Post Job Free

Resume

Sign in

Customer Service Visual Merchandising

Location:
Mount Prospect, IL
Posted:
January 12, 2024

Contact this candidate

Resume:

MARGARET K. KNUROWSKI

*** *. **** **, ***** Prospect, Illinois 60056 847-***-**** ad2p7i@r.postjobfree.com

OBJECTIVE:

To obtain a position in Visual Merchandising providing leadership and directing activities required to create an environment that enhances guest engagement through service, interpersonal relation, product knowledge in a friendly aesthetically pleasing store environment.

EDUCATION

Harper College

Associates of Applied Sciences, Interior Design, May 1997

Certified Floral Designer

PROFESSIONAL QUALIFICATIONS

Architectural drafting, space planning, and rendering for both commercial and residential projects

In-depth knowledge of furniture design history, style, themes and origination

Visual merchandising multiple store locations for window and in store displays

Strong customer service skills - able to address customers’ needs quickly and efficiently

Excellent communication skills, strong interpersonal and organizational abilities

Fluent in Polish and proficient in Russian

EXPERIENCE

Oct 2015 – Aug 2023 Giuseppa Collection – North Bridge, Northbrook Court & Old Orchard Malls

Store Manager

Responsible for daily store operations inventory, displays, sales, scheduling

Direct all activities to achieve goals providing outstanding customer service

Create store atmosphere through decorating, layout, music and scent

Order inventory from Europe, create bar codes, distribute to three stores

Plan, create and execute window and store displays at three locations

Create weekly work schedules for employees to cover all hours

Open stores in malls on Michigan Ave and in Northbrook and Skokie

Provided Visual Merchandising and oversite for all three locations

Provide outstanding guest services by listening and anticipating guest needs

Empowers and coaches others fostering a team environment

April 2005 – Oct 2015 Design Motives – Design Studio, Wauconda, Illinois

Designer, Founder

Established interior design studio

Oversaw daily operations, including purchasing, outsourcing and client relations

Incorporate customers’ needs into a cohesive vision that includes detailed floor plans, furniture selections, finishes, and custom window treatment selections

Stage show homes and Real Estate sales

Provide color consultations

Offer full design services

Network with independent studios and designers

Oct 2001 - Jan 2005 One Magnificent Shoppe – Interior Design Studio, Glencoe, Illinois

Senior Designer

Assisted clients with development of floor plans

Worked with fabrics, wood finishes and natural stone

Created drawings for custom furniture and custom wall units

Furnished custom homes

Designed murals and decorated bars and retail stores

Oct 1998 - Oct 2001 IKEA, Schaumburg, Illinois

Interior Designer, Textile Department

Responsible for sales and customer service

Assisted customers with furniture and textile selection

Worked in team environment

Managed several project simultaneously on a daily basis

On Occasion Home Staging – For Realtors and Model Homes

Design Consultant

Stage home to appeal buyers selling more quickly and for more money

Unclutter home of personal items, décor for a neutral buyer experience

Switch out, add, or remove furniture and décor to appeal to buyer

MEMBERSHIPS

• Past member of American Society of Interior Designers (ASID)

Past member of Harper Interior Design Association (HIDA)

REFERENCES

Provided upon request



Contact this candidate