MA LEAH BATTAD

*** ******* *****, ******, ** **817 Phone: 843-***-**** Email: ad2oyn@r.postjobfree.com

Objective: A dynamic and results-driven professional seeking a challenging position in Operations and Management, where I can utilize my experience and education to contribute to the success of a forward-thinking company.

Summary:

Over 20 years of experience in restaurant operations and management, including as a General Restaurant Manager at Jollibee Foods Corporation.

Proficient in computer skills and familiar with Microsoft Word, PowerPoint and Excel.

Strong leadership and motivational skills, with a track record of meeting or exceeding sales targets, ensuring total customer satisfaction and executing standard operating systems.

Holds a Bachelor of Science in Nutrition Dietetics and is a registered Nutritionist/Dietician.

Certified in Serve Safe for Managers, with additional training in Crisis Management, Media Training Workshops, PNL by line, Inventory Management and Financial Statement Analysis.

Work Experience:

General Restaurant Manager Jollibee Foods Corporation, Edison, NJ Apr 2020 – February 2023

Oversee overall operations of the store and ensure total customer satisfaction.

Meet sales and profit targets by managing financials, inventory and scheduling of team members.

Implement actions and programs for improving store sales performance.

Evaluate store and team performance and provide appraisals.

Restaurant Manager Jollibee Foods Corporation, Manhattan, NY Feb 2018 - Apr 2020

Managed restaurant operations and ensured total customer satisfaction.

Met sales and profit targets and executed standard operating systems.

Scheduled and trained team members, including management team.

Evaluated store performance and provided appraisals.

Sales Associate Belk Department Store, North Charleston, SC Nov 2014 - 2018

Meet or exceed personal sales targets, credit applications and unit per transaction goals.

Maintain floor and stock areas to store standards.

Handle transactions efficiently and accurately.

Ensure positive customer relations and maximize suggestive selling techniques.

Education:

Bachelor of Science in Nutrition Dietetics Polytechnic University of the Philippines, 1990 - 1994

Registered Nutritionist/Dietician, August 1995

Lagro High School, Quezon City, Philippines, 1985 - 1989

Lagro Elementary School, Quezon City, Philippines, 1979 - 1985

Seminars and Trainings:

Serve Safe Certification for Managers, 2020-2025

Crisis Management and Media Training Workshops, 2017

PNL by line, 2017

Inventory Management, 2017

Financial Statement Analysis, 2017