THAYANANTHAN SIVARAMAN

Cell:973-***-****

ad2pbz@r.postjobfree.com

SUMMARY:

• Over twenty years of experience in customer-service & satisfaction, inventory and order-fulfillment. Good responsible team worker and management.

• Reliable, willing and able to show up on time, honest and trustworthy.

• Good attitude around others. Willing to help, do my share and willing to learn.

• Dufry Certified Trainer from Dufry Sales Academy in Dufry +1 training program, responsible in training and motivating team members to provide excellent customer service and improve productivity EXPERIENCES:

Dufry Duty Free Newark Int’l Airport, Terminal C, Newark, N.J. DUTY MANAGER Apr 2004 - Aug 2020

• Cash and Inventory Management

• Generating reports on daily basis

• Managing Responsibility of the store

• Customer Satisfaction

• Labor Administration and Closing POS

International Shoppes, LLC Newark Int’l Airport, Terminal C, Newark, N.J. SALES ASSOCIATE July 2007 – Mar2014

• Maximize sales and keep store clean and ready for customers.

• Aid clients in finding products for their particular needs.

• Balancing cash registers, stocking sales floor, and inventory.

• International Shoppes manages high-end stores such as: Lactose, Hugo Boss, Guess, MontBlanc and many others

Rosetta Stone Newark Int’l Airport, Terminal C, Newark, N.J. SALES ASSOCIATE Jul 2007 – Sep2010

• Sells the world’s most effective language learning software through successfully demonstrating the product.

• Delivers the best technology-based solutions for learning languages by proactively engaging and tutoring clients.

• Prepares daily reconciliation repots; reconcile receipts, notate discrepancies, file final closing reports Surf City Squeeze Newark Int’l Airport, Terminal C, Newark, N.J. DUTY MANAGER Dec 2002 - Jun 2007

• Developed sales territory and built strong customer relationships within highly competitive business environment.

• Created initial business plans, organization, and sales

• Inventory and Cash Management

EDUCATION:

• Pre-professional year from Methodist Central College, Batticaloa, SriLanka.

• Senior secondary school from Eravur Tamil Maha Vidyalayam, SriLanka. SKILLS/TOOLS:

MS Word 2000, MS Excel 2000, MS Access, Power point, MSPublisher, Database, Letter/Memo writing and data entry, Sending/Receiving E-mail faxes, scanning.

LANGUAGES: English, Tamil, Sinhalese and Japanese (Basic Composition) References are available upon request.

Contact this candidate