Professional Summary:

Having knowledge in Salesforce.com CRM Administration, operational analytics and quality assurance with emphasis on process improvement and Salesforce Customization.

Good Knowledge on Standard objects, custom objects, custom fields, Picklist, Page layouts, Lookup relationship, Master-Detail relationship, Many to Many Relationship via Junction object.

Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, Dashboards, and Email generation according to application requirements.

Have good knowledge in security access like OWS setting, Role, Profiles and Groups.

Good knowledge in developing Custom Page Layouts, workflows, and Approval processes.

Experience with data migration and updates through the tool Data Loader in Salesforce.com.

Good knowledge on Deployments process via Change set from one org to another org.

Technical Skills:

Salesforce.com Technologies:

Sales Force CRM, Workflow & Approvals, Dashboards, Salesforce Objects, Schema Builder and Salesforce Trailhead.

Salesforce.com Tools:

Data loader.

Other Skills: MS-Excel, Power-point, Atlassian Jira, Agile framework

Visa : H4 EAD(US) Valid till 2025

Certifications:

Salesforce Certified Platform App builder, Credential ID : 3735485 (Oct 2023)

Salesforce Certified Administrator (ADM 201), Credential ID:3627235 (Aug 2023)

Salesforce Training course: Administrator and App Builder certification from edureka online (May2023)

Certificate in Awareness Training on health Safety and Environment at National Institute of Biologicals, Noida (2013)

Diploma in Food Safety and Quality Management from Indira Gandhi National Open University (IGNOU), New Delhi, India (2012)

Certificate in “Detection of malaria parasite and amplification of Lactate Dehydrogenase (LDH) gene of Plasmodium Vivax from field isolates” at Malaria Parasite Bank, National Institute of Malaria Research ( ICMR) New Delhi, India (2010)

Certificate in computer accountant course- ‘A’ Level from Shree Maheshwari Vikas Mandal Employment Program managed by Jaypee Trust (2007)

Work Experience:

Worked as a Biologist in National Institute of Biologicals (from 2012-2016) Noida, India

Worked as a Microbiologist in Bharat Test house (from 2010-2012) New Delhi, India

Worked as a Tax preparer in Jain Tax Solutions (from 2004-2005) Mainpuri, India

QUALIFICATION (Academic)

Master’s degree in Microbiology from Jiwaji University Gwalior, India (2010)

Bachelor’s degree in Science from Dr. Bhimrao Ambedkar University Agra, India (2008)

High School from U.P. state board of education, India (2003)

PERSONAL DETAILS

Date of Birth: 25th October 1986

Gender: Female

Marital Status: Married

Nationality: Indian

Language Known: English and Hindi

Address: 1215 Amaranth Dr,

Naperville, IL, 60564

Mobile: +1-708-***-****

Email ID: ad2ov6@r.postjobfree.com

Linkedin: www.linkedin.com/in/nidhi-jain-52657b291

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