ANTHONY QUANG TRAN

(US CITIZEN, ***% Vaccinated)

**** ***** ******* **.

Katy, TX 77494

Tel. 832-***-****

Email: ad2p7l@r.postjobfree.com

https://www.linkedin.com/in/anthonytran2017/

OBJECTIVE:

Seek a challenging position in Information Technology (IT) / Engineering and working with state-of-the-art technology with potential growth into a higher management position. SUMMARY:

Over 34 years overall experience which includes 7 years in the AGILE environment. My work experience includes running projects with the Aerojet RocketDyne, U.S. Department of Veterans Affairs (VA), U.S. Department of Energy (DOE), NASA space programs, and the Department of Defense (D.O.D) US Air Force projects.

My IT background include both, UNIX/Linux, Windows, and experience in architecting and managing distributed, complex enterprise-wide strategic IT programs/operations and IT infrastructure services in both on- premises and Cloud Platforms (AWS, Azure) environments.

Specialty in systems architect, software replication, migration and development, project and team leadership management, software builds and releases, test plans and test procedures development, system administration, ISO 9001/AS9001, and CMMI audits, and Help Desk support.

Investigative root cause analysis (RCA) and irreversible corrective action as part of user management

(provisioning, revocation, and access reviews) with ability to provide subject matter expertise for investigation and support of assigned applications and hands-on support of the applications, and serve as a point of contact for all initial troubleshooting production incidents end to end TRAINING PROGRAMS COMPLETED:

- CGI Federal / AerojetRocketdyne:

CGIFedSec

CPMF_M1_Certificate_EN

CreatingServiceCulture

EnterPriseSecAwareNess

FY20EthicTrade

FY21_CGIFederal_IS_Refresher_Cert

GlobalAntiCorruption

ITIL_ContSerImprovement

ITIL_IntroSerOps

ITIL_ServiceOps

ITIL_TransitionProcessAndPolicy

HIPAA

-

- JSC NASA / BOEING SOFTWARE ENGINEERING:

Building a Collaborative Team.

Software Process Improvement.

Software Development Life Cycle (SDLC).

Process-Based Management I & II.

Defect Prevention.

Principles of Software Requirements.

Control & Data Handling (C&DH) Software Architecture

Software Architecture.

Software Project Management.

Peer Review.

Software Project Review.

Cost Account Planning Training

Earned Value Basics

Variance Analysis Training

- U.S. DEPARTMENT OF VETERAN AFFAIRS:

Privacy and HIPAA Training.

VA Personnel Accountability System (PAS)

VA Privacy and Information Security Awareness and Rules of Behavior

Information Security Role-Based Training for IT Specialists (WBT)

IBM Rational Team Concert Configuration and Change Management: Level 1 (WBT)

IBM Rational Team Concert Configuration and Change Management: Level 2 (WBT)

IBM Rational DOORS Next Generation Requirements Management: Level 1 (WBT)

IBM Rational DOORS Next Generation Requirements Management: Level 2 (WBT)

- NASA MSFC / JACOBS CERTIFICATE RECEIVED:

NASA MSFC Workplace Violence Prevention Training 2018

Jacobs Safety Culture Training

NASA: 2018 Annual Security Refresher Training

NASA Property Responsibility and Accountability

NASA: Cybersecurity and Sensitive Unclassified Information Awareness Training

Safety, Health, and Environmental Program

MSFC Hazard, Identification, and Warning System

COMPUTER EXPERIENCE SUMMARY:

Operating Systems: UNIX / LINUX / Windows

Tools: Jenkins, Hudson, JIRA, ServiceNow. GIT.

Software: C, C++, C#, JAVA, SQL, XML, DHTML,.NET EDUCATION:

University of Bridgeport. Bridgeport, CT:

Bachelor of Science, Mechanical Engineering (BSME).

Bachelor of Science, Electrical Engineering (BSEE). PROFESSIONAL EXPERIENCE:

Infosys Limited 02/2022- Present

Solution Architect / IT Release Manager (100% remote) Responsible for the process of managing, planning, scheduling, and controlling a software release through different stages and environments; including testing and deploying software releases. Responsibilities included but were not limited to the following:

End to End Release Planning & defining processes at each stage.

Assist product management and project teams manage and deploy releases into production

Implement and manage release processes for application-related updates through development, test, and production environments

Interface and communicate with Test Managers, Dev Managers, IT Ops, and the PMO

Build the IT Release Calendar by working closely with the IT release managers from different portfolios across the Production environment and centralized view of all releases

Manage relationships and coordinate work between different teams at different locations and vendors

Conduct Release Readiness Reviews, Milestones reviews, and business Go/No Go reviews

Review deployment plans, rollback plans, resource plans, and communication plans.

Participate and coordinate the Go live activities including the execution of the deployment Plans and checklists

Participate in the CAB meetings to discuss and review release scopes and/or roadblocks as needed.

Lead multiple teams in collating strategies and plans for releases CGI Federal, Inc. 11/19- 02/2022

IT Release Manager (100% remote)

CGI awarded enterprise IT modernization 0ver 10 Million dollars contract by AerojetRocketDyne (AR). Worked with the teams to deliver full lifecycle IT services, including Program Management, Operations and Maintenance, Security, Disaster Recovery, IT engineering, and Asset Management within an Information Technology Service Management (ITSM) framework, in both on-premises and Cloud Platforms (AWS, Azure).environments. Responsibilities included but not limited to the following:

End to End Release Planning & defining processes at each stage.

Chair and facilitate in Infrastructure/Application Change Advisory Board (CAB) meetings to discuss release scope and/or roadblocks.

Working across-functionally with other engineering project managers and engineers to deliver all pre-production and production deployments successfully.

Ability to drive and lead multiple releases across the organization from start to finish with a strong focus of delivering on time.

Communicating and coordinating to groups and can clearly and effectively provide status at any point.

Build good relationships with various developments, QE, operations and leadership teams to support and represent the process to both internal and external groups.

Navigate and execute in an environment that is prone to ambiguity where you will help to lead teams to the successful delivery of new features to our customers.

Proactively seek problem resolutions, improve processes to increase efficiency.

Manage daily operational requirements and set expectation with realistic project plans

Analyze data and report to management and teams. Pactera. 08/18- 11/2019

Projects Release Manager. (100% Remote) (Contract) Provide project management to direct multi-discipline teams. Responsible for meeting the project objectives and maintains issue tracking and communication plan as required for each project in on-premises and Cloud Platform Azure).environment.

Responsibilities included but not limited to the following:

Coordinates with all teams participating in project release - before the release and prepares the runbook with the help of all tech leads.

Participate in Change Advisory Board (CAB) meetings to discuss release scope and/or roadblocks.

Reviews the runbook (Runbook has all the steps that needs to do by each application team and the order, also it has the contact list for all teammates participating in the release accountable for each task in Runbook)

Coordinates the deployments for each release. Schedules the WebEx meeting for every release

Prepares the release schedule for the year and adjusts if needed based on the issues arise from each release

Handles or coordinates RFC with different Tech Lead. Veterans Enterprise Technology Solutions (VETS), Inc. Clarksville, VA 04/17- 08/18 Sr. Release & Configuration Manager: (100% Remote) (Contract) Work on the U.S. Department of Veterans Affairs (VA's) Identity and Access Management (IAM) program in both on-premises and Cloud Platforms (AWS, Azure).environments. Responsibilities included but not limited to the following:

Assist Development team in managing versions of release components

Create environment/branch/merge schedule with Development team and DevOps

Identify all risks and open QA/Development activities that may impact the release and work with the teams to address open activates

Notify and engage 3rd party vendors of releases to confirm release dependencies

Conduct the Go/No-Go meetings

Setup release coordination meetings across teams / system teams & roles (QA, Product, Dev Leads, Solution) to align a release scope

Responsible for coordinating, managing resolution and communicating issues with non-prod environments.

Shipcom Wireless, Inc. Houston, TX . 06/15 – 04/17 Sr. Build & Release Engineer: (Contract)

Work on the POU Projects funded through the U.S. Department of Veterans Affairs (VA's). Responsibilities included and were not limited to the following:

Configured software builds and automated deploys to non-production and production environments

Team Foundation Server (TFS) administration; support and maintain version control

Performed software branching activities for each release cycle

Design, document, implement and maintain scripts to enhance current build/release processes

Troubleshoot application configuration issues in lower test and production environments; help ensure packages have been installed properly

Participate in the improvement, documentation, communication, and enforcement of configuration engineering processes for software applications. Improve and automate our build and release process Prognosis Health Information Systems, LLC. Houston, TX 11/12 – 06/15 Sr. Architect / Release Manager (Contract)

Responsibilities included but were not limited to the following:

Manage all aspects of the IT release process and the life cycle of all releases.

Maintain the release schedule for all IT services and ensure alignment across key partners and vendors.

Define, maintain, and improve policies, procedures and workflows for the Release and Deployment Management process.

Chair Change Advisory Board (CAB) meetings to discuss release scope and/or roadblocks.

Provide technical and application guidance and support throughout the release process, including monitoring release backlogs to ensure that product owners and service owners are considering release dependencies, risks, and functional integrity when forecasting and planning work.

Manage and coordinate Release Deployment and Post Go-Live activities Object Technology Solution, Inc. Houston, TX 05/10 - 11/12 Sr. Software Engineer: (Contract)

Work on the Greenland Program funded through the U.S. Department of Energy (DOE). Responsibilities included and were not limited to the following:

Leading and working with cross-functional teams in all phases of the Software Development Lifecycle

(SDLC) process

Analyze business and system requirements, manage the development of specifications to create and execute detailed test plans, and verify bug fixes

Configure test environment and create test strategies for product development and certification

Assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates

Development and implementation of plans and tests to ensure product quality and performance assurance.

Dynacs Engineering, Inc. – (NASA Space Programs). Houston, TX 12/03 - 05/10 Sr. Software Quality Assurance (SQA) Engineer:

Worked as a Consultant Senior Engineer who provides Software Quality Assurance (SQA) supports to the Safety and Mission Assurance (S&MA) department, which performs Quality Records Collection, Filing and Maintenance Support preparations for and conduct of ISO 9001/AS9001 audits. Responsibilities included but were not limited to the following:

Applied knowledge of quality policies/techniques to the development and implementation of plans and procedures for special projects or process improvement initiatives to include, but not limited to Boeing Non-conformance system (BNS), Capability Maturity Model Integrated (CMMI), Material Requirements Planning (MRP) and Common ISS and Space Shuttle processes.

Support the Station Management and Control/Command & Data Handling Analysis Integration Team

(SMC/C&DH AIT) organization, which provides systems engineering and integration for National Aeronautics and Space Administration (NASA) International Space Station (ISS) Vehicle Fault Detection, Isolation and Recovery/reconfiguration (FDIR), Station Control, Time Management and Computer Resources.

IBM Global Services, Inc. – (NASA Space Programs). Houston, TX 10/00 - 12/03 Sr. IT Specialist-Team Lead:

Responsibilities included but were not limited to the following:

Provided engineering (including On-call and after hour technical supports (average 7 days a month)) and project management, direct customer interface and occasional traveling as required. The primary focus was the Client Server environment.

Performed system integration. Provided on-site customer support services including network management, site preparation, operations monitoring, network monitoring, and other technical services.

Provided Customer relationship, satisfaction, and quality and problem management.

Managed all Unix/AIX and WINDOWS based servers and user systems on the network following standard IT operations - procedures, processes, and standards. Raytheon – (NASA Space Programs). Houston, TX 11/95 - 10/00 Sr. Systems Engineer II:

Work on the Space Station Training Facility (SSTF) and shuttle projects for NASA at Johnson Space Center

(JSC), in Houston, Texas. Responsibilities included but were not limited to the following:

Monitoring network to ensure network availability to all systems and perform necessary maintenance to support network availability

Generating periodic reports of system availability to management and external teams

Identifying and working with other groups to coordinate application interdependencies and resolve issues

Providing ongoing support, maintenance, and training on the network and implemented systems

Working on in-house projects establishing goals, timetables, and delivering projects on time and within budget

Loral Space Information Systems – (NASA Space Programs). Houston, TX 04/92 - 11/95 Sr. Integration & Test Engineer:

Worked on the Consolidated Communications Facility (CCF), Space Station Training Facility (SSTF) projects, and assigned to the Front-End Processor Subsystem (FEPS) specifically. The CCF provides centralized front-end communications services to the Space Station Control Center (SSCC), Mission Control Center (MCC), Multi-Program Control Center (MPCC), and for future programs at JSC. The FEPS is a building block on which the processing elements of the CCF are based. The FEPS performs all computational functions required within the CCF.

The computational functions include (but are not limited to) telemetry validation, data conversion, data formatting, and data output to other elements. Output interfaces include other CCF elements, MCC, SSCC, and other NASA and non-NASA facilities.

Raytheon - Missile Systems Division (MSD) – (D.O.D) Projects. Tewksbury, MA 07/85 - 04/92 Member of Technical Staff _QA (MTS):

Responsibilities included but were not limited to the following:

Applied commercial and government-imposed quality management systems including MIL-S-52779A, DOD-STD-2167/2168, and DOD-STD-1679A.

Evaluated hardware/software performance against government specifications and requirements.

Identified technical problems and recommended solutions to resolved problems, conducted reliability and quality assurance testing of conducting systems and subsystems in a multi-vendor environment.

Maintained test software and test procedures, participated in government certification of the Automatic Test Equipment (ATE).

REFERENCES: Will be furnished upon requests.

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