, & shared responsibilities in a group as a lead for the client’s success in IT infra & Application engineering projects.

Certifications

Microsoft Certified:

Azure Admin. Associate,

AI Fundamentals,

Technology Specialist (SQL)

IT Professional (Windows Servers)

ITIL Certified:

ITILv4 Foundational level

PMI Certified:

Generative AI overview for PM

iManage Certified:

Systems Engineer

AWARDS & Appreciations

Putting Client First - Q3, 2011

Execution Mindset - Q3, 2013

Star of the Month - May 2016

Star of the Month - April 2019

EDUCATION

B. Tech -Information Technology

Jawaharlal Nehru Technological University

06/2003 - 05/2006

Pursuing master’s in information technology management

Grand Canyon University

04/2023- (to be completed by 08/2024)

SKILLS & TOOLS

Azure Cloud (IaaS/PaaS),

Azure SQL DBs/Managed Instances.

Azure Resource Manager (ARM).

Scripting (PowerShell).

Microsoft Windows Servers.

Linux Servers (Oracle, Suse).

Systems Administration.

SQL Servers / Databases implementation & Administration.

Virtualization Platforms (VMWare vSphere Client, Microsoft Hyper-V).

Technical Management.

CI /CD (Azure DevOps, Octopus Deploy).

Monitoring (NewRelic, DataDog, AppDynamics).

Ticketing Systems (ServiceNow, BMC Remedy).

Troubleshooting.

Technical Support.

Reporting services (SSRS/QlikView).

ERP Solutions Infra support.

Agile processes & workflow.

Technical Documentation using (wiki, confluence).

Security configuration (TLS / SSL).

iManage worksite product Suite.

KNOWLEDGE

AWS Cloud.

Terraform (IaaC).

BMC BladeLogic (Server Automation).

Google Cloud Basics.

SAP User Administration.

Oracle ERP User access.

Active Directory

Certificate services.

Technical Troubleshooting.

Third Party API integrations.

Workflow Design & Process improvements.

HP ALM ticket management.

SharePoint Services.

Version Controls Systems.

GDPR, NIST, compliance policy.

EXPERIENCES

Architect Lead

Stefanini Inc 04/2022 - Till date.

collaborating with Product engineering Managers to make sure the technical implementation of application features is well orchestrated between Application components.

coordinating with scrum-master’s for making sure the development activities are well managed through participating in all phases of Agile approach.

Managing and supporting the application support teams to execute the Deployment and managing the infrastructure related tasks.

Participate in Application Services and API related issues triaging and coordinating the resolution through application fix deployed accordingly.

Coordinate and manage the execution of Third-party API and Micro services integration per Client's Organizational Business requirements.

Supporting Digital Talent operations team, with technical screening process through interviews for all active openings of clients.

Sr. IT & Operations Analyst III

Wolters Kluwer 10/2021 - 03/2022

closely work with Development team to review the cloud resource configurations being developed and deployed through IaaC in QA subscriptions.

Supported Azure infra resources and services hosted for WK's Application's infrastructure.

successfully handled the Azure DevOps related day to Day tasks including application’s release pipeline definitions, variable updates, and release coordination to production.

successfully participated in Incident Management, change management and CAB review process for promoting applications through QA, Load Test, Staging and Production.

collaborated and coordinating the infra and operations related features, user stories and tasks to be updated and tracked per Agile\Scrum process and progress.

Evaluated Monitoring platforms like Datadog, AppDynamics for the Enterprise needs and usability with Observability for performance improvement and RCA executions.

Application Systems Engineer (Track Lead)

Orion Innovation 02/2016 - 10/2021

Provisioning, Installation & Configuration of Infrastructure both Cloud and On-prem hosted, per the project and application technical architectural requirements.

Installing and configuration of Azure IaaS \ PaaS services and Resources, along with Virtual machines and SQL clusters hosted in On-prem data centers.

Technical maintenance and supporting the infrastructure of Oracle E-Business Suite instances.

Provisioning and working with various teams of the organization to maintain and Manage Azure Infrastructure required for the Application’s Dev\QA\Staging\Production environments.

Supporting the Applications as a level 2 & 3 support activities based on requirement to troubleshoot on Incidents reported by end users and level 1 Tech support team.

Application configurations including service accounts, SPN registration including enabling Kerberos authentication and troubleshooting.

Managing and Maintaining the Servers and Infrastructure throughout the Application life cycle in Audit, Data & Analytics functions of Client Organization.

Install and configure Servers & Suse Linux operating system for SAP applications including S4\HANA.

Linux server administration and troubleshooting and supporting ERP applications and User access.

Infrastructure Analyst

UST Global 04/2011 - 02/2016

Successfully handled the administration and Maintenance tasks related to windows servers across Dev\QA\Staging Environments.

Successfully Upgraded the Microsoft SQL Server, Databases, and other application components according to the project requirements.

Documenting and recording the changes duly done in DEV and QA environments to keep reference for Production environment changes.

As an iManage certified systems engineer successfully handled the implementation and Administration of iManage worksite\Autonomy Product suite related applications.

Hands on experience with Virtualization technology VMware for creating and managing servers through vSphere client.

Successfully Handled windows Active Directory Administration and User management.

IT Engineer

TAV Construction (Dubai) 06/2009 - 10/2010

Successfully handled User management and access control using Active directory services in windows 2003 server for secured and shared data access.

Successfully Managed the Network and Connectivity between different locations through Virtual networking options of sonic wall & DynDNS.

As an IT Engineer for the Organization successfully handled procurement, implementation and administration of IT infrastructure including software & hardware resources.

Successfully managed to reduce the IT Operational costs by continuously evaluating the firms IT related requirements and possibilities to implement.

Software Engineer

RCG Middle East FZCO 04/2008 - 05/2009

Successfully handled the Firms Application Installation and Technical support to End users as a level 3 customer technical support representative.

Successfully upgraded the firm’s network from work group model to Domain model in application implementation and configuration for technical demo purposes.

Successfully Managed the Firm’s IT infrastructure and Biometric Software applications.

Software Engineer

Towards Soft Technology (Malaysia) 02/2007 - 04/2008

Successfully managed the technical support activities with a team of 4 technical support personals, supporting in-house developed Software applications.

Successfully managed to patch the gaps to convert end user requirements in Biometrics based applications to On-going development goals through customer requirement analysis.

Successfully managed to setup and configure the IT infrastructure for Software testing.

Successfully managed the application feature control and versioning based on the Requirements gathered from End users and expected deliverables.

Took a gap by choice for organizing the effort of relocation to India (Home country) from UAE.

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