Michael C, Meke-Eze

ad2p5z@r.postjobfree.com

832-***-****

Operations Associate II

US Bolt Manufactory, Houston TX – Oct 2020 – Till Date

• Inspect (leaks, rust, and other issues) and test product to ensure quality standard is met, Basic understanding of schematic diagrams.

• Palletize material and attaching proper shipping/storage documents

• Receives material coming into the building through vendors and customer returns

• SAP for data entry and verifying the quantities and descriptions of materials received by checking merchandise against the packing list and preparing receiving documents.

• Assemble valves and other mechanical related and assist with some soldering experience and inspects incoming shipments, rejects damaged items

• Place materials in their designated storage areas in an orderly manner

• Entering quantities received against the purchase orders in the computer system and print back orders and inventory stocks list

• Attaching appropriate labels to materials or marking information on cases

• Operate machines used in the facility and ensure warehouse/equipment are maintained on a regular basis with some hand tools experience

• Accurately identifying and counting stock materials as listed on the cycle count list,

IT Support Specialist – Customer Support– ExxonMobil- Spring, TX –Oct 2019 to Sep 2021 Responsibilities:

• Setting expectation with customer ahead of possible allocation to ITSC agent if the issue looks to require a case. Managing the customer's interaction during their entire experience at the ITSC. Customer Service and customer effort score (CES)

• Change Management and process improvement. Managing the stakeholder's interaction, gathering requirements, analysis and translate requirements into business solutions.

• Utilizing Excel for calculation/pivot table, creating charts and dashboard and basic VBA and SQL.

• Windows operating system Support (including but not limited to Windows 7, Windows 10 and Mac). Imaging/deployment Using SCCM (Microsoft Systems Configuration Manager) in compliance with the SLA.

• Software installation/troubleshooting. Mobile device support (iOS/iPhone/iPads) - excluding warranty hardware repair

• Experience in Mobile Device Management and Mobile Application Management by utilizing AirWatch

Corrections/Operations Specialist - Texas DOJ– Houston, TX – April 2014 –Oct 2019 Responsibilities

• Monitoring pump instruments and flow regulations

• Pipeline/Tanks calibration/measurement and doing pipeline calculations by utilizing pipeline calculator

• Conducting routine inspections and maintenance of pipelines and supervising storage tanks, ensuring adherence to safety regulations

• Collaborating with pipeline technicians

• Soldering and Non-destructive Evaluation (NDE) of metals Machine Operator/QA - Resource MFG/Sercel - Nov 2011 – March 2014 Responsibilities

• Follow production instructions whether written or verbal

• Setting up and performing minor calibrations of machinery as needed

• Operate machinery in a consistently safe manner with some blueprint experience

• Performing inspections of machinery to ensure efficient operation and production

• Maintaining high quality of machine-produced outputs. ISO 9000 Qualification:

High School Diploma (Foreign Equivalent) 2003

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