OBJECTIVE

To obtain a career in a growing company that can utilize my skills and abilities.

WORK EXPERIENCE

Clerical Assistant

May 2016 - present

County of Alameda Oakland, California

Store Manager

August 2012 - September 2015

Family Dollar Stores, Inc. Reno, Nevada

Customer Service Rep

July 2010 - September 2010

ORC INTERNATIONAL

Telecommunications Services

I took surveys over the phone for CNN.

Picker/Packer Expediter

November 2009 - January 2010

Amazon.com, Inc.

Retail

I scanned items and packaged them for shipping. Cleaned Warehouse.

Inventory Specialist

January 2009 - June 2009

Wis International

Food and Beverage Production

I counted inventory for stores such as, Rite Aid, CVS, WalGreens,

Customer Service Rep

May 2008 - November 2008

TicketMaster

Retail

Inbound Call Center I took Reservations For Camp Sites, And Sold TIckets

Customer Service Rep

December 2006 - April 2007

H & R Block, Ltd.

Telecommunications Services

I took Inbound calls from customers regarding there taxes and the debit cards that where issued at tax time. Did trouble shooting and customer care.

Customer Service Rep

December 2005 - June 2006

Intuit Employer Services, Inc

Retail

Shipped And Printed W-2's, Made Inbound& Outbound Calls To Payroll Clients,Data Entry,Answered Multi Phone Lines.

Customer Service Rep

December 2004 - April 2005

Lifetouch Portrait Studios Inc

Retail

I Fixed Pictures for Reprint, Unloaded And Loaded Trucks In Warehouse

Customer Service Rep

February 2004 - September 2004

AT&T Inc.

Retail

I took Inbound Calls from AT&T Customers about their wireless service. Took Payments over the phone, Troubleshooted Problems With Cell Phones

Office Assistant

January 1999 - February 2000

Good Shepherd Catholic Church

Other/Not Classified

Answered Multi Phone Lines, A/P,A/R, Quicken, Quick Books, Bank Deposits, Paid Bills, Wrote Checks, Set Up Baptisims.

EDUCATION

Certification, Medical Assisting,

October 2000 - June 2001

Western Career College

I took the necessary courses to obtain my certificate in Medical Assisting

High School or equivalent, General Studies,

January 1995 - June 1999

William Daylor High School

CERTIFICATION

Business Operations And Management

June 1999

Regional Occupation Program

SKILLS

TYPING

Expert

Computer Programs Microsoft Excel

Expert

Microsoft Office Powerpoint

Expert

Microsoft Outlook

Expert

MICROSOFT WORD

Expert

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Expert

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