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Customer Service Logistics Coordinator

Location:
Houston, TX
Posted:
January 12, 2024

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Resume:

Gralon Petry

Humble, TX *****

ad2p56@r.postjobfree.com

+1-947-***-****

Driven Logistics Coordinator with a proven track record of coordinating driver routes and ensuring DOT compliance. Seeking a challenging position in Houston, TX or Lafayette, LA, Willing to relocate to: Lafayette, LA - -

Authorized to work in the US for any employer

Work Experience

Operations Supervisor

Cardinal Logistics Management - Houston, TX

May 2022 to June 2023

• Coordinated driver routes for lumber deliveries.

• Monitored HOS for drivers along with all DOT issues.

• Coordinated repairs of all equipment at the location.

• Held weekly meetings with owner to provide updates on previous week's deliveries.

• By way of Omni Tracs monitored drivers daily progression. Emergency Road Service Dispatcher

OTR FLEET SERVICE LLC - Houston, TX

May 2021 to May 2022

• Monitored incoming emails along with answered phone calls for service.

• Entered all service request into system for billing.

• Assigned Mobil technicians to various big rig breakdowns

• Collected payments for service via credit cards, EFS, or Comdata checks.

• Maintained detailed nightly logs of activities of 3 districts which OTR operated in. Dispatcher/Customer Service

Petroleum Express - Jacinto City, TX

September 2020 to April 2021

• Monitored phone calls and emails for fuel request from various customers and entered the information into system for billing.

• Assigned fuel loads and tractor trailers to drivers for delivery.

• Monitored drivers progress via Samsara.

• Provided customer service to clients about ETA of deliveries and addressed all other questions.

• Attended weekly meetings to provide statistics, offer ideas and address issues from day to day activities.

Dispatcher

Offen Petroleum - Denver, CO

March 2019 to May 2020

• Assigned drivers product and designated fuel locations for delivery. -

• Entered fuel orders via phone/email into the computer for assignment.

• Monitored driver hours of service while adhering to all D.O.T rules and regulations.

• Monitored driver activities for the Colorado, Arizona, Utah, and Nevada districts.

• Proficient with PeopleNet and TMW systems.

Night Operational Supervisor

ROLFSON OIL AND GAS - Littleton, CO

October 2018 to February 2019

• Assigned drivers to various fuel deliveries to different locations.

• Managed driver hours adherent to D.O.T regulations.

• Provided customer service to customers with updates on orders.

• Prepared and entered billing invoices for customers to sign for payment.

• Assisted and troubleshooted problems that arose throughout the work shift. Logistics Coordinator

ARKOMA ENERGY SERVICES - Houston, TX

August 2017 to September 2018

• Dispatched drivers to run various chemicals and equipment to different oilfield-related locations.

• Managed and mentored other dispatchers in obtaining overweight and oversized load permits in multiple states.

• Performed time management duties by actively watching driver operation hours on a daily basis.

• Scheduled and assigned driver loads, communicated with customers, and maintained detailed nightly logs using Microsoft Excel.

Dispatcher II

WEATHERFORD INTERNATIONAL - Houston, TX

September 2014 to February 2018

• Monitored emails for directions from sales team for shipping destination of MWD and LWD tools and equipment.

• Supervised other employees in daily work activities.

• Transferred company assets to different districts using JDE Edwards software.

• Performed inspections on company assets to see if repairs were needed and sent assets to multiple vendors.

• Loaded and offloaded mud motors and smart tools via combination lift and various size forklifts. Dispatcher

Warrior Energy Services - Broussard, LA

October 2006 to December 2012

• Monitored phone calls and emails for tool request and to assist any customers after hours.

• Upheld company rules and regulations after hours for employees entering worksite including but not limited to the wearing of proper P.P.E (Personal Protection Equipment), to performing a D.O.T inspection on equipment and trucks before they left yard for job locations.

• Created and completed Bill of Laden for company and 3rd party vendors.

• Relayed work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

• Recorded and maintained files or records of all customer job transactions.

• Loaded and Offloaded Coiled Tubing Equipment on trucks with the use of a 20-50 ton Forklift for transport to various docks.

• Managed the inspection of various oilfield equipment that by mandate had to be inspected after every use.

• Ordered all chemicals, fuels and additives for well services. Education

G.E.D in General Studies

ABBEVILLE HIGH SCHOOL - Tulsa, OK

Skills

• Fall Protection (Less than 1 year)

• Forklift (6 years)

• JD Edwards (2 years)

• inventory

• shipping

• Customer Service

• Scheduling

• Inventory Control

• Data Entry

• Excel

• Operations

• Logistics

• Dispatch

• Shipping Receiving

• Supply Chain

• Forecasting

• Order Entry

• Freight Experience

• Time Management

• Microsoft Outlook

• Warehouse Experience

• Conflict Management

• Live Chat

• Administrative Experience

• English

• Microsoft Word

• Microsoft Excel

• Driving

• Management

• Microsoft Office

• Customer service

Assessments

Forklift safety — Proficient

August 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

. Experience in using 12 line PBX phone system.

. Utilized Motorola DTR410 two way radios on a daily basis.

. Proficient in using Microsoft Office and Power Point.

. Secured training in the OTR transportation of hazardous materials and other equipment according to the Department of Transportation.

. Received training in C.P.R, Fall Protection, Confined Space, Forklift Operation and Safe Gulf.

. Prepared JSA (Job Safety Analysis) forms for employees.

. Proficient in JD Edwards Enterprise One

Performed specimen collections from employees for drug screening.



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