Information Technology Customer Service
Resume:
Benjamin L. Dove
Vincennes, IN 47591
812-***-**** *********@*****.***
PROFILE
Eager to apply extensive training and knowledge to maximize quality and productivity. Proven ability to multi-task, pay attention to detail, and prioritize work to meet critical deadlines. Works well in a team environment as well as individually.
• Microsoft Office Certified
• Customer Service - +2 years
SKILLS
• Bilingual – American Sign Language
EDUCATION
Vincennes University, Vincennes, IN
Bachelor of Science in Information Technology December 2023
• 3.8 G.P.A. Dean’s List: Magna Cum Laude
Associate of Science in Information Technology August 2022 Ivy Tech Community College, Indianapolis, IN
Associate of Applied Science in Informatics December 2020 WORK EXPERIENCE
Vincennes University, Vincennes, IN
Information Technology June 2021 – December 2021
• Maintained and updated Windows operating system monitors platforms and network infrastructure
• Provided technical assistance and resources regularly
• Collected and disposed of trash after clients at the end of the day Praxair, Indianapolis, IN
Operation Technician February 2019 – March 2020
• Responsible for a variety of complex operations and duties in a production environment, including monitoring equipment
• Communicate and work well in a diverse environment
• Make minor adjustments, such as set-ups, calibrations, and alignments Kroger, Indianapolis, IN
Frontend Associate January 2018 - June 2018
• Provided customer services
• Maintained a safe environment for customers
• Moved the shopping carts to basket lanes
Amazon Fulfillment, Indianapolis, IN
Stower September 2017 – December 2017
• Operated an industrial power truck
• Scanned products with a hand-held scanner to access data programming when placing items into storage areas
• Inspected inventory for damage
PERSONAL REFERENCES
Trent Hollon
Sullivan County Ambulance Team
Emergency Medical Technician
1816 N Section St
Sullivan, IN 47882
Tanya Lamb
Naval Surface Warfare Center
Mechanical Engineer
300 Highway 361,
Crane, IN 47522
Michael Geiersbach
Naval Surface Warfare Center
Mechanical Engineer
300 Highway 361,
Crane, IN 47522
Contact this candidate